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Windows 7: Notebook Randomly Shutting Off

06 Jan 2011   #1
SlasherIT

Ubuntu 12.10
 
 
Notebook Randomly Shutting Off

Hi,

I was just surfing the net when the notebook shut off and restarted randomly.

I checked in the event viewer and it said this:

Critical: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Friendly View:


- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2011-01-06T11:38:36.500000000Z

EventRecordID 9334

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Isabelle-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0

XML View:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2011-01-06T11:38:36.500000000Z" />
<EventRecordID>9334</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Isabelle-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

Please someone check this and see what I can do to fix it.

Thanks,
Slasher


My System SpecsSystem Spec
.
06 Jan 2011   #2
Jonathan_King

Windows 7 Professional x64
 
 

Hello,

Try running Prime95; in particular, the Large FFTs test: http://www.sevenforums.com/tutorials...t-prime95.html

If the crashes persist, upload a BSOD report.

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
06 Jan 2011   #3
SlasherIT

Ubuntu 12.10
 
 

Hi,

I am not getting any BSOD's, but it is just shutting off by itself randomly.

Ok, I will do a stress test with Prime95, but is it necessary to run it for 12 hours straight? If so, can I use the notebook during the stress test?

Thanks,
Slasher
My System SpecsSystem Spec
.

06 Jan 2011   #4
Jonathan_King

Windows 7 Professional x64
 
 

You can try to use the notebook, although you may find it too slow to do much with.

Perhaps the full system report generated by that BSOD program will contain enough info to help us.
My System SpecsSystem Spec
06 Jan 2011   #5
richnrockville

Windows 7 Pro x64 SP1
 
 

Another cause could be your fan not cooling the cpu. You could try blowing out the vents to
make sure that they are not clogged up. Also that there is plenty of room for input air to your
fans.

Rich
My System SpecsSystem Spec
06 Jan 2011   #6
SlasherIT

Ubuntu 12.10
 
 

Hi,

Jonathan_King - Ok, I won't use the notebook during the Prime95 test. One question. Should I upload the BSOD report first then do the Prime95 test or vice versa?

Richnrockville - I intend soon to undervolt the notebook, as well as clean the vents and fans and stuff, and hopefully even apply some Arctic Silver 5. But right now, I am using a laptop cooler to cool the notebook.

Thanks,
Slasher
My System SpecsSystem Spec
06 Jan 2011   #7
Jonathan_King

Windows 7 Professional x64
 
 

Why don't you plan on doing the test first? If it crashes, the report may pick up some additional clues.

Plus, I'm about to leave for work, so I won't be able to do anything with the report for a while.
My System SpecsSystem Spec
06 Jan 2011   #8
SlasherIT

Ubuntu 12.10
 
 

Hi,

Ok thanks, I will do the test first, then upload a BSOD report.

That won't matter I guess, since the Test will take 12 hours and your work would probably take less than 10 hours. Sorry I am bothering you by the way.

Thanks,
Slasher
My System SpecsSystem Spec
06 Jan 2011   #9
Jonathan_King

Windows 7 Professional x64
 
 

You need to run Prime95 for a few hours I'd say, though more does not hurt.

And no worries about bothering me, if I minded it, I wouldn't post here.
My System SpecsSystem Spec
06 Jan 2011   #10
SlasherIT

Ubuntu 12.10
 
 

Hi,

Ok thanks, I'm gonna run it later on overnight while I sleep!

Slasher
My System SpecsSystem Spec
Reply

 Notebook Randomly Shutting Off




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