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Windows 7: BSOD reboot issue


06 Jan 2011   #1

Windows 7 Ultimate x64
 
 
BSOD reboot issue

Hello,

I was wondering if anyone here could help me with my problem. I came downstairs and my computer had BSOD and rebooted. I followed your instructions and the zip file is attached.

I suspect it's my ATI driver as it's the 10.12 prelim and it might not be stable.

Information requested:

Windows 7 Ultimate x64
Installed from TechNet ISO
Hardware age is 1 year
OS was installed on 9/2010

Thank you for any help you can give.


My System SpecsSystem Spec
.

07 Jan 2011   #2

Windows 8.1 Pro x64
 
 

Dumps blame atikmdag.sys, your ATI display drivers

- Boot into safe mode with networking
- Uninstall the ATI drivers including Catalyst Control Center
- Use driver sweeper to remove leftover ATI display driver files Guru3D - Driver Sweeper
- Install the latest drivers ATI Radeon
- Reboot into normal mode


Code:
BugCheck 3B, {c0000005, fffff88004d1d817, fffff8800723d440, 0}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+90817 )
boincscr.exe, a software from BOINC was also involved, remove such software

Code:
BUGCHECK_STR:  0x3B

PROCESS_NAME:  boincscr.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffffa8009c0e980 to fffff88004d1d817
My System SpecsSystem Spec
Reply

 BSOD reboot issue




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