Get's to the "Welcome" part of the boot then BSOD. No safe mode either


  1. Posts : 3
    Windows 7, Home Premium, x64
       #1

    Get's to the "Welcome" part of the boot then BSOD. No safe mode either


    Friend/client's laptop.
    Dell Inspiron 1525.
    Windows 7 Home basic.
    x64 (I believe - unconfirmed).


    From what my mate explains he got fooled by a spoof website claiming he needed to "defragment" his drive. He obviously followed a few too many prompts and got infected.

    The problem I now have is ever time we turn the lappy on it goes through the initial booting of windows then gets to the "Welcome" screen (right before it would usually load the desktop). It then pops up a BSOD, does it's dump then reboots. If left alone it will do this indefinitely.

    Loading in safe mode has the same result.

    The BSOD error code is:

    Code:
    STOP: 0x0000008E (0xC0000005, 0x820836B3, 0xAE19FB24, 0x00000000)
    and can be seen here:
    http://i1030.photobucket.com/albums/..._Beechboro.jpg

    I don't care to repair the Windows partition particularly. I just want to recover some important files before formatting.

    I tried Hiren's Boot CD and an XP MiniPE live CD to try copying the files to an external HDD but the C:\ drive didn't even show up in either application.

    From my research the error code points to a corrupt MBR. So I got into repair mode with my Win7 CD and tried:

    Code:
    X:\Sources bootsext.exe /fixmbr
    
    as well as
    
    Bootrec.exe /FixMbr
    and Bootrec.exe /FixBoot
    Neither helped.

    Any suggestions?

    Thanks heaps guys.
      My Computer


  2. Posts : 3
    Windows 7, Home Premium, x64
    Thread Starter
       #2

    What I don't understand is if the boot record on the HDD is that corrupt that the HDD isn't recognizable in a live CD environment how come it can find enough of the crucial Windows files to boot the OS to the point where it's about to load the desktop?
      My Computer


  3. Posts : 3
    Windows 7, Home Premium, x64
    Thread Starter
       #3

    Still need help guys .
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:39.
Find Us