BSOD- Error Code 1E

fiestababy · 04 Jan 2011

I need your help. I built this computer in August 2010 and seems fine. Just recently, my computer starts to get the 1e BSOD error. One time I was just using internet through Chrome and another time it was while I was playing a computer game. The description is below. Do you know what is causing this? Thank you for your help!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80003D96F7B
BCP3: 0000000000000000
BCP4: 0000000000000042
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\010411-26535-01.dmp
C:\Users\Jason Park\AppData\Local\Temp\WER-48251-0.sysdata.xml

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zigzag3143 · 04 Jan 2011

fiestababy said:

I need your help. I built this computer in August 2010 and seems fine. Just recently, my computer starts to get the 1e BSOD error. One time I was just using internet through Chrome and another time it was while I was playing a computer game. The description is below. Do you know what is causing this? Thank you for your help!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80003D96F7B
BCP3: 0000000000000000
BCP4: 0000000000000042
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\010411-26535-01.dmp
C:\Users\Jason Park\AppData\Local\Temp\WER-48251-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

It is a memory exception caused by a driver. We need the actual DMP file to tell which

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.

fiestababy · 04 Jan 2011

I've attached my mini dump files. Thank you!

**cluberti** · 04 Jan 2011

Well, you do have a 0x1E, but also a 0x3B and a 0x7E as well. Assuming the RAM in this system has passed memtestx86 testing (if you haven't already, you should do so!), there are some odd drivers here:

Marvell Yukon driver, predates Windows 7 by quite a bit and should be updated:

Code:

4: kd> lmivm yk62x64
start             end                 module name
fffff880`10b78000 fffff880`10bdc000   yk62x64    (deferred)             
    Symbol file: yk62x64.sys
    Image path: \SystemRoot\system32\DRIVERS\yk62x64.sys
    Image name: yk62x64.sys
    Timestamp:        Wed May 20 04:14:06 2009 (4A13BBCE)
    CheckSum:         00063E08
    ImageSize:        00064000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

I believe this is your keyboard driver, which predates Win7 by more than a year and should be updated:

Code:

4: kd> lmivm Lycosa
start             end                 module name
fffff880`053f8000 fffff880`053fc980   Lycosa     (deferred)             
    Symbol file: Lycosa.sys
    Image path: \SystemRoot\system32\drivers\Lycosa.sys
    Image name: Lycosa.sys
    Timestamp:        Fri Jan 18 03:51:42 2008 (4790689E)
    CheckSum:         0000E99D
    ImageSize:        00004980
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Some old USB camera driver .... predates even Windows Vista, and given the problems you're having it should at least be updated or removed for testing:

Code:

4: kd> lmivm usbVM31b
start             end                 module name
fffff880`03cbe000 fffff880`03ce0c00   usbVM31b   (deferred)             
    Symbol file: usbVM31b.sys
    Image path: \SystemRoot\System32\Drivers\usbVM31b.sys
    Image name: usbVM31b.sys
    Timestamp:        Mon Sep 19 02:57:34 2005 (432E615E)
    CheckSum:         0002BB13
    ImageSize:        00022C00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

A Sonic CD driver that is from 2007 and should be updated or removed:

Code:

4: kd> lmivm PxHlpa64
start             end                 module name
fffff880`00dc4000 fffff880`00dcf700   PxHlpa64   (deferred)             
    Symbol file: PxHlpa64.sys
    Image path: \SystemRoot\System32\Drivers\PxHlpa64.sys
    Image name: PxHlpa64.sys
    Timestamp:        Wed Oct 17 14:25:02 2007 (4716537E)
    CheckSum:         00015810
    ImageSize:        0000B700
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

...

...
And the most interesting of all - neither google nor bing had any idea what this was...:

Code:

4: kd> lmivm az5mougm
start             end                 module name
fffff880`0fe3e000 fffff880`0fe83000   az5mougm   (deferred)             
    Symbol file: az5mougm.SYS
    Image path: \SystemRoot\System32\Drivers\az5mougm.SYS
    Image name: az5mougm.SYS
    Timestamp:        Tue Jul 14 17:12:55 2009 (4A5CF4D7)
    CheckSum:         000452E2
    ImageSize:        00045000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

fiestababy · 04 Jan 2011

Thanks for the help!

How would I remove the drivers?

I just downloaded an update for the Marvell Yukon driver. I believe I have the latest drivers for the Razer Lycosa Keyboard. I can uninstall the webcam driver and I have no clue what that last driver is. Should I just uninstall it?

Thank you!

**cluberti** · 04 Jan 2011

Well, I'd say you could uninstall it.... but what the heck is it?

fiestababy · 04 Jan 2011

cluberti said:

Well, I'd say you could uninstall it.... but what the heck is it?

I have no clue. How do I uninstall it? It's not a program so I can't just "add/remove program". :S

fiestababy · 06 Jan 2011

I updated my keyboard (lycosa) and the Marvell Yukon Driver. I uninstalled the camera but I have don't know what the last driver is and or where I can find it? I got a 0X7E BSOD today.

fiestababy · 07 Jan 2011

I got this error before I even booted into windows. :S

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: c5
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80003BBE8FE
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\010711-26707-01.dmp
C:\Users\Jason Park\AppData\Local\Temp\WER-57517-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

**cluberti** · 07 Jan 2011

Of Google, Bing, and Yahoo, none of them had *any* hits on that driver name, or even any variants of it that might be close or misspelled. Given that, are we sure this machine is free of viruses and malware? That's the only other explanation I can think of for this driver name.