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Windows 7: My daily BSOD

06 Jan 2011   #1

Windows 7 Ultimate x64
 
 
My daily BSOD

Hi, having a bit of trouble with my system crashing while it is idle. It has not crashed while I have been using it. I have turned off sleep/hibernate na do not have a screan saver. I must admit my ancient Sony monitor is nearing EOL.

Windows 7 Ultimate x64 (Technet subscription)
Os installed just a few months ago, was Windows 7 Proffesional x64 prior and never had an issue with it. Hardware is the same.
Recently upgraded to latest bios and Intel RST drivers but problem persists.

Cheers and thanks.

My System SpecsSystem Spec
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06 Jan 2011   #2

Windows 8.1 Pro x64
 
 

Dumps blame atikmdag.sys, your ATI display drivers

- Boot into safe mode with networking
- Uninstall the ATI drivers including Catalyst Control Center
- Use driver sweeper to remove leftover ATI display driver files Guru3D - Driver Sweeper
- Install the latest drivers ATI Radeon
- Reboot into normal mode

Code:
BugCheck 3B, {c0000005, fffff880048ee817, fffff880086a2900, 0}

Probably caused by : atikmdag.sys ( atikmdag+90817 )
My System SpecsSystem Spec
06 Jan 2011   #3

Windows 7 Ultimate x64
 
 

Thanks for your assistance. Sometime after installing 10-11 drivers from ATI a Windows update loaded an updated driver which I think is about the time the issue started. I had installed 10-12 drivers after running the uninstall but the problem persisted. This time ran Driver Sweeper as well, then installed 10-12 and the latest drivers for the ATI tuner card (10-4 I think).

I thought it might have something to do with Zune software going into idle screen saver mode, but it uses GPU hardware acceleration, so most likely ATI driver. If problem persists I will roll back to 10-11 nad stay there.
My System SpecsSystem Spec
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07 Jan 2011   #4

Windows 7 Ultimate x64
 
 

Woke up this morning to a soldi white screen of lock up. I have a Nvidia card I might try this weekend or might roll nback to the 10-11 drivers.

Noticed several posts at the AMD forums concerning 10-11 and 10-12 drivers. Most were running XP SP3 but wondering if related.
My System SpecsSystem Spec
07 Jan 2011   #5

Windows 7 Ultimate 32 bit
 
 

Update this driver and see if it helps your system.
Quote:
Rt64win7.sys Thu Feb 26 04:04:13 2009 - Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC. Realtek.
My System SpecsSystem Spec
07 Jan 2011   #6

Windows 7 Ultimate x64
 
 

Thanks Carl. I installed the latest driver from Realtek's site after posting the dump files. It may have helped since the PC survived at least yesterday.
My System SpecsSystem Spec
07 Jan 2011   #7

Windows 7 Ultimate 32 bit
 
 

You are welcome. Glad to hear your system is running better. Let's hope that continues!
My System SpecsSystem Spec
08 Jan 2011   #8

Windows 7 Ultimate x64
 
 

Yowanvista and CarlTR6 thanks for your help. I waited a long time to go to Vista, waiting for a freebie from Microsoft. I finally got it but it didn't stay after the beta of 7 came out. Have never had a problem with 7 until lately, but the pc has held up for two days after running driver Sweeper and installing the latest GPU and Network drivers.
cheers!
My System SpecsSystem Spec
09 Jan 2011   #9

Windows 7 Ultimate 32 bit
 
 

That is good to hear. Thanks for the update. Let us know in a couple of more days and we will ask the moderators to mark this thread as solved.
My System SpecsSystem Spec
12 Jan 2011   #10

Windows 7 Ultimate x64
 
 

Well the PC has been its old stable self, without a hitch. I have had a couple of systems at work with similar issues, but I don't have the luxury of waiting to see if the issue has been fixed. They are testing other computer hardware so as a base system I need them to be stable. Swapped the ATI card (was a silent card with no fan, so over heating could have been an issue) with an Nvidia card and it fixed the issue. Even on a new build where I just installed the 12-12 driver without CC.

Anyway thank you all for your help, I commend you for offering such a great resource.
My System SpecsSystem Spec
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 My daily BSOD





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