BSOD 07f

starman316 · 02 Jan 2011

I have a new acer z5700 all in one pc

and this is the 2nd one i have had, as the first one had the same issues so it was sent back and replaced with a 2nd

these BSODs are

UNEXPECTED_KERNEL_MODE_TRAP
caused by address ntoskrnl.exe+70740

also a lot of event id 41 here below

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>2</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000002</Keywords>

<TimeCreated SystemTime="2011-01-01T11:40:05.351608600Z" />

<EventRecordID>21717</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>AcerPC</Computer>

<Security UserID="S-1-5-18" />

</System>

- <EventData>
<Data Name="BugcheckCode">209</Data>

<Data Name="BugcheckParameter1">0x10</Data>

<Data Name="BugcheckParameter2">0x2</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0xfffff88000f3dae0</Data>

<Data Name="SleepInProgress">false</Data>

<Data Name="PowerButtonTimestamp">0</Data>

</EventData>

</Event>

3-4 times a day the system will hang and the BSOD will appear

I suspected Zonealarm after reading around a few forums, and have uninstalled so we will see if it happens again today.

can someone shed some light on what this error message is likely to be?

seems home premium is buggy to me,

I have ultimate on another pc (my own custom built pc) and its fine never had a problem

cheers

starman316 · 02 Jan 2011

here are the files required

starman316 · 02 Jan 2011

windows memory diagnostic reported no faults with memory

CarlTR6 · 02 Jan 2011

Hi starman, and welcome to the forum. I looked at your three most recent dumps and they are virtually identical. I think your trouble may be Zone Alarm. It is a known and notorious cause of BSOD's on Win 7 systems. You have two options:

1. Install this hotfix from Microsoft: Stop error message when you run an application that transfers data by using the UDP protocol in Windows Server 2008 R2 or in Windows 7: "STOP 0x0000007F"

2. Uninstall ZA using this removal tool: http://download.zonealarm.com/bin/fr...cpes_clean.exe. Turn on Windows Firewall in its place.

I find one outdated driver on your system; it is really obsolete. Out of date crivers can and do cause memory corruption and BSOD's. Update this driver, upgrade CyberLink or uninstall CyberLink.

000.fcl Fri Sep 26 09:11:22 2008 - CyberLink FCL Driver. Video editing software, Multimedia Software and Blu-ray playback software by CyberLink.

Post back and let us know how your system is doing.

Code:

Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e1a000 PsLoadedModuleList = 0xfffff800`03057e50
Debug session time: Fri Dec 31 05:35:23.657 2010 (GMT-5)
System Uptime: 0 days 2:11:08.171
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff80002e65b9f}

Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff80002e65b9f

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002e89ca9 to fffff80002e8a740

STACK_TEXT:  
fffff880`02f69ce8 fffff800`02e89ca9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`02f69cf0 fffff800`02e88172 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`02f69e30 fffff800`02e65b9f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`02f85fe0 fffff800`02e52dc4 : fffff880`02f860c0 fffffa80`0333d7c8 fffffeff`effffeff 7eafffef`fd7efdbf : nt!RtlSidHashInitialize+0x2f
fffff880`02f86010 fffff800`02e52f07 : fffffa80`0333d7c8 00000000`00000001 00000800`00000004 f9feffff`ffdfdfff : nt!SepTokenFromAccessInformation+0xbc
fffff880`02f86040 fffff880`01406c5a : fbffffff`ffffffff 3bffbdb5`b6dfdded 00000000`00008000 edffffff`ffffebff : nt!SeAccessCheckFromState+0x9f
fffff880`02f86730 fffff880`0140494f : ffefffff`fcffffef 7df6bbd9`ebfed75e feffdfff`ffffffff ffe7f3bf`7f7ff763 : NETIO!CompareSecurityContexts+0x6a
fffff880`02f867a0 fffff880`014069b5 : 10000400`01000000 7fefffff`ffff7fbf ffffffff`fffffffe ffff7ebf`7d77df9f : NETIO!MatchValues+0xef
fffff880`02f867f0 fffff880`01406845 : fffffa80`0579fb40 fffffa80`03b2f4d0 fffff880`02f86a18 fffff880`02f87150 : NETIO!FilterMatch+0x95
fffff880`02f86840 fffff880`01407ccb : 00000000`00000000 00000000`00000000 fffff880`02f87150 fffff880`02f86a00 : NETIO!IndexListClassify+0x69
fffff880`02f868c0 fffff880`0163f417 : fffff880`02f86d98 fffff880`02f86d98 fffff880`02f87ad0 fffffa80`02763c00 : NETIO!KfdClassify+0xa4e
fffff880`02f86c30 fffff880`0163883e : fffff880`01747690 00000000`00000000 fffffa80`02a8a650 00000000`00000000 : tcpip!WfpAleClassify+0x57
fffff880`02f86c70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : tcpip!WfpAlepAuthorizeSend+0x94e


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETIO!CompareSecurityContexts+6a
fffff880`01406c5a 448b442470      mov     r8d,dword ptr [rsp+70h]

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  NETIO!CompareSecurityContexts+6a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4bbe946f

FAILURE_BUCKET_ID:  X64_0x7f_8_NETIO!CompareSecurityContexts+6a

BUCKET_ID:  X64_0x7f_8_NETIO!CompareSecurityContexts+6a

Followup: MachineOwner
---------

2: kd> lmtsmn
start             end                 module name
fffff880`03976000 fffff880`039a1000   000      000.fcl      Fri Sep 26 09:11:22 2008 (48DCDF7A)
fffff880`00f39000 fffff880`00f90000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`04537000 fffff880`045c1000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0487b000 fffff880`04891000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`00df3000 fffff880`00dfe000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`00e71000 fffff880`00e7a000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00db9000 fffff880`00de3000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff960`00910000 fffff960`00971000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`02d46000 fffff880`02da0980   AVerPola AVerPola.sys Tue Mar 23 10:13:04 2010 (4BA8CC70)
fffff880`04cb5000 fffff880`04cb8e80   BdaSup   BdaSup.SYS   Mon Jul 13 20:06:40 2009 (4A5BCC10)
fffff880`019bb000 fffff880`019c2000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`03a89000 fffff880`03a9a000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`027a7000 fffff880`027c5000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`006e0000 fffff960`00707000   cdd      cdd.dll      unavailable (00000000)
fffff880`0192c000 fffff880`01956000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00cdf000 fffff880`00d9f000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`02cb3000 fffff880`02cc5000   circlass circlass.sys Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`018c4000 fffff880`018f4000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c81000 fffff880`00cdf000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`010d0000 fffff880`01143000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`0486b000 fffff880`0487b000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`04c1b000 fffff880`04c29000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03a6b000 fffff880`03a89000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03a5c000 fffff880`03a6b000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`018ae000 fffff880`018c4000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04f5c000 fffff880`04f7e000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`04c29000 fffff880`04c35000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`04c40000 fffff880`04c53000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`04c35000 fffff880`04c40000   dump_msahci dump_msahci.sys Tue Jan 19 02:03:42 2010 (4B55594E)
fffff880`04c53000 fffff880`04c5f000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`06046000 fffff880`0613a000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`0613a000 fffff880`06180000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`06191000 fffff880`061da000   e1k62x64 e1k62x64.sys Thu Dec 10 12:37:53 2009 (4B2131F1)
fffff880`04631000 fffff880`04667000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`0105e000 fffff880`01072000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01012000 fffff880`0105e000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`013e5000 fffff880`013ef000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01874000 fffff880`018ae000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0148b000 fffff880`014d5000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`033f6000 fffff800`0343f000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`048e7000 fffff880`0490b000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`06180000 fffff880`06191000   HECIx64  HECIx64.sys  Thu Sep 17 15:54:16 2009 (4AB293E8)
fffff880`04fdc000 fffff880`04ff5000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`04fcb000 fffff880`04fdc000   hidir    hidir.sys    Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04ff5000 fffff880`04ffd080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`04c5f000 fffff880`04c6d000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`026df000 fffff880`027a7000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`015e5000 fffff880`015ee000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`05627000 fffff880`06045b60   igdkmd64 igdkmd64.sys Wed Aug 25 15:35:58 2010 (4C75709E)
fffff880`04f84000 fffff880`04fcb000   IntcDAud IntcDAud.sys Fri Jan 08 06:51:38 2010 (4B471C4A)
fffff880`03bea000 fffff880`03c00000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`04800000 fffff880`04862000   itecir   itecir.sys   Tue Jul 13 05:50:47 2010 (4C3C36F7)
fffff880`02c50000 fffff880`02c5f000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`04c00000 fffff880`04c0e000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bd3000 fffff800`00bdd000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`0400e000 fffff880`04537000   kl1      kl1.sys      Fri Sep 25 09:59:13 2009 (4ABCCCB1)
fffff880`01956000 fffff880`019b2000   klif     klif.sys     Tue Sep 22 06:31:19 2009 (4AB8A777)
fffff880`02c70000 fffff880`02cb3000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`013ba000 fffff880`013d4000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`04f7e000 fffff880`04f83200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`02de5000 fffff880`02dfa000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`02da1000 fffff880`02dc4000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c29000 fffff880`00c6d000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`04c8a000 fffff880`04c98000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`02c5f000 fffff880`02c6e000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`04c0e000 fffff880`04c1b000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00d9f000 fffff880`00db9000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`027c5000 fffff880`027dd000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`02600000 fffff880`0262d000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`03815000 fffff880`03863000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`03863000 fffff880`03886000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`00e7a000 fffff880`00e85000   msahci   msahci.sys   Tue Jan 19 02:03:42 2010 (4B55594E)
fffff880`0182b000 fffff880`01836000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f99000 fffff880`00fa3000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01072000 fffff880`010d0000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03a51000 fffff880`03a5c000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`015d3000 fffff880`015e5000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`014d9000 fffff880`015cb000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`049ee000 fffff880`049fa000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`026aa000 fffff880`026bd000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`011c9000 fffff880`011f8000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`02d31000 fffff880`02d46000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`045f0000 fffff880`045ff000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`03aa7000 fffff880`03aec000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Thu Apr 08 22:43:59 2010 (4BBE946F)
fffff880`0490b000 fffff880`049e1000   netr28x  netr28x.sys  Fri Dec 18 07:32:14 2009 (4B2B764E)
fffff880`01836000 fffff880`01847000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`04000000 fffff880`0400c000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02e1a000 fffff800`033f6000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01217000 fffff880`013ba000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`019b2000 fffff880`019bb000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`02657000 fffff880`026aa000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`045ca000 fffff880`045f0000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00fe3000 fffff880`00ff8000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00fa3000 fffff880`00fd6000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00de3000 fffff880`00df3000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`013d4000 fffff880`013e5000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`03886000 fffff880`0392c000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`04f1f000 fffff880`04f5c000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c6d000 fffff880`00c81000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`05600000 fffff880`05624000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`00c00000 fffff880`00c1b000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`02c15000 fffff880`02c36000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`02c36000 fffff880`02c50000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03a00000 fffff880`03a51000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`01810000 fffff880`01819000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01819000 fffff880`01822000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01822000 fffff880`0182b000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`0118f000 fffff880`011c9000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`026bd000 fffff880`026d5000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`04cf5000 fffff880`04f1e300   RTKVHD64 RTKVHD64.sys Tue Feb 23 05:03:56 2010 (4B83A80C)
fffff880`0392c000 fffff880`03937000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`015cb000 fffff880`015d3000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`0473b000 fffff880`047d1000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`046d4000 fffff880`0473b000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`03937000 fffff880`03964000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`02c6e000 fffff880`02c6f480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01602000 fffff880`017ff000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`03964000 fffff880`03976000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`01865000 fffff880`01872000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`01847000 fffff880`01865000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03bb0000 fffff880`03bc4000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`00580000 fffff960`0058a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`03bc4000 fffff880`03bea000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`02cc5000 fffff880`02cd7000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`04c98000 fffff880`04cb5000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`04c6d000 fffff880`04c6ef00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`061da000 fffff880`061eb000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`02cd7000 fffff880`02d31000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04891000 fffff880`048e7000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`04c6f000 fffff880`04c8a000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`04cb9000 fffff880`04ce6200   usbvideo usbvideo.sys Wed Mar 03 23:40:57 2010 (4B8F39D9)
fffff880`00fd6000 fffff880`00fe3000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`019c2000 fffff880`019d0000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`019d0000 fffff880`019f5000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00e00000 fffff880`00e15000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e15000 fffff880`00e71000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01143000 fffff880`0118f000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`03aec000 fffff880`03b7f000   vsdatant vsdatant.sys Mon May 03 13:44:42 2010 (4BDF0B8A)
fffff880`049e1000 fffff880`049ee000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`03b7f000 fffff880`03b95000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`026d5000 fffff880`026df000   vwifimp  vwifimp.sys  Mon Jul 13 20:07:28 2009 (4A5BCC40)
fffff880`03b95000 fffff880`03bb0000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`01800000 fffff880`01810000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e86000 fffff880`00f2a000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f2a000 fffff880`00f39000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`045c1000 fffff880`045ca000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00090000 fffff960`003a0000   win32k   win32k.sys   unavailable (00000000)
fffff880`04862000 fffff880`0486b000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00f90000 fffff880`00f99000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`02dc4000 fffff880`02de5000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`04698000 fffff880`046c9000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`04667000 fffff880`04698000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`04600000 fffff880`04631000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`04673000 fffff880`046a4000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`04671000 fffff880`04673000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`04600000 fffff880`04671000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`018f4000 fffff880`01902000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01902000 fffff880`0190e000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0190e000 fffff880`01919000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01919000 fffff880`0192c000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

starman316 · 02 Jan 2011

Thankyou,

I have uninstalled zonealarm, prior to posting, and touch wood has not BSOD yet

Just found it odd that it runs fine on my win 7 x64 ultimate on a different machine

I shall also look at that outdated driver

Many Thanks Again

CarlTR6 · 02 Jan 2011

You are very welcome, starman. Each computer system is different. Even two identical computers with the exact same software installed are different. One of the mysteries of the computer world. :) That particular is known to cause problems on some Win 7 systems. I don't believe there is an update for the driver with upgrading CyberLink - for which you have to pay.

Please post back in couple of days and update us. If you are still BSOD free, we will ask the moderators to mark this thread as solved.

starman316 · 03 Jan 2011

well so far so good, no more BSOD
so it was Zonealarm extreme security
thats a shame I like ZA but not anymore

I have installed Bullguard Anti/firewall, see how that behaves

so leave this open for the time being and ill be back in 48hrs to report

cheers

CarlTR6 · 03 Jan 2011

Thanks for the update. If you really like ZA, try the hotfix. Most third party firewalls cause conflicts on some Win 7 systems. You may have trouble with Bullguard. I am currently trying the latest version of Comodo, so far so good.

**cluberti** · 03 Jan 2011

Well, no, it isn't specifically ZA, it's a bug in TCPIP.SYS that, when ZA uses the UDP protocol, causes the bug to occur and bugcheck the box. However, Win7 with the hotfix Carl mentioned should run ZA just fine.

starman316 · 03 Jan 2011

ok cheers :) I'm guessing the hotfix is already installed on windows 7 ultimate x64 as ZA has been running months with no issues on that other machine of mine, or like carl says each system is different!

I am using win 7 x64 home premium on this one

will see how bullguard goes

cheers for the info guys much appreciated