BSOD Windows 7 64bit PSHED.dll + ntoskrnl


  1. Posts : 16
    Windows 7 Enterprise 64bit
       #1

    BSOD Windows 7 64bit PSHED.dll + ntoskrnl


    Hi guys,

    Starting to get really upset with my new PC. I'm not a complete noob on computers (don't consider me to be a expert either though) and I've been trying several things to resolve my BSOD's.

    This PC is now 2 months old and I think I've had like at least 30 BSOD's during this time period.

    So, what have I done:

    - The most obvious and easy task...re-install Windows completely from scratch. Have done this now 3 times during this time period

    - Updated all drivers for motherboard(intergrated sound and LAN),GPU and so on

    - Unplugged everything and removed everything from the motherboard and re-inserted everything again...in case there where anything loose or not firmly set

    - For some reason I suspected the harddrive at some point along the line so bought a brand new 60GB SSD (OCZ Vertex II) for OS disk only

    - Not installed any antivirus software yet

    - After re-installation #3 I made sure I only installed the display drivers and not the ATI CCC

    The system still crashes, even though it's not that frequent as earlier.

    Please help! i don't know what else I can do at the moment. I will make sure the reported problem about the HD Audio is resolved but to be honest I'm not at all convinced this is the accual cause right now.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    SirWilhelm said:
    Hi guys,

    Starting to get really upset with my new PC. I'm not a complete noob on computers (don't consider me to be a expert either though) and I've been trying several things to resolve my BSOD's.

    This PC is now 2 months old and I think I've had like at least 30 BSOD's during this time period.

    So, what have I done:

    - The most obvious and easy task...re-install Windows completely from scratch. Have done this now 3 times during this time period

    - Updated all drivers for motherboard(intergrated sound and LAN),GPU and so on

    - Unplugged everything and removed everything from the motherboard and re-inserted everything again...in case there where anything loose or not firmly set

    - For some reason I suspected the harddrive at some point along the line so bought a brand new 60GB SSD (OCZ Vertex II) for OS disk only

    - Not installed any antivirus software yet

    - After re-installation #3 I made sure I only installed the display drivers and not the ATI CCC

    The system still crashes, even though it's not that frequent as earlier.

    Please help! i don't know what else I can do at the moment. I will make sure the reported problem about the HD Audio is resolved but to be honest I'm not at all convinced this is the accual cause right now.
    Your approach has been organized and partially sucessful I suspect.

    These two crashes were caused by your video driver. In some cases you may have to revert back to an older driver to resolve issues like this.

    Please use the below to remove your current driver and re-install a fresh copy and we can go from there

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\010211-12058-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`02c51000 PsLoadedModuleList = 0xfffff800`02e8ee50
    Debug session time: Sun Jan  2 11:48:05.835 2011 (GMT-5)
    System Uptime: 0 days 2:42:58.897
    Loading Kernel Symbols
    .
    
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    
    ..............................................................
    ................................................................
    ..................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 19, {22, 2000000, 0, 0}
    
    Unable to load image atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by : atikmdag.sys ( atikmdag+54d84 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Arguments:
    Arg1: 0000000000000022, 
    Arg2: 0000000002000000
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x19_22
    
    POOL_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ef90e0
     0000000002000000 
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  iexplore.exe
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff80002d16c80 to fffff80002cc1740
    
    STACK_TEXT:  
    fffff880`0ab7a2b8 fffff800`02d16c80 : 00000000`00000019 00000000`00000022 00000000`02000000 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0ab7a2c0 fffff800`02df6518 : 00000000`00000000 fffff880`0ab7a410 fffff880`0ab7a380 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x72f8
    fffff880`0ab7a350 fffff880`04856d84 : 00000000`00000000 00000000`00000000 fffffa80`07f8a040 fffff880`00000000 : nt!ExFreePoolWithTag+0x468
    fffff880`0ab7a400 00000000`00000000 : 00000000`00000000 fffffa80`07f8a040 fffff880`00000000 fffff8a0`002a81a0 : atikmdag+0x54d84
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    atikmdag+54d84
    fffff880`04856d84 ??              ???
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  atikmdag+54d84
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmdag
    
    IMAGE_NAME:  atikmdag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4cc78ea1
    
    FAILURE_BUCKET_ID:  X64_0x19_22_atikmdag+54d84
    
    BUCKET_ID:  X64_0x19_22_atikmdag+54d84
    
    Followup: MachineOwner
    ---------

    Ken J

    When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

    When it is removed then download and install the fresh copy.
      My Computer


  3. Posts : 16
    Windows 7 Enterprise 64bit
    Thread Starter
       #3

    Thanks, I've done this and will see if it helps.
    1. uninstalled current drivers with standard windows unistall. 2. Restarted in safe mode. 3. in safe mode run Driver Sweeper and removed everything with ATI drivers 4. restart again in normal mode 5. installed new ATI drivers only
      My Computer


  4. Posts : 16
    Windows 7 Enterprise 64bit
    Thread Starter
       #4

    ...and another BSOD


    ok, so received yet another BSOD today. Very not so cool.

    Attaching reports.

    Havent updated any drivers or other since the last above uninstall/reinstall.

    Couple of regular Windows updates yesterday though...could they be the cause?
      My Computer


  5. Posts : 3
    win7ultimate 64
       #5

    Hey


    dude it is most definitely your memory sticks. Do what I did, remove a stick out and start your computer and see if the BSOD's go away.
    I was playing farcry 4 and got bsod in game. Restarted the pc and it kept on crashing after logon, sometimes it would go to desktop and be active for a couple of minutes then restart again.
    I started looking into it and found out that I had a faulty memory stick.
    I have a g-skill Trident 2400 mhz 16x8 gb set.
    I had to remove one to get my pc to stop crashing so, that explains why it was giving me blue screens and crashes.

    Give it a try.

    80 % sure it's your memory dude.
      My Computer


 

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