Hi Everyone,
Please find attached a dump file from c:windows\minidump
I recently had a blue screen of death with the following information
BAD_POOL_CALLER
Tech Info:
**** STOP: 0X000000C2 (0X 000000007,0X00001097,0X0000000,0X89ACD008)
the dump file is below any assistance as to the cause would be much appreciated.
Hello,
Start out by running Memtest86 and Prime95; run both the Blend and Small FFTs tests for Prime95.
RAM - Test with Memtest86+
https://www.sevenforums.com/tutorials...t-prime95.html
Install updated drivers for the following:If the BSODs persist, upload a full BSOD report:Code:b57nd60x.sys Sun Apr 26 07:15:34 2009 (49F44256) - Broadcom Ethernet - Broadcom.com - Ethernet NIC NetLink Driver Downloads igdkmd32.sys Wed May 06 14:13:40 2009 (4A01D354) - Intel Graphics - http://downloadcenter.intel.com/defa...me_downloadctr netw5v32.sys Thu Mar 26 12:10:37 2009 (49CBA8FD) - Intel WiFi - http://downloadcenter.intel.com/defa...me_downloadctr
https://www.sevenforums.com/crashes-d...tructions.html
...Summary of the dumps:
Code:Built by: 7600.16617.x86fre.win7_gdr.100618-1621 Debug session time: Wed Dec 29 03:56:09.897 2010 (UTC - 5:00) System Uptime: 0 days 0:00:16.770 *** WARNING: Unable to verify timestamp for drmk.sys *** ERROR: Module load completed but symbols could not be loaded for drmk.sys *** WARNING: Unable to verify timestamp for VSTAZL3.SYS *** ERROR: Module load completed but symbols could not be loaded for VSTAZL3.SYS *** WARNING: Unable to verify timestamp for VSTDPV3.SYS *** ERROR: Module load completed but symbols could not be loaded for VSTDPV3.SYS *** WARNING: Unable to verify timestamp for VSTCNXT3.SYS *** ERROR: Module load completed but symbols could not be loaded for VSTCNXT3.SYS *** WARNING: Unable to verify timestamp for amdxata.sys *** ERROR: Module load completed but symbols could not be loaded for amdxata.sys *** WARNING: Unable to verify timestamp for fvevol.sys *** ERROR: Module load completed but symbols could not be loaded for fvevol.sys *** WARNING: Unable to verify timestamp for spldr.sys *** ERROR: Module load completed but symbols could not be loaded for spldr.sys *** WARNING: Unable to verify timestamp for igdkmd32.sys *** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys *** WARNING: Unable to verify timestamp for dxgkrnl.sys *** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys *** WARNING: Unable to verify timestamp for netw5v32.sys *** ERROR: Module load completed but symbols could not be loaded for netw5v32.sys *** WARNING: Unable to verify timestamp for b57nd60x.sys *** ERROR: Module load completed but symbols could not be loaded for b57nd60x.sys *** WARNING: Unable to verify timestamp for ks.sys *** ERROR: Module load completed but symbols could not be loaded for ks.sys *** WARNING: Unable to verify timestamp for win32k.sys *** ERROR: Module load completed but symbols could not be loaded for win32k.sys *** WARNING: Unable to verify timestamp for TSDDD.dll *** ERROR: Module load completed but symbols could not be loaded for TSDDD.dll *** WARNING: Unable to verify timestamp for cdd.dll *** ERROR: Module load completed but symbols could not be loaded for cdd.dll BUGCHECK_STR: 0xc2_7 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System FAILURE_BUCKET_ID: 0xc2_7_nt!ExFreePoolWithTag+1b1 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Thanks for your prompt response, the user was on vacation so i haven't had chance until recently to get on the system.
I ran the Memtest86+ last night and everything went fine with no errors, i plan to run the prime 95 tonight and ill let you know the outcome. If all clean ill get you that BSOD report.
Thank you.
Ad
Hi,
I have run both the memtest and Prime tests both completed without error.
I have updated the dirvers you suggested, well the network drivers anyway, the graphics is the latest apparently.
Please find attached the full BSOD Report and the Resource Performance Monitor Report.
Any ideas would be much appreciated.
Regards,
Adam
is Windows 7 . . .
- x86 (32-bit)
- System came with Vista preinstalled and has been re-imaged with Windows 7
- Professional Version
- System purchased in 2007
- OS has been installed for possibly 10 months
System is a Dell Latitude D630
I have run the Memtest86+ over night and it compelted many passes with no errors,
The Prime95 Processor test was also run over night with no errors.
I am now submitting a full BSOD report including the Performance Monitor Report.
Any help would be much appreciated.
Regards,
Adam
Hi amb1982 and Welcome.
Your dump files have different stop error codes and point to system files as the cause which is highly unlikely. This could indicate a hardware problem.
First is to sort the outdated drivers which can and do cause problems.Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* BAD_POOL_HEADER (19) The pool is already corrupt at the time of the current request. This may or may not be due to the caller. The internal pool links must be walked to figure out a possible cause of the problem, and then special pool applied to the suspect tags or the driver verifier to a suspect driver. Arguments: Arg1: 00000003, the pool freelist is corrupt. Arg2: 89ab7008, the pool entry being checked. Arg3: 8e33d878, the read back flink freelist value (should be the same as 2). Arg4: 98f9b3e4, the read back blink freelist value (should be the same as 2). Debugging Details: ------------------ BUGCHECK_STR: 0x19_3 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from 82b708aa to 82b71996 STACK_TEXT: 8a91fbf8 82b708aa 84826140 00000000 000007ff nt!ExDeferredFreePool+0x336 8a91fc60 82c69a20 89b4cfa8 e24e4d43 89b98aa8 nt!ExFreePoolWithTag+0x8a4 8a91fc7c 82c69a8d 89b4cfa8 00000000 89b98aa8 nt!CmpDereferenceNameControlBlockWithLock+0x9a 8a91fc94 82c8746d 00000000 89b98aa8 89b98ac8 nt!CmpCleanUpKcbCacheWithLock+0x2d 8a91fcb4 82c98c5d 89b98aa8 00000000 82bb8080 nt!CmpDereferenceKeyControlBlockWithLock+0x8d 8a91fce4 82c69493 82b8b5bc 82bb8070 848afd48 nt!CmpDereferenceKeyControlBlock+0x11b 8a91fd00 82abef3b 00000000 00000000 848afd48 nt!CmpDelayDerefKCBWorker+0xea 8a91fd50 82c5f6d3 00000001 abb60759 00000000 nt!ExpWorkerThread+0x10d 8a91fd90 82b110f9 82abee2e 00000001 00000000 nt!PspSystemThreadStartup+0x9e 00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19 STACK_COMMAND: kb FOLLOWUP_IP: nt!ExDeferredFreePool+336 82b71996 cc int 3 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!ExDeferredFreePool+336 FOLLOWUP_NAME: Pool_corruption IMAGE_NAME: Pool_Corruption DEBUG_FLR_IMAGE_TIMESTAMP: 0 MODULE_NAME: Pool_Corruption FAILURE_BUCKET_ID: 0x19_3_nt!ExDeferredFreePool+336 BUCKET_ID: 0x19_3_nt!ExDeferredFreePool+336 Followup: Pool_corruption
Outdated Drivers:
b57nd60x.sys Sun Apr 26 12:15:34 2009 Broadcom NetXtreme Gigabit Ethernet NDIS6.0 Driver
igdkmd32.sys Wed May 06 19:13:40 2009 Intel Graphics driver
netw5v32.sys Thu Mar 26 16:10:37 2009 Intel Wireless WiFi Link Driver
VSTAZL3.SYS Thu Oct 16 01:30:03 2008
VSTCNXT3.SYS Thu Oct 16 01:29:13 2008 Conexant SoftK56 Modem Driver
VSTDPV3.SYS Thu Oct 16 01:32:04 2008
Drivers:Repost with new BSOD details and dump files as and when they happen.Code:92c7c000 92ca8000 1394ohci 1394ohci.sys Tue Jul 14 00:51:59 2009 (4A5BC89F) 886a0000 886e8000 ACPI ACPI.sys Tue Jul 14 00:11:11 2009 (4A5BBF0F) 8ca90000 8caea000 afd afd.sys Tue Jul 14 00:12:34 2009 (4A5BBF62) 92d16000 92d28000 AgileVpn AgileVpn.sys Tue Jul 14 00:55:00 2009 (4A5BC954) 885c8000 885d1000 amdxata amdxata.sys Tue May 19 18:57:35 2009 (4A12F30F) 88616000 8861f000 atapi atapi.sys Tue Jul 14 00:11:15 2009 (4A5BBF13) 885a5000 885c8000 ataport ataport.SYS Tue Jul 14 00:11:18 2009 (4A5BBF16) 92c40000 92c7c000 b57nd60x b57nd60x.sys Sun Apr 26 12:15:34 2009 (49F44256) 88747000 88752000 BATTC BATTC.SYS Tue Jul 14 00:19:15 2009 (4A5BC0F3) 885f0000 885f7000 Beep Beep.SYS Tue Jul 14 00:45:00 2009 (4A5BC6FC) 8daa9000 8dab7000 blbdrive blbdrive.sys Tue Jul 14 00:23:04 2009 (4A5BC1D8) 884b0000 884b8000 BOOTVID BOOTVID.dll Tue Jul 14 02:04:34 2009 (4A5BD9A2) 93b50000 93b6e000 cdd cdd.dll unavailable (00000000) 820d2000 820e8000 cdfs cdfs.sys Tue Jul 14 00:11:14 2009 (4A5BBF12) 885d1000 885f0000 cdrom cdrom.sys Tue Jul 14 00:11:24 2009 (4A5BBF1C) 884fa000 885a5000 CI CI.dll Tue Jul 14 02:09:28 2009 (4A5BDAC8) 889d9000 889fe000 CLASSPNP CLASSPNP.SYS Tue Jul 14 00:11:20 2009 (4A5BBF18) 884b8000 884fa000 CLFS CLFS.SYS Tue Jul 14 00:11:10 2009 (4A5BBF0E) 92cfc000 92cff700 CmBatt CmBatt.sys Tue Jul 14 00:19:18 2009 (4A5BC0F6) 88a11000 88a6e000 cng cng.sys Tue Jul 14 00:32:55 2009 (4A5BC427) 8873f000 88747000 compbatt compbatt.sys Tue Jul 14 00:19:18 2009 (4A5BC0F6) 92d09000 92d16000 CompositeBus CompositeBus.sys Tue Jul 14 00:45:26 2009 (4A5BC716) 820f2000 820ff000 crashdmp crashdmp.sys Tue Jul 14 00:45:50 2009 (4A5BC72E) 8da2d000 8da91000 csc csc.sys Tue Jul 14 00:15:08 2009 (4A5BBFFC) 8da91000 8daa9000 dfsc dfsc.sys Tue Jul 14 00:14:16 2009 (4A5BBFC8) 8cbe2000 8cbee000 discache discache.sys Tue Jul 14 00:24:04 2009 (4A5BC214) 88a00000 88a11000 disk disk.sys Tue Jul 14 00:11:28 2009 (4A5BBF20) 81e9e000 81eb7000 drmk drmk.sys Tue Jul 14 01:36:05 2009 (4A5BD2F5) 820ff000 8210a000 dump_dumpata dump_dumpata.sys Tue Jul 14 00:11:16 2009 (4A5BBF14) 82114000 82125000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:12:47 2009 (4A5BBF6F) 8210a000 82114000 dump_msahci dump_msahci.sys Tue Jul 14 00:45:50 2009 (4A5BC72E) 820e8000 820f2000 Dxapi Dxapi.sys Tue Jul 14 00:25:25 2009 (4A5BC265) 8e334000 8e3eb000 dxgkrnl dxgkrnl.sys Tue Nov 02 02:37:53 2010 (4CCF7981) 8daea000 8db23000 dxgmms1 dxgmms1.sys Tue Nov 02 02:37:04 2010 (4CCF7950) 8885b000 8886c000 fileinfo fileinfo.sys Tue Jul 14 00:21:51 2009 (4A5BC18F) 88827000 8885b000 fltmgr fltmgr.sys Tue Jul 14 00:11:13 2009 (4A5BBF11) 88a7c000 88a85000 Fs_Rec Fs_Rec.sys Tue Jul 14 00:11:14 2009 (4A5BBF12) 88bcc000 88bfe000 fvevol fvevol.sys Sat Sep 26 03:24:21 2009 (4ABD7B55) 88d58000 88d89000 fwpkclnt fwpkclnt.sys Tue Jul 14 00:12:03 2009 (4A5BBF43) 82a1a000 82a51000 hal halmacpi.dll Tue Jul 14 00:11:03 2009 (4A5BBF07) 8de0f000 8de2e000 HDAudBus HDAudBus.sys Tue Jul 14 00:50:55 2009 (4A5BC85F) 81e1f000 81e6f000 HdAudio HdAudio.sys Tue Jul 14 00:51:46 2009 (4A5BC892) 8213b000 8214e000 HIDCLASS HIDCLASS.SYS Tue Jul 14 00:51:01 2009 (4A5BC865) 8214e000 82154480 HIDPARSE HIDPARSE.SYS Tue Jul 14 00:50:59 2009 (4A5BC863) 82130000 8213b000 hidusb hidusb.sys Tue Jul 14 00:51:04 2009 (4A5BC868) 88de9000 88df1000 hwpolicy hwpolicy.sys Tue Jul 14 00:11:01 2009 (4A5BBF05) 92ca8000 92cc0000 i8042prt i8042prt.sys Tue Jul 14 00:11:23 2009 (4A5BBF1B) 8de37000 8e334000 igdkmd32 igdkmd32.sys Wed May 06 19:13:40 2009 (4A01D354) 887ad000 887b4000 intelide intelide.sys Tue Jul 14 00:11:19 2009 (4A5BBF17) 8dad8000 8daea000 intelppm intelppm.sys Tue Jul 14 00:11:03 2009 (4A5BBF07) 92ccd000 92cda000 kbdclass kbdclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13) 821a3000 821af000 kbdhid kbdhid.sys Tue Jul 14 00:45:09 2009 (4A5BC705) 80ba0000 80ba8000 kdcom kdcom.dll Tue Jul 14 02:08:58 2009 (4A5BDAAA) 92dbf000 92df3000 ks ks.sys Thu Mar 04 03:57:52 2010 (4B8F2FC0) 889c6000 889d9000 ksecdd ksecdd.sys Tue Jul 14 00:11:56 2009 (4A5BBF3C) 88b7a000 88b9f000 ksecpkg ksecpkg.sys Tue Jul 14 00:34:00 2009 (4A5BC468) 821af000 821ca000 luafv luafv.sys Tue Jul 14 00:15:44 2009 (4A5BC020) 88427000 8849f000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 02:06:41 2009 (4A5BDA21) 820c5000 820d2000 modem modem.sys Tue Jul 14 00:55:24 2009 (4A5BC96C) 82125000 82130000 monitor monitor.sys Tue Jul 14 00:25:58 2009 (4A5BC286) 92cc0000 92ccd000 mouclass mouclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13) 82157000 82162000 mouhid mouhid.sys Tue Jul 14 00:45:08 2009 (4A5BC704) 88600000 88616000 mountmgr mountmgr.sys Tue Jul 14 00:11:27 2009 (4A5BBF1F) 887f0000 887fa000 msahci msahci.sys Tue Jul 14 00:45:50 2009 (4A5BC72E) 8ca55000 8ca60000 Msfs Msfs.SYS Tue Jul 14 00:11:26 2009 (4A5BBF1E) 886f1000 886f9000 msisadrv msisadrv.sys Tue Jul 14 00:11:09 2009 (4A5BBF0D) 8899b000 889c6000 msrpc msrpc.sys Tue Jul 14 00:11:59 2009 (4A5BBF3F) 8cbd8000 8cbe2000 mssmbios mssmbios.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD) 88dd9000 88de9000 mup mup.sys Tue Jul 14 00:14:14 2009 (4A5BBFC6) 88a85000 88b3c000 ndis ndis.sys Tue Jul 14 00:12:24 2009 (4A5BBF58) 92d40000 92d4b000 ndistapi ndistapi.sys Tue Jul 14 00:54:24 2009 (4A5BC930) 92d4b000 92d6d000 ndiswan ndiswan.sys Tue Jul 14 00:54:34 2009 (4A5BC93A) 9280e000 9281f000 NDProxy NDProxy.SYS Tue Jul 14 00:54:27 2009 (4A5BC933) 8cb42000 8cb50000 netbios netbios.sys Tue Jul 14 00:53:54 2009 (4A5BC912) 8caea000 8cb1c000 netbt netbt.sys Tue Jul 14 00:12:18 2009 (4A5BBF52) 88b3c000 88b7a000 NETIO NETIO.SYS Tue Jul 14 00:12:35 2009 (4A5BBF63) 9282d000 92c40000 netw5v32 netw5v32.sys Thu Mar 26 16:10:37 2009 (49CBA8FD) 8ca60000 8ca6e000 Npfs Npfs.SYS Tue Jul 14 00:11:31 2009 (4A5BBF23) 8cbce000 8cbd8000 nsiproxy nsiproxy.sys Tue Jul 14 00:12:08 2009 (4A5BBF48) 82a51000 82e61000 nt ntkrpamp.exe Sat Jun 19 04:55:24 2010 (4C1C3FAC) 8886c000 8899b000 Ntfs Ntfs.sys Tue Jul 14 00:12:05 2009 (4A5BBF45) 8881b000 88822000 Null Null.SYS Tue Jul 14 00:11:12 2009 (4A5BBF10) 8cb23000 8cb42000 pacer pacer.sys Tue Jul 14 00:53:58 2009 (4A5BC916) 92ce4000 92cfc000 parport parport.sys Tue Jul 14 00:45:34 2009 (4A5BC71E) 8872e000 8873f000 partmgr partmgr.sys Tue Jul 14 00:11:35 2009 (4A5BBF27) 886f9000 88723000 pci pci.sys Tue Jul 14 00:11:16 2009 (4A5BBF14) 887b4000 887c2000 PCIIDEX PCIIDEX.SYS Tue Jul 14 00:11:15 2009 (4A5BBF13) 887c2000 887f0000 pcmcia pcmcia.sys Tue Jul 14 00:19:29 2009 (4A5BC101) 88a6e000 88a7c000 pcw pcw.sys Tue Jul 14 00:11:10 2009 (4A5BBF0E) 81e6f000 81e9e000 portcls portcls.sys Tue Jul 14 00:51:00 2009 (4A5BC864) 8849f000 884b0000 PSHED PSHED.dll Tue Jul 14 02:09:36 2009 (4A5BDAD0) 92d28000 92d40000 rasl2tp rasl2tp.sys Tue Jul 14 00:54:33 2009 (4A5BC939) 92d6d000 92d85000 raspppoe raspppoe.sys Tue Jul 14 00:54:53 2009 (4A5BC94D) 92d85000 92d9c000 raspptp raspptp.sys Tue Jul 14 00:54:47 2009 (4A5BC947) 92d9c000 92db3000 rassstp rassstp.sys Tue Jul 14 00:54:57 2009 (4A5BC951) 8cb8d000 8cbce000 rdbss rdbss.sys Tue Jul 14 00:14:26 2009 (4A5BBFD2) 92db3000 92dbd000 rdpbus rdpbus.sys Tue Jul 14 01:02:40 2009 (4A5BCB20) 8ca3d000 8ca45000 RDPCDD RDPCDD.sys Tue Jul 14 01:01:40 2009 (4A5BCAE4) 8ca45000 8ca4d000 rdpencdd rdpencdd.sys Tue Jul 14 01:01:39 2009 (4A5BCAE3) 8ca4d000 8ca55000 rdprefmp rdprefmp.sys Tue Jul 14 01:01:41 2009 (4A5BCAE5) 88b9f000 88bcc000 rdyboost rdyboost.sys Tue Jul 14 00:22:02 2009 (4A5BC19A) 92cda000 92ce4000 serenum serenum.sys Tue Jul 14 00:45:27 2009 (4A5BC717) 8cb50000 8cb6a000 serial serial.sys Tue Jul 14 00:45:33 2009 (4A5BC71D) 88dd1000 88dd9000 spldr spldr.sys Mon May 11 17:13:47 2009 (4A084EBB) 92dbd000 92dbe380 swenum swenum.sys Tue Jul 14 00:45:08 2009 (4A5BC704) 88c0f000 88d58000 tcpip tcpip.sys Mon Jun 14 04:36:59 2010 (4C15A3DB) 8ca85000 8ca90000 TDI TDI.SYS Tue Jul 14 00:12:12 2009 (4A5BBF4C) 8ca6e000 8ca85000 tdx tdx.sys Tue Jul 14 00:12:10 2009 (4A5BBF4A) 8cb7d000 8cb8d000 termdd termdd.sys Tue Jul 14 01:01:35 2009 (4A5BCADF) 93b20000 93b29000 TSDDD TSDDD.dll unavailable (00000000) 8dab7000 8dad8000 tunnel tunnel.sys Tue Jul 14 00:54:03 2009 (4A5BC91B) 92800000 9280e000 umbus umbus.sys Tue Jul 14 00:51:38 2009 (4A5BC88A) 8218c000 821a3000 usbccgp usbccgp.sys Tue Jul 14 00:51:31 2009 (4A5BC883) 82155000 82156700 USBD USBD.SYS Tue Jul 14 00:51:05 2009 (4A5BC869) 8de00000 8de0f000 usbehci usbehci.sys Tue Jul 14 00:51:14 2009 (4A5BC872) 8db6e000 8dbb2000 usbhub usbhub.sys Tue Jul 14 00:52:06 2009 (4A5BC8A6) 8db23000 8db6e000 USBPORT USBPORT.SYS Tue Jul 14 00:51:13 2009 (4A5BC871) 8e3eb000 8e3f6000 usbuhci usbuhci.sys Tue Jul 14 00:51:10 2009 (4A5BC86E) 88723000 8872e000 vdrvroot vdrvroot.sys Tue Jul 14 00:46:19 2009 (4A5BC74B) 88400000 8840c000 vga vga.sys Tue Jul 14 00:25:50 2009 (4A5BC27E) 8ca0f000 8ca30000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:25:49 2009 (4A5BC27D) 88d89000 88d91380 vmstorfl vmstorfl.sys Tue Jul 14 00:28:44 2009 (4A5BC32C) 88752000 88762000 volmgr volmgr.sys Tue Jul 14 00:11:25 2009 (4A5BBF1D) 88762000 887ad000 volmgrx volmgrx.sys Tue Jul 14 00:11:41 2009 (4A5BBF2D) 88d92000 88dd1000 volsnap volsnap.sys Tue Jul 14 00:11:34 2009 (4A5BBF26) 81eb7000 81ef4000 VSTAZL3 VSTAZL3.SYS Thu Oct 16 01:30:03 2008 (48F68B0B) 82010000 820c5000 VSTCNXT3 VSTCNXT3.SYS Thu Oct 16 01:29:13 2008 (48F68AD9) 81ef4000 81ff6000 VSTDPV3 VSTDPV3.SYS Thu Oct 16 01:32:04 2008 (48F68B84) 8cb6a000 8cb7d000 wanarp wanarp.sys Tue Jul 14 00:55:02 2009 (4A5BC956) 8ca30000 8ca3d000 watchdog watchdog.sys Tue Jul 14 00:24:10 2009 (4A5BC21A) 88621000 88692000 Wdf01000 Wdf01000.sys Tue Jul 14 00:11:36 2009 (4A5BBF28) 88692000 886a0000 WDFLDR WDFLDR.SYS Tue Jul 14 00:11:25 2009 (4A5BBF1D) 8cb1c000 8cb23000 wfplwf wfplwf.sys Tue Jul 14 00:53:51 2009 (4A5BC90F) 938c0000 93b0b000 win32k win32k.sys unavailable (00000000) 92d00000 92d09000 wmiacpi wmiacpi.sys Tue Jul 14 00:19:16 2009 (4A5BC0F4) 886e8000 886f1000 WMILIB WMILIB.SYS Tue Jul 14 00:11:22 2009 (4A5BBF1A) 821ca000 821e4000 WudfPf WudfPf.sys Tue Jul 14 00:50:13 2009 (4A5BC835) Unloaded modules: 82162000 8216b000 WinUSB.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00009000 8216b000 8218c000 WUDFRd.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00021000 88df1000 88dfe000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000D000 88c00000 88c0b000 dump_pciidex Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000B000 88800000 8880a000 dump_msahci. Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000A000 8880a000 8881b000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00011000
All of the drivers are as upto date as possible, no new drivers exist for those unfortunately.
Any other ideas?
Ad
Most of your dump files, although having various stop codes do mention memory corruption as well as device drivers.
You could run Memtest overnight to check your memory, then you'll know for sure of it's down to outdated drivers or the memory.
Please run Memtest86+ overnight, after your computer has been off for about an hour. Let it run for 7 passes / 6-8 hours. If errors appear you can stop. Post back with the results.
Drivers:Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* BAD_POOL_HEADER (19) The pool is already corrupt at the time of the current request. This may or may not be due to the caller. The internal pool links must be walked to figure out a possible cause of the problem, and then special pool applied to the suspect tags or the driver verifier to a suspect driver. Arguments: Arg1: 00000003, the pool freelist is corrupt. Arg2: 89ab7008, the pool entry being checked. Arg3: 8e33d878, the read back flink freelist value (should be the same as 2). Arg4: 98f9b3e4, the read back blink freelist value (should be the same as 2). Debugging Details: ------------------ BUGCHECK_STR: 0x19_3 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from 82b708aa to 82b71996 STACK_TEXT: 8a91fbf8 82b708aa 84826140 00000000 000007ff nt!ExDeferredFreePool+0x336 8a91fc60 82c69a20 89b4cfa8 e24e4d43 89b98aa8 nt!ExFreePoolWithTag+0x8a4 8a91fc7c 82c69a8d 89b4cfa8 00000000 89b98aa8 nt!CmpDereferenceNameControlBlockWithLock+0x9a 8a91fc94 82c8746d 00000000 89b98aa8 89b98ac8 nt!CmpCleanUpKcbCacheWithLock+0x2d 8a91fcb4 82c98c5d 89b98aa8 00000000 82bb8080 nt!CmpDereferenceKeyControlBlockWithLock+0x8d 8a91fce4 82c69493 82b8b5bc 82bb8070 848afd48 nt!CmpDereferenceKeyControlBlock+0x11b 8a91fd00 82abef3b 00000000 00000000 848afd48 nt!CmpDelayDerefKCBWorker+0xea 8a91fd50 82c5f6d3 00000001 abb60759 00000000 nt!ExpWorkerThread+0x10d 8a91fd90 82b110f9 82abee2e 00000001 00000000 nt!PspSystemThreadStartup+0x9e 00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19 STACK_COMMAND: kb FOLLOWUP_IP: nt!ExDeferredFreePool+336 82b71996 cc int 3 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!ExDeferredFreePool+336 FOLLOWUP_NAME: Pool_corruption IMAGE_NAME: Pool_Corruption DEBUG_FLR_IMAGE_TIMESTAMP: 0 MODULE_NAME: Pool_Corruption FAILURE_BUCKET_ID: 0x19_3_nt!ExDeferredFreePool+336 BUCKET_ID: 0x19_3_nt!ExDeferredFreePool+336 Followup: Pool_corruptionCode:92c7c000 92ca8000 1394ohci 1394ohci.sys Tue Jul 14 00:51:59 2009 (4A5BC89F) 886a0000 886e8000 ACPI ACPI.sys Tue Jul 14 00:11:11 2009 (4A5BBF0F) 8ca90000 8caea000 afd afd.sys Tue Jul 14 00:12:34 2009 (4A5BBF62) 92d16000 92d28000 AgileVpn AgileVpn.sys Tue Jul 14 00:55:00 2009 (4A5BC954) 885c8000 885d1000 amdxata amdxata.sys Tue May 19 18:57:35 2009 (4A12F30F) 88616000 8861f000 atapi atapi.sys Tue Jul 14 00:11:15 2009 (4A5BBF13) 885a5000 885c8000 ataport ataport.SYS Tue Jul 14 00:11:18 2009 (4A5BBF16) 92c40000 92c7c000 b57nd60x b57nd60x.sys Sun Apr 26 12:15:34 2009 (49F44256) 88747000 88752000 BATTC BATTC.SYS Tue Jul 14 00:19:15 2009 (4A5BC0F3) 885f0000 885f7000 Beep Beep.SYS Tue Jul 14 00:45:00 2009 (4A5BC6FC) 8daa9000 8dab7000 blbdrive blbdrive.sys Tue Jul 14 00:23:04 2009 (4A5BC1D8) 884b0000 884b8000 BOOTVID BOOTVID.dll Tue Jul 14 02:04:34 2009 (4A5BD9A2) 93b50000 93b6e000 cdd cdd.dll unavailable (00000000) 820d2000 820e8000 cdfs cdfs.sys Tue Jul 14 00:11:14 2009 (4A5BBF12) 885d1000 885f0000 cdrom cdrom.sys Tue Jul 14 00:11:24 2009 (4A5BBF1C) 884fa000 885a5000 CI CI.dll Tue Jul 14 02:09:28 2009 (4A5BDAC8) 889d9000 889fe000 CLASSPNP CLASSPNP.SYS Tue Jul 14 00:11:20 2009 (4A5BBF18) 884b8000 884fa000 CLFS CLFS.SYS Tue Jul 14 00:11:10 2009 (4A5BBF0E) 92cfc000 92cff700 CmBatt CmBatt.sys Tue Jul 14 00:19:18 2009 (4A5BC0F6) 88a11000 88a6e000 cng cng.sys Tue Jul 14 00:32:55 2009 (4A5BC427) 8873f000 88747000 compbatt compbatt.sys Tue Jul 14 00:19:18 2009 (4A5BC0F6) 92d09000 92d16000 CompositeBus CompositeBus.sys Tue Jul 14 00:45:26 2009 (4A5BC716) 820f2000 820ff000 crashdmp crashdmp.sys Tue Jul 14 00:45:50 2009 (4A5BC72E) 8da2d000 8da91000 csc csc.sys Tue Jul 14 00:15:08 2009 (4A5BBFFC) 8da91000 8daa9000 dfsc dfsc.sys Tue Jul 14 00:14:16 2009 (4A5BBFC8) 8cbe2000 8cbee000 discache discache.sys Tue Jul 14 00:24:04 2009 (4A5BC214) 88a00000 88a11000 disk disk.sys Tue Jul 14 00:11:28 2009 (4A5BBF20) 81e9e000 81eb7000 drmk drmk.sys Tue Jul 14 01:36:05 2009 (4A5BD2F5) 820ff000 8210a000 dump_dumpata dump_dumpata.sys Tue Jul 14 00:11:16 2009 (4A5BBF14) 82114000 82125000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:12:47 2009 (4A5BBF6F) 8210a000 82114000 dump_msahci dump_msahci.sys Tue Jul 14 00:45:50 2009 (4A5BC72E) 820e8000 820f2000 Dxapi Dxapi.sys Tue Jul 14 00:25:25 2009 (4A5BC265) 8e334000 8e3eb000 dxgkrnl dxgkrnl.sys Tue Nov 02 02:37:53 2010 (4CCF7981) 8daea000 8db23000 dxgmms1 dxgmms1.sys Tue Nov 02 02:37:04 2010 (4CCF7950) 8885b000 8886c000 fileinfo fileinfo.sys Tue Jul 14 00:21:51 2009 (4A5BC18F) 88827000 8885b000 fltmgr fltmgr.sys Tue Jul 14 00:11:13 2009 (4A5BBF11) 88a7c000 88a85000 Fs_Rec Fs_Rec.sys Tue Jul 14 00:11:14 2009 (4A5BBF12) 88bcc000 88bfe000 fvevol fvevol.sys Sat Sep 26 03:24:21 2009 (4ABD7B55) 88d58000 88d89000 fwpkclnt fwpkclnt.sys Tue Jul 14 00:12:03 2009 (4A5BBF43) 82a1a000 82a51000 hal halmacpi.dll Tue Jul 14 00:11:03 2009 (4A5BBF07) 8de0f000 8de2e000 HDAudBus HDAudBus.sys Tue Jul 14 00:50:55 2009 (4A5BC85F) 81e1f000 81e6f000 HdAudio HdAudio.sys Tue Jul 14 00:51:46 2009 (4A5BC892) 8213b000 8214e000 HIDCLASS HIDCLASS.SYS Tue Jul 14 00:51:01 2009 (4A5BC865) 8214e000 82154480 HIDPARSE HIDPARSE.SYS Tue Jul 14 00:50:59 2009 (4A5BC863) 82130000 8213b000 hidusb hidusb.sys Tue Jul 14 00:51:04 2009 (4A5BC868) 88de9000 88df1000 hwpolicy hwpolicy.sys Tue Jul 14 00:11:01 2009 (4A5BBF05) 92ca8000 92cc0000 i8042prt i8042prt.sys Tue Jul 14 00:11:23 2009 (4A5BBF1B) 8de37000 8e334000 igdkmd32 igdkmd32.sys Wed May 06 19:13:40 2009 (4A01D354) 887ad000 887b4000 intelide intelide.sys Tue Jul 14 00:11:19 2009 (4A5BBF17) 8dad8000 8daea000 intelppm intelppm.sys Tue Jul 14 00:11:03 2009 (4A5BBF07) 92ccd000 92cda000 kbdclass kbdclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13) 821a3000 821af000 kbdhid kbdhid.sys Tue Jul 14 00:45:09 2009 (4A5BC705) 80ba0000 80ba8000 kdcom kdcom.dll Tue Jul 14 02:08:58 2009 (4A5BDAAA) 92dbf000 92df3000 ks ks.sys Thu Mar 04 03:57:52 2010 (4B8F2FC0) 889c6000 889d9000 ksecdd ksecdd.sys Tue Jul 14 00:11:56 2009 (4A5BBF3C) 88b7a000 88b9f000 ksecpkg ksecpkg.sys Tue Jul 14 00:34:00 2009 (4A5BC468) 821af000 821ca000 luafv luafv.sys Tue Jul 14 00:15:44 2009 (4A5BC020) 88427000 8849f000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 02:06:41 2009 (4A5BDA21) 820c5000 820d2000 modem modem.sys Tue Jul 14 00:55:24 2009 (4A5BC96C) 82125000 82130000 monitor monitor.sys Tue Jul 14 00:25:58 2009 (4A5BC286) 92cc0000 92ccd000 mouclass mouclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13) 82157000 82162000 mouhid mouhid.sys Tue Jul 14 00:45:08 2009 (4A5BC704) 88600000 88616000 mountmgr mountmgr.sys Tue Jul 14 00:11:27 2009 (4A5BBF1F) 887f0000 887fa000 msahci msahci.sys Tue Jul 14 00:45:50 2009 (4A5BC72E) 8ca55000 8ca60000 Msfs Msfs.SYS Tue Jul 14 00:11:26 2009 (4A5BBF1E) 886f1000 886f9000 msisadrv msisadrv.sys Tue Jul 14 00:11:09 2009 (4A5BBF0D) 8899b000 889c6000 msrpc msrpc.sys Tue Jul 14 00:11:59 2009 (4A5BBF3F) 8cbd8000 8cbe2000 mssmbios mssmbios.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD) 88dd9000 88de9000 mup mup.sys Tue Jul 14 00:14:14 2009 (4A5BBFC6) 88a85000 88b3c000 ndis ndis.sys Tue Jul 14 00:12:24 2009 (4A5BBF58) 92d40000 92d4b000 ndistapi ndistapi.sys Tue Jul 14 00:54:24 2009 (4A5BC930) 92d4b000 92d6d000 ndiswan ndiswan.sys Tue Jul 14 00:54:34 2009 (4A5BC93A) 9280e000 9281f000 NDProxy NDProxy.SYS Tue Jul 14 00:54:27 2009 (4A5BC933) 8cb42000 8cb50000 netbios netbios.sys Tue Jul 14 00:53:54 2009 (4A5BC912) 8caea000 8cb1c000 netbt netbt.sys Tue Jul 14 00:12:18 2009 (4A5BBF52) 88b3c000 88b7a000 NETIO NETIO.SYS Tue Jul 14 00:12:35 2009 (4A5BBF63) 9282d000 92c40000 netw5v32 netw5v32.sys Thu Mar 26 16:10:37 2009 (49CBA8FD) 8ca60000 8ca6e000 Npfs Npfs.SYS Tue Jul 14 00:11:31 2009 (4A5BBF23) 8cbce000 8cbd8000 nsiproxy nsiproxy.sys Tue Jul 14 00:12:08 2009 (4A5BBF48) 82a51000 82e61000 nt ntkrpamp.exe Sat Jun 19 04:55:24 2010 (4C1C3FAC) 8886c000 8899b000 Ntfs Ntfs.sys Tue Jul 14 00:12:05 2009 (4A5BBF45) 8881b000 88822000 Null Null.SYS Tue Jul 14 00:11:12 2009 (4A5BBF10) 8cb23000 8cb42000 pacer pacer.sys Tue Jul 14 00:53:58 2009 (4A5BC916) 92ce4000 92cfc000 parport parport.sys Tue Jul 14 00:45:34 2009 (4A5BC71E) 8872e000 8873f000 partmgr partmgr.sys Tue Jul 14 00:11:35 2009 (4A5BBF27) 886f9000 88723000 pci pci.sys Tue Jul 14 00:11:16 2009 (4A5BBF14) 887b4000 887c2000 PCIIDEX PCIIDEX.SYS Tue Jul 14 00:11:15 2009 (4A5BBF13) 887c2000 887f0000 pcmcia pcmcia.sys Tue Jul 14 00:19:29 2009 (4A5BC101) 88a6e000 88a7c000 pcw pcw.sys Tue Jul 14 00:11:10 2009 (4A5BBF0E) 81e6f000 81e9e000 portcls portcls.sys Tue Jul 14 00:51:00 2009 (4A5BC864) 8849f000 884b0000 PSHED PSHED.dll Tue Jul 14 02:09:36 2009 (4A5BDAD0) 92d28000 92d40000 rasl2tp rasl2tp.sys Tue Jul 14 00:54:33 2009 (4A5BC939) 92d6d000 92d85000 raspppoe raspppoe.sys Tue Jul 14 00:54:53 2009 (4A5BC94D) 92d85000 92d9c000 raspptp raspptp.sys Tue Jul 14 00:54:47 2009 (4A5BC947) 92d9c000 92db3000 rassstp rassstp.sys Tue Jul 14 00:54:57 2009 (4A5BC951) 8cb8d000 8cbce000 rdbss rdbss.sys Tue Jul 14 00:14:26 2009 (4A5BBFD2) 92db3000 92dbd000 rdpbus rdpbus.sys Tue Jul 14 01:02:40 2009 (4A5BCB20) 8ca3d000 8ca45000 RDPCDD RDPCDD.sys Tue Jul 14 01:01:40 2009 (4A5BCAE4) 8ca45000 8ca4d000 rdpencdd rdpencdd.sys Tue Jul 14 01:01:39 2009 (4A5BCAE3) 8ca4d000 8ca55000 rdprefmp rdprefmp.sys Tue Jul 14 01:01:41 2009 (4A5BCAE5) 88b9f000 88bcc000 rdyboost rdyboost.sys Tue Jul 14 00:22:02 2009 (4A5BC19A) 92cda000 92ce4000 serenum serenum.sys Tue Jul 14 00:45:27 2009 (4A5BC717) 8cb50000 8cb6a000 serial serial.sys Tue Jul 14 00:45:33 2009 (4A5BC71D) 88dd1000 88dd9000 spldr spldr.sys Mon May 11 17:13:47 2009 (4A084EBB) 92dbd000 92dbe380 swenum swenum.sys Tue Jul 14 00:45:08 2009 (4A5BC704) 88c0f000 88d58000 tcpip tcpip.sys Mon Jun 14 04:36:59 2010 (4C15A3DB) 8ca85000 8ca90000 TDI TDI.SYS Tue Jul 14 00:12:12 2009 (4A5BBF4C) 8ca6e000 8ca85000 tdx tdx.sys Tue Jul 14 00:12:10 2009 (4A5BBF4A) 8cb7d000 8cb8d000 termdd termdd.sys Tue Jul 14 01:01:35 2009 (4A5BCADF) 93b20000 93b29000 TSDDD TSDDD.dll unavailable (00000000) 8dab7000 8dad8000 tunnel tunnel.sys Tue Jul 14 00:54:03 2009 (4A5BC91B) 92800000 9280e000 umbus umbus.sys Tue Jul 14 00:51:38 2009 (4A5BC88A) 8218c000 821a3000 usbccgp usbccgp.sys Tue Jul 14 00:51:31 2009 (4A5BC883) 82155000 82156700 USBD USBD.SYS Tue Jul 14 00:51:05 2009 (4A5BC869) 8de00000 8de0f000 usbehci usbehci.sys Tue Jul 14 00:51:14 2009 (4A5BC872) 8db6e000 8dbb2000 usbhub usbhub.sys Tue Jul 14 00:52:06 2009 (4A5BC8A6) 8db23000 8db6e000 USBPORT USBPORT.SYS Tue Jul 14 00:51:13 2009 (4A5BC871) 8e3eb000 8e3f6000 usbuhci usbuhci.sys Tue Jul 14 00:51:10 2009 (4A5BC86E) 88723000 8872e000 vdrvroot vdrvroot.sys Tue Jul 14 00:46:19 2009 (4A5BC74B) 88400000 8840c000 vga vga.sys Tue Jul 14 00:25:50 2009 (4A5BC27E) 8ca0f000 8ca30000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:25:49 2009 (4A5BC27D) 88d89000 88d91380 vmstorfl vmstorfl.sys Tue Jul 14 00:28:44 2009 (4A5BC32C) 88752000 88762000 volmgr volmgr.sys Tue Jul 14 00:11:25 2009 (4A5BBF1D) 88762000 887ad000 volmgrx volmgrx.sys Tue Jul 14 00:11:41 2009 (4A5BBF2D) 88d92000 88dd1000 volsnap volsnap.sys Tue Jul 14 00:11:34 2009 (4A5BBF26) 81eb7000 81ef4000 VSTAZL3 VSTAZL3.SYS Thu Oct 16 01:30:03 2008 (48F68B0B) 82010000 820c5000 VSTCNXT3 VSTCNXT3.SYS Thu Oct 16 01:29:13 2008 (48F68AD9) 81ef4000 81ff6000 VSTDPV3 VSTDPV3.SYS Thu Oct 16 01:32:04 2008 (48F68B84) 8cb6a000 8cb7d000 wanarp wanarp.sys Tue Jul 14 00:55:02 2009 (4A5BC956) 8ca30000 8ca3d000 watchdog watchdog.sys Tue Jul 14 00:24:10 2009 (4A5BC21A) 88621000 88692000 Wdf01000 Wdf01000.sys Tue Jul 14 00:11:36 2009 (4A5BBF28) 88692000 886a0000 WDFLDR WDFLDR.SYS Tue Jul 14 00:11:25 2009 (4A5BBF1D) 8cb1c000 8cb23000 wfplwf wfplwf.sys Tue Jul 14 00:53:51 2009 (4A5BC90F) 938c0000 93b0b000 win32k win32k.sys unavailable (00000000) 92d00000 92d09000 wmiacpi wmiacpi.sys Tue Jul 14 00:19:16 2009 (4A5BC0F4) 886e8000 886f1000 WMILIB WMILIB.SYS Tue Jul 14 00:11:22 2009 (4A5BBF1A) 821ca000 821e4000 WudfPf WudfPf.sys Tue Jul 14 00:50:13 2009 (4A5BC835) Unloaded modules: 82162000 8216b000 WinUSB.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00009000 8216b000 8218c000 WUDFRd.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00021000 88df1000 88dfe000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000D000 88c00000 88c0b000 dump_pciidex Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000B000 88800000 8880a000 dump_msahci. Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000A000 8880a000 8881b000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00011000
Hi Fimble,
I have already run the memtest and prime test overnight with no errors.
I think your right with it being the drivers however, if you got to the dell drivers & downloads web site.
The service tag for the system is D2SW63J
You then get 4 options for the OS but Windows 7 isnt one of them.
The drivers that are currerntly on the machine especially and most importantly the graphics driver will be for Windows Vista 32.
What do you recommend?
Try the Win XP driver or do you know where to find a Win7 one?
Cheers,
Ad
The Broadcom and Intel links I provided should get you updated drivers with a bit of a search through their sites.
The Conexant doesn't look too exciting at the moment though!
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