Windows 7: Need help with BSODs, crashes, reboots....

matt2053 · 06 Jan 2011

I am running Windows 7 Enterprise 32-bit on an AMD system I built starting with an AMD barebones kit. I believe I have a hardware issue, but I have not had success isolating the faulty component. I've been going insane for the last week regarding this. If anyone can help me out I will be eternally grateful.

Win 7 Enterprise 32 bit
AMD Athlon II X4 630 2.8 ghz
2 x 2gb ddr3 ram
ATI Radeon 5450 gpu
on-board sound
Western Digital 1.5 TB 7200 RPM SATA HDD

If anyone is willing to help and needs more information just let me know. Thanks in advance.....

Matt

matt2053 · 06 Jan 2011

I should add that the BSOD's occur once or twice a day, UNLESS I pop in a game like NBA 2k11 and play for about 20 mins, then I can make it crash pretty regularly.

Because of that I originally thought it was my video card, but I have the same symptoms if I remove the card.

I really think I'm down to either RAM or Motherboard. Hoping it's the RAM even though I can pass Memtest......

**should have edited my original post, sorry for the double post!!!**

matt2053 · 06 Jan 2011

Update: 2 more BSOD's tonight. Here's the file per the instructions.

Anyone? I'm kind of desperate at this point.....

matt2053 · 07 Jan 2011

Well guys, I got another BSOD, I ran through the BSOD posting instructions again....

It's been a few days now, has anyone had a chance to look at these dumps I am sharing? Am I doing it incorrectly? If so please let me know. I could really, really use a helping hand....

Thanks!

wish · 08 Jan 2011

Hello,
It seems you have memory problems so I suggest you to test your RAM.
The possibilities could be bad RAM or Motherboard slot.
RAM - Test with Memtest86+

Also test your Harddrive:
Use WDC Data Lifeguard → EXTENDED TEST

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000FC, {8d9bbd24, 7953c963, 8d9bbc40, 2}

Probably caused by : hardware

Followup: MachineOwner
---------
 *** Possible invalid call from 82a3e645 ( nt!MiGatherPagefilePages+0x341 )
 *** Expected target 82a3f31d ( nt!qsort+0x0 )

matt2053 · 08 Jan 2011

Hey, thanks for taking the time to help me out!!!

I ran both tests you suggested, I got zero errors on Memtest86+ and a Pass on the HDD tool.

I get the BSOD's with video card in or out, I've bought a new power supply, I've bought new RAM.... I'm kind of down to CPU/Motherboard.

I started with an AMD barebones kit that shipped with CPU/Motherboard already mounted, and a PSU. I'm thinking of just returning it.

Any other ideas? My wife is snickering at me, telling me I should have got a Mac!

matt2053 · 08 Jan 2011

Also I just got another BSOD and one last night, so I ran through the posting procedure again and here is the result. I hope this is helpful?

wish · 09 Jan 2011

How many passes did you run the memtest86?
It supposed to be 7 passes.

For troubleshooting purpose, I suggest you to uninstall completely VirtualCloneDrive software by Elaborate Bytes.

Then update this driver:
dne2000.sys Mon Nov 10 16:59:21 2008 → Cisco Systems VPN Client

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 82e93613, a2e03c2c, 0}

GetPointerFromAddress: unable to read from 82db6718
Unable to read MiSystemVaType memory at 82d96160
GetPointerFromAddress: unable to read from 82db6718
Unable to read MiSystemVaType memory at 82d96160
GetPointerFromAddress: unable to read from 82db6718
Unable to read MiSystemVaType memory at 82d96160
Probably caused by : ntkrpamp.exe ( nt!ObpCloseHandleTableEntry+28 )

Followup: MachineOwner
---------

matt2053 · 09 Jan 2011

Thanks again.

Memtest ran overnight for a total of 8 passes.

I can take those steps, however these issues began immediately after a clean Windows install. It is a certainty that I have a faulty hardware component, I am just truong to figure out which peice it is.

Since all hardware is less than 30 days old, I may just exchange each component.

Thanks for the help.

wish · 09 Jan 2011

Test your CPU with prime95 → http://www.sevenforums.com/tutorials...t-prime95.html

If prime test show no error then it might be motherboard failure.

Windows 7: Need help with BSODs, crashes, reboots....

Need help with BSODs, crashes, reboots.... problems?