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Windows 7: Random computer Freeze

05 Jan 2011   #11

Windows 7 Ultimate 32bit
 
 

hey guess what.. no bsod now
is it cured?
do i leave the verifier running some more time? how long?

My System SpecsSystem Spec
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05 Jan 2011   #12

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by betrayed View Post
hey guess what.. no bsod now
is it cured?
do i leave the verifier running some more time? how long?
Man you should be good, your Dump pointed to Radmin Server, You can reinstall if there is a new version otherwise stay away from it.

I recommend RSAT To replace radmin

You can turn off Verifier

start >> type verifier /reset

Glad i could help

- Tony
My System SpecsSystem Spec
05 Jan 2011   #13

Windows 7 Ultimate 32bit
 
 

thanks a lot man
have a nice day
My System SpecsSystem Spec
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05 Jan 2011   #14

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by betrayed View Post
thanks a lot man
have a nice day
Anytime man, glad i could help you out. I know those type of problems make you want to pull your hair out. Give us a shout if there is anything else we can help with.

- Tony
My System SpecsSystem Spec
05 Jan 2011   #15

Windows 7 Ultimate 32 bit
 
 

Hi Betrayed and welcome to the forum. Tony asked me to take a look at your dump to see what I might find. Actually I started with some of the other files you uploaded. I see you are running MagicTune. This has caused issues for others on Win 7 systems. You can Google Magictune and read these for yourself. I will quote from one that is on the forum here.
Quote:
The Vista version of this program for fine-tuning your monitor doesn't seem to work under Windows 7, even in "Vista compatibilty mode". I wonder if anyone has found a work-round to get it up and running?
Samsung MagicTune incompatibilty

I suggest that you uninstall Avira, at least until you know your system is stable. Avira is known to cause BSOD's on some Win 7 systems. Download and install Microsoft Security Essentials in place of Avira.

Your dump does not tell us very much. The analysis is incomplete. The bugcheck code is 50, PAGE_FAULT_IN_NONPAGED_AREA; and it references memory. You have SP1 installed and the symbols are not yet released for SP1.

I find a few out of date drivers loaded on your system. Outdated drivers can and do cause memory corruption and BSOD's. The ones in red font are quite obsolete. Update the following drivers through the links provided.
Quote:
nvsmu.sys 28-06-09 - nVidia nForce System Management Controller (nVidia nForce chipset driver). Drivers - Download NVIDIA Drivers. Update this driver.

PhysX32.sys 29-02-08 - AGEIA PhysX Processor WDM Driver, AGEIA Technologies, Inc. Drivers - Download NVIDIA Drivers. Update this driver or rename it.

pccsmcfd.sys 26-08-08
- PCCS Mode Change Filter Driver - Nokia. Nokia - Nokia on the Web. Update the driver or uninstall the software.

AmdLLD.sys 29-06-07 - AMD Low Level Device Driver (not compatible with Windows 7 AFAIK). Global Provider of Innovative Graphics, Processors and Media Solutions | AMD. Update this driver or rename it.
btnetBus.sys 07-12-08 - Bluetooth PAN Bus Service. IVT SOFTWARE TECHNOLOGY Inc. IVT Download Center. Update the driver or uninstall the software.[quote]
Note   Note
Renaming drivers: create a restore point, using Windows Explorer, navigate to C:\Windows\System32\Drivers, locate the driver files, and rename them from .sys to .old. Reboot and the drivers will not load. This will break whatever software or hardware these drivers are associated with.

Code:
Symbol search path is: SRV*c:\symbols*Symbol information
Executable search path is: 
Unable to load image Unknown_Module_00b0d752, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Unknown_Module_00b0d752
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_00b0d752
Debugger can not determine kernel base address
Windows 7 Kernel Version 7601 (Service Pack 1.721) MP (3 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17105.x86fre.win7sp1_rc.100929-1730
Machine Name:
Kernel base = 0x82a12000 PsLoadedModuleList = 0x82b5b850
Debug session time: Mon Dec 27 15:57:51.172 2010 (GMT-5)
System Uptime: 1 days 0:30:38.532
Unable to load image Unknown_Module_00b0d752, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Unknown_Module_00b0d752
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_00b0d752
Debugger can not determine kernel base address
Loading Kernel Symbols
.
Loading User Symbols
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {a00f06a8, 0, 891ac187, 0}

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: a00f06a8, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: 891ac187, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 00000000, (reserved)

Debugging Details:
------------------

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.


READ_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPoolCodeStart
unable to get nt!MmPoolCodeEnd
 a00f06a8 

FAULTING_IP: 
+2ba952f01c3d8a4
891ac187 8b0da8060fa0    mov     ecx,dword ptr ds:[0A00F06A8h]

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 82a80ecd to 8e0243f6

STACK_TEXT:  
WARNING: Frame IP not in any known module. Following frames may be wrong.
82b39d20 82a80ecd 00000000 0000000e 00000000 0x8e0243f6
82b39d24 00000000 0000000e 00000000 00000000 0x82a80ecd


STACK_COMMAND:  kb

SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME:  Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP:  0

BUCKET_ID:  CORRUPT_MODULELIST

Followup: MachineOwner
---------

0: kd> lmtsmn
start    end        module name
00b0d752 00b10d52   Unknown_Module_00b0d752 Unknown_Module_00b0d752 unavailable (00000000)
0: kd> !sysinfo cpuinfo
sysinfo: could not find necessary interfaces.
sysinfo: note that mssmbios.sys must be loaded (XPSP2+).
My System SpecsSystem Spec
06 Jan 2011   #16

Windows 7 Ultimate 32bit
 
 

hy carl, thanks for also looking into it
1. i uninstalled magictune
2. i uninstalled service pack 1
3. updated nVidia nForce System Management Controller through windows update
4. removed ageia physx
5. about PCCS Mode Change Filter Driver i can't do anything
6. i just THINK i updated the AMD thing, i installed AMD dual optimizer more recent i guess
7. i renamed btnetbus.sys
8. i ran verifier again, everything is ok

do you need me to run the Windows_NT6_BSOD_jcgriff2 again?
is microsoft security essentials better than avira?

thanks
My System SpecsSystem Spec
06 Jan 2011   #17

Windows 7 Ultimate 32 bit
 
 

You are welcome and great job of following suggestions.

Regarding pccsmcfd.sys 26-08-08, what do you mean when you say that you can't do anything? Can you uninstall the Nokia software? You can rename this driver to .old.

I don't see a need to run the JC Griff tool again unless you get another BSOD. Then we would like for you to run it again since you have had a system change - uninstalling SP1.

Verifier needs to run for about 36 hours of computer use and you use your computer normally while Verifier is running. Here is a tutorial on Driver Verifier: Driver Verifier - Enable and Disable

MSE is every bit as as good as Avira according to various tests by different third party testers. What MSE lacks is an email scanner. You can try Avast. Avast generally works well with Win 7. In fact, it can run simultaneously with MSE without conflict. This is an exception to the rule of never running but one antivirus.

Thank you for reporting back with what you have done.
My System SpecsSystem Spec
06 Jan 2011   #18

Windows 7 Ultimate 32bit
 
 

"Regarding pccsmcfd.sys 26-08-08, what do you mean when you say that you can't do anything? Can you uninstall the Nokia software? You can rename this driver to .old."

i can uninstall the software i think, if it's part of Nokia Ovi which i am using almost daily so that's why i don't wanna uninstall it. i'll just leave it there i don't think it's that harmful.
as for e-mail scanner i don't really use (free yahoo mail account) so i might go with MSE

thanks for everything
My System SpecsSystem Spec
06 Jan 2011   #19

Windows 7 Ultimate x64
 
 

Anytime Thats why we are here, Carl does a more through investigation as he has done this alot longer, i wanted to make sure your computer what up to par 100% After following mine and his direction you should be ready to go

- Tony
My System SpecsSystem Spec
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