| Windows 7: New build BSOD on startup |
08 Jan 2011
|
#1 | | |
New build BSOD on startup Hey guys, I just built a computer on Monday with the following specs, all parts are brand new:
AMD Phenom II x4 965BE
Sapphire HD 6970
MSI 870A-G54
2x2GB Corsair RAM
Antec 650W PSU
So, my computer has been running fine until yesterday, while playing Fallout:NV, my computer BSOD(0x000000a, IRQL_NOT_LESS_OR_EQUAL) and then it would BSOD on bootup every time. I could also only boot into safe mode about 50% of the time. I ran memtest a couple of times and it reported no errors, and I also tried removing each stick of ram and testing it that way, but the computer still BSOD. I tried reinstalling my ATI CCC and graphics drivers, but still BSOD. I finally gave up and reinstalled Windows 7 Ultimate x64. Today, however, the same BSOD message appeared, and I once again cannot boot into non-safe mode. Please help?
I also cannot run perfmon /report, I get the error message: "The system cannot find the path specified"
Last edited by gsiddarth; 08 Jan 2011 at 07:56 PM..
| My System Specs |
| OS Windows 7 Ultimate x64 CPU Phenom II x4 965BE Motherboard MSI 870A-G54 AM3 Memory 2x2GB Corsair CMX4GX3M2A1600C9 Graphics Card Sapphire Radeon HD 6970 Vietnam Edition Monitor(s) Displays ASUS VH242H PSU Antec Earthwatts 650W Case Lian-Li K58 Hard Drives Hitachi Deskstar 3.5" 1TB 7200RPM |
08 Jan 2011
|
#2 | | Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer University of Kentucky |
Welcome to SF. Quote: IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses. Update video driver:
Driver c:\windows\system32\drivers\vgapnp.sys (6.1.7600.16385, 28.50 KB (29,184 bytes), 7/13/2009 7:38 PM) | My System Specs | | System Manufacturer/Model Number Dell and Custom OS Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer CPU System 1: i7 2600@3.4GHz, System 2: AMD FX-4100 Zambezi 3.6G Motherboard System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+ Memory System 1: 8GB System 2: 8GB Graphics Card System 1: ATI FirePro V4800 System 2: Radeon HD 6850 Sound Card System 1: onboard System 2: onboard Monitor(s) Displays System1: Viewsonic HDMI 24" Screen Resolution System 1: 1920x1080 System 2: 1920x1080 Case System 1: Dell System 2: Cooler Master Hard Drives System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s Internet Speed 10 MBPS |
08 Jan 2011
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#3 | | |
Thanks a lot for the quick response! Could you help me in how exactly to update the video driver? I've tried reinstalling the ATI Catalyst drivers multiple times, and I can't anymore due to only being able to boot into safe mode. Once again, thanks!
EDIT: Additionally, trying to go through Device Manager says that my VGA drivers are up to date. | My System Specs | | OS Windows 7 Ultimate x64 CPU Phenom II x4 965BE Motherboard MSI 870A-G54 AM3 Memory 2x2GB Corsair CMX4GX3M2A1600C9 Graphics Card Sapphire Radeon HD 6970 Vietnam Edition Monitor(s) Displays ASUS VH242H PSU Antec Earthwatts 650W Case Lian-Li K58 Hard Drives Hitachi Deskstar 3.5" 1TB 7200RPM |
08 Jan 2011
|
#4 | | |
Don't use device manager to check/update your drivers. Go to your motherboard or the programs website. Far, far better method. | My System Specs | | |
08 Jan 2011
|
#5 | | Windows 7 Ultimate 32 bit Orlando, Florida |
I looked at four dumps and all the crashes occurred during booting or shortly there after. You also mention the you get BSOD's in the Safe mode. This can indicate a hardware problem. Do you have another known good power supply you can try?
I also recommend that you test your RAM with Memtest 86. Follow the instructions in this tutorial: RAM - Test with Memtest86+. Run Memtest from a cold boot after your computer has been off for an hour or two. Let it run for a minimum of seven passes. This will take 6-8 hours. If you see errors, you can stop the test. Post back with the results. | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ultimate 32 bit CPU Intel(R) Pentium(R) 4 CPU 3.00GHz Motherboard ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5 Memory 2.50 GB RAM Graphics Card NVIDIA GeForce 7600 GS Sound Card SoundMax Integrated Digital Audio (Chip) Monitor(s) Displays ViewSonic VX 1962 wm Screen Resolution 1680 X 1050 Keyboard Microsoft Comfort Curve Keyboard 2000 v10 USB Mouse Logitec optic USB Cooling Fan based Hard Drives Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB Internet Speed 3.01 Mb/s download 0.64 Mb/s upload |
08 Jan 2011
|
#6 | | |
Thanks Carl, I unfortunately do not have an extra PSU to test my build on, but all of these components are new. Could it be the PSU? I have also ran memtest with no errors last night, but I will run MemTest x86 again.
Thanks
EDIT: Lemur, I tried updating the motherboard drivers by going to the MSI 870A-g54 website, but I cannot install the ATI system drivers in safe mode. | My System Specs | | OS Windows 7 Ultimate x64 CPU Phenom II x4 965BE Motherboard MSI 870A-G54 AM3 Memory 2x2GB Corsair CMX4GX3M2A1600C9 Graphics Card Sapphire Radeon HD 6970 Vietnam Edition Monitor(s) Displays ASUS VH242H PSU Antec Earthwatts 650W Case Lian-Li K58 Hard Drives Hitachi Deskstar 3.5" 1TB 7200RPM |
08 Jan 2011
|
#7 | | |
Because it's a new system, I don't mind doing a fresh install of Windows. I've noticed that the initial BSOD only occurs when my GPU is under full load (running Fallout:NV / Crysis), though checking through the Catalyst Control Center, I was only at around 55 degrees C. Could it be a problem with the 6970 or the Catalyst drivers?
Thanks again everyone | My System Specs | | OS Windows 7 Ultimate x64 CPU Phenom II x4 965BE Motherboard MSI 870A-G54 AM3 Memory 2x2GB Corsair CMX4GX3M2A1600C9 Graphics Card Sapphire Radeon HD 6970 Vietnam Edition Monitor(s) Displays ASUS VH242H PSU Antec Earthwatts 650W Case Lian-Li K58 Hard Drives Hitachi Deskstar 3.5" 1TB 7200RPM |
09 Jan 2011
|
#8 | | Windows 7 Ultimate 32 bit Orlando, Florida |
It could be a problem with CCC; that would not be the first time. Create a restore point. Download your video drivers. Uninstall your current video drivers and reinstall without CCC. You can use Speed Fan or CPUZ to monitor your temps. | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ultimate 32 bit CPU Intel(R) Pentium(R) 4 CPU 3.00GHz Motherboard ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5 Memory 2.50 GB RAM Graphics Card NVIDIA GeForce 7600 GS Sound Card SoundMax Integrated Digital Audio (Chip) Monitor(s) Displays ViewSonic VX 1962 wm Screen Resolution 1680 X 1050 Keyboard Microsoft Comfort Curve Keyboard 2000 v10 USB Mouse Logitec optic USB Cooling Fan based Hard Drives Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB Internet Speed 3.01 Mb/s download 0.64 Mb/s upload |
09 Jan 2011
|
#9 | | |

Quote: Originally Posted by CarlTR6 It could be a problem with CCC; that would not be the first time. Create a restore point. Download your video drivers. Uninstall your current video drivers and reinstall without CCC. You can use Speed Fan or CPUZ to monitor your temps. Thanks Carl. I ran MemTest86 overnight - 12 passes, no errors. I'll try uninstalling CCC and see if that allows me to boot | My System Specs | | OS Windows 7 Ultimate x64 CPU Phenom II x4 965BE Motherboard MSI 870A-G54 AM3 Memory 2x2GB Corsair CMX4GX3M2A1600C9 Graphics Card Sapphire Radeon HD 6970 Vietnam Edition Monitor(s) Displays ASUS VH242H PSU Antec Earthwatts 650W Case Lian-Li K58 Hard Drives Hitachi Deskstar 3.5" 1TB 7200RPM |
09 Jan 2011
|
#10 | | Windows 7 Ultimate 32 bit Orlando, Florida |
Thanks for reporting back. That probably means your RAM is OK. I say probably because Memtest is not 100% accurate. I have seen it not find errors when, indeed, the RAM was bad. Be sure to let us know how your systems does without CCC. | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ultimate 32 bit CPU Intel(R) Pentium(R) 4 CPU 3.00GHz Motherboard ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5 Memory 2.50 GB RAM Graphics Card NVIDIA GeForce 7600 GS Sound Card SoundMax Integrated Digital Audio (Chip) Monitor(s) Displays ViewSonic VX 1962 wm Screen Resolution 1680 X 1050 Keyboard Microsoft Comfort Curve Keyboard 2000 v10 USB Mouse Logitec optic USB Cooling Fan based Hard Drives Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB Internet Speed 3.01 Mb/s download 0.64 Mb/s upload New build BSOD on startup problems? All times are GMT -5. The time now is 06:39 PM. | |