Random computer Freeze

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  1. Posts : 16
    Windows 7 Ultimate 32bit
       #1

    Random computer Freeze


    Hello i get these random freezes sometimes and i don't know what might be the cause of them.
    I attached the zip arhive with the folder and html report below. Maybe you guys can spot a problem..
      My Computer


  2. Posts : 398
    Windows 7 Ultimate x64
       #2

    Hello, Betrayed! Welcome to Sevenforums!

    When you say randomly freezes does it completely lock up? Where you must reboot? When did all of this start did you install drivers or software or was it more less random as you stated?
      My Computer


  3. Posts : 16
    Windows 7 Ultimate 32bit
    Thread Starter
       #3

    yes it locks up, no bsod, i have to manual reset
    it's pretty random i did not notice a pattern
      My Computer


  4. Posts : 398
    Windows 7 Ultimate x64
       #4

    how frequent are these freezes?
    Nothing specific you've noticed your doing when it freezes? ex: playing videos, games etc

    Currently looking over your files, as there are no dump files since it isn't Blue Screening.

    Lets make sure your computer is setup to log these just in case.

    Go to start and type in advanced system settings Hit Enter
    Click advanced tab if it does not come up already.
    Under startup and recovery click settings
    Under System Failure make sure Write an event to the system log is checked and Automatically restart.
    Small memory dump file (256 KB)
    %SystemRoot%\Minidump <!~~ Should remain

    Check that see if its logging the information.

    And enable Verifier with the following link (after making sure logs are enabled)
    Using Driver Verifier to identify issues with Drivers

    This will cause it to BSOD if its a driver issue.
    NOTE: Keep Driver Verifier Running for awhile to see if its going to crash the system.

    UPDATE:
    I have noticed your video card drivers are old version 8.17 is installed 10.12 is out now.
    Remove these drivers via Device manager
    Click Start type Device Manager Hit Enter
    Expand Display Adapters Right click Your HD 4600 and uninstall

    Run http://www.guru3d.com/category/driversweeper/ to remove rest of ATI Drivers

    Download Latest Drivers Here
    http://sites.amd.com/us/game/downloa...win7-32.aspx#2
      My Computer


  5. Posts : 16
    Windows 7 Ultimate 32bit
    Thread Starter
       #5

    i installed 10.12
    i enabled verifier, it gives a bsod right after "starting windows" logo
    and now i can't get back into windows..
    (on my laptop)


    le: i entered safe mode and disabled
    now what?
      My Computer


  6. Posts : 398
    Windows 7 Ultimate x64
       #6

    betrayed said:
    i installed 10.12
    i enabled verifier, it gives a bsod right after "starting windows" logo
    and now i can't get back into windows..
    (on my laptop)


    le: i entered safe mode and disabled
    now what?
    What did the blue screen tell you? was the issue? Also upload your dump files now that it BSOD.

    Your dumps are located in
    C:\Windows\Minidump zip up all the .dmp files and upload them here.

    The whole goal was to get it to blue screen so that we can get the dump files to determine what the real issue is.
      My Computer


  7. Posts : 16
    Windows 7 Ultimate 32bit
    Thread Starter
       #7

    the error is 0x:000000c4
      My Computer


  8. Posts : 398
    Windows 7 Ultimate x64
       #8

    Do you have Radmin Server installed? Your dump is pointing to raddrvv3.sys which is Famatech Corp Must be removed if there is no update for the driver.

    Removal
    How to Guide: Uninstall Radmin Server 3.3 - Tee Support Blog

    Install
    http://www.malwarebytes.org/

    And Run it.
      My Computer


  9. Posts : 16
    Windows 7 Ultimate 32bit
    Thread Starter
       #9

    i occasionally use it yeah.. do i have to remove it so i won't get any more random freezes?

    i have malware bytes on my system from a long time ago

    i removed it , now i run the verifier once again?
      My Computer


  10. Posts : 398
    Windows 7 Ultimate x64
       #10

    betrayed said:
    i occasionally use it yeah.. do i have to remove it so i won't get any more random freezes?

    i have malware bytes on my system from a long time ago

    i removed it , now i run the verifier once again?
    If there is no update for radmin server i would definitely remove it. and yes you can run verifier again to see if it updates the dump file. Run malwarebytes make sure its up to date
      My Computer


 
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