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Windows 7: BSOD with pinnacle

08 Jan 2011   #1

Windows 7 64bit
 
 
BSOD with pinnacle

- 64 bit windows 7 full retail version
- antivirus is Kaspersky Internet Security 2011
- Pinnacle studio ultimate 12

All works fine. Only when i connect the camera and in the Pinnacle studio i use the option CAPTURE i get the blue screen.
The capture option was working fine on my old computer with Win Vista x86 system.
Pinnacle advised to go back to Vista which is not an option for me.
Win 7 itself recognises both cameras i use (Sony and JVC, both over 5 years old) and downloads the drivers automaticaly it even starts the studio when camera is connected and when i press capture it gives the blue screen every time...
please find attached all the files as per instructions, thank you in advance for your help.

My System SpecsSystem Spec
.

08 Jan 2011   #2

Windows 8.1 Pro x64
 
 

Seems Pinnacle was not updated for Windows 7, and that is the cause of the BSODs
Use Vista compatibility mode Compatibility Mode
My System SpecsSystem Spec
08 Jan 2011   #3

Windows 7 64bit
 
 

thank you for a such quick reply, but still the same blue screen...
i've tried all the steps described with different options with no luck
My System SpecsSystem Spec
.


08 Jan 2011   #4

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by TomasJ View Post
thank you for a such quick reply, but still the same blue screen...
i've tried all the steps described with different options with no luck
Contact the manufacturer for an updated version of their software for Windows 7
My System SpecsSystem Spec
08 Jan 2011   #5

Windows 7 64bit
 
 

thank you i will... once again
in the mean time, i've tried windows live movie maker to capture my videos, still the same blue screen...
does it mean my camera to old for wind7???
My System SpecsSystem Spec
08 Jan 2011   #6

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by TomasJ View Post
thank you i will... once again
in the mean time, i've tried windows live movie maker to capture my videos, still the same blue screen...
does it mean my camera to old for wind7???
What is the model of this camera?
My System SpecsSystem Spec
08 Jan 2011   #7

Windows 7 64bit
 
 

first camera is SONY DCR-TRV325E
second is JVC GR-DX95EK

Windows 7 give blue screen on both cameras
My System SpecsSystem Spec
09 Jan 2011   #8

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by TomasJ View Post
first camera is SONY DCR-TRV325E
second is JVC GR-DX95EK

Windows 7 give blue screen on both cameras
Can you upload the most recent dumps?
http://www.sevenforums.com/tutorials...en-forums.html
My System SpecsSystem Spec
09 Jan 2011   #9

Windows 7 64bit
 
 

here we go, i've included in the zip minidump directory as well.
My System SpecsSystem Spec
09 Jan 2011   #10

Windows 7 Ultimate x86 SP1
 
 

Quote   Quote: Originally Posted by TomasJ View Post
here we go, i've included in the zip minidump directory as well.
Update this driver:
MarvinBus64.sys Fri Sep 23 14:17:03 2005 → Pinnacle Studio's Marvin Bus

If you cannot find the update, it mean that software/device is obsolete and not compatible with windows 7.
My System SpecsSystem Spec
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 BSOD with pinnacle





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