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Windows 7: Random computer Freeze

05 Jan 2011   #1
betrayed

Windows 7 Ultimate 32bit
 
 
Random computer Freeze

Hello i get these random freezes sometimes and i don't know what might be the cause of them.
I attached the zip arhive with the folder and html report below. Maybe you guys can spot a problem..


My System SpecsSystem Spec
.

05 Jan 2011   #2
TonyTiger2004

Windows 7 Ultimate x64
 
 

Hello, Betrayed! Welcome to Sevenforums!

When you say randomly freezes does it completely lock up? Where you must reboot? When did all of this start did you install drivers or software or was it more less random as you stated?
My System SpecsSystem Spec
05 Jan 2011   #3
betrayed

Windows 7 Ultimate 32bit
 
 

yes it locks up, no bsod, i have to manual reset
it's pretty random i did not notice a pattern
My System SpecsSystem Spec
.


05 Jan 2011   #4
TonyTiger2004

Windows 7 Ultimate x64
 
 

how frequent are these freezes?
Nothing specific you've noticed your doing when it freezes? ex: playing videos, games etc

Currently looking over your files, as there are no dump files since it isn't Blue Screening.

Lets make sure your computer is setup to log these just in case.

Go to start and type in advanced system settings Hit Enter
Click advanced tab if it does not come up already.
Under startup and recovery click settings
Under System Failure make sure Write an event to the system log is checked and Automatically restart.
Small memory dump file (256 KB)
%SystemRoot%\Minidump <!~~ Should remain

Check that see if its logging the information.

And enable Verifier with the following link (after making sure logs are enabled)
Using Driver Verifier to identify issues with Drivers

This will cause it to BSOD if its a driver issue.
NOTE: Keep Driver Verifier Running for awhile to see if its going to crash the system.

UPDATE:
I have noticed your video card drivers are old version 8.17 is installed 10.12 is out now.
Remove these drivers via Device manager
Click Start type Device Manager Hit Enter
Expand Display Adapters Right click Your HD 4600 and uninstall

Run http://www.guru3d.com/category/driversweeper/ to remove rest of ATI Drivers

Download Latest Drivers Here
http://sites.amd.com/us/game/downloa...win7-32.aspx#2
My System SpecsSystem Spec
05 Jan 2011   #5
betrayed

Windows 7 Ultimate 32bit
 
 

i installed 10.12
i enabled verifier, it gives a bsod right after "starting windows" logo
and now i can't get back into windows..
(on my laptop)


le: i entered safe mode and disabled
now what?
My System SpecsSystem Spec
05 Jan 2011   #6
TonyTiger2004

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by betrayed View Post
i installed 10.12
i enabled verifier, it gives a bsod right after "starting windows" logo
and now i can't get back into windows..
(on my laptop)


le: i entered safe mode and disabled
now what?
What did the blue screen tell you? was the issue? Also upload your dump files now that it BSOD.

Your dumps are located in
C:\Windows\Minidump zip up all the .dmp files and upload them here.

The whole goal was to get it to blue screen so that we can get the dump files to determine what the real issue is.
My System SpecsSystem Spec
05 Jan 2011   #7
betrayed

Windows 7 Ultimate 32bit
 
 

the error is 0x:000000c4
My System SpecsSystem Spec
05 Jan 2011   #8
TonyTiger2004

Windows 7 Ultimate x64
 
 

Do you have Radmin Server installed? Your dump is pointing to raddrvv3.sys which is Famatech Corp Must be removed if there is no update for the driver.

Removal
How to Guide: Uninstall Radmin Server 3.3 - Tee Support Blog

Install
http://www.malwarebytes.org/

And Run it.
My System SpecsSystem Spec
05 Jan 2011   #9
betrayed

Windows 7 Ultimate 32bit
 
 

i occasionally use it yeah.. do i have to remove it so i won't get any more random freezes?

i have malware bytes on my system from a long time ago

i removed it , now i run the verifier once again?
My System SpecsSystem Spec
05 Jan 2011   #10
TonyTiger2004

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by betrayed View Post
i occasionally use it yeah.. do i have to remove it so i won't get any more random freezes?

i have malware bytes on my system from a long time ago

i removed it , now i run the verifier once again?
If there is no update for radmin server i would definitely remove it. and yes you can run verifier again to see if it updates the dump file. Run malwarebytes make sure its up to date
My System SpecsSystem Spec
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 Random computer Freeze




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