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Windows 7: BSOD Help - Minidump info included

08 Jan 2011   #1

64 bit 7
 
 
BSOD Help - Minidump info included

Random BSOD - I thought it was a hard drive issue to begin with so i swapped it with one I knew worked (from another machine). I did a fresh windows 7 (64bit) install as well. One blue screen happened while uninstalling a program, the other while watching a youtube video. Before this happens while gaming etc.

Ive had prime95 going for an hour @100% cpu usage and nothing. Going to do memtest overnight but I think the memory is fine. Going to bed now, would be great if someone had some ideas when I wake up =| Thanks for your time. I posted the event log file above the minidump (i think they are with the right ones, might be backwards).

Attached are the minidump files as well incase I screwed up the symbols or something.

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff88004880004, 0xfffff880098e3c40, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 010811-39405-01.

Debugging Details:
------------------

EXCEPTION_RECORD: fffff880080990a8 -- (.exr 0xfffff880080990a8)
ExceptionAddress: fffff880015187a9 (Ntfs! ?? ::NNGAKEGL::`string'+0x000000000000e599)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000008000018
Attempt to read from address 0000000008000018
CONTEXT: fffff88008098910 -- (.cxr 0xfffff88008098910)
rax=0000000008000000 rbx=fffff8a0168f5370 rcx=0000000000000000
rdx=fffff8a0175c0010 rsi=fffff8a0175c0010 rdi=fffff88008099428
rip=fffff880015187a9 rsp=fffff880080992e0 rbp=fffff880080994d8
r8=0000000000000020 r9=fffff880080993e0 r10=fffff88008099570
r11=fffff98080882670 r12=fffff8a0175c0040 r13=fffff880080993e0
r14=0000000000000020 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010206
Ntfs! ?? ::NNGAKEGL::`string'+0xe599:
fffff880`015187a9 f6401806 test byte ptr [rax+18h],6 ds:002b:00000000`08000018=??
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: VSSVC.exe
CURRENT_IRQL: 1
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000008000018
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d0b0e0
0000000008000018
FOLLOWUP_IP:
Ntfs! ?? ::NNGAKEGL::`string'+e599
fffff880`015187a9 f6401806 test byte ptr [rax+18h],6
_________________________________________________________
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000024 (0x00000000001904fb, 0xfffff880080990a8, 0xfffff88008098910, 0xfffff880015187a9). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 010811-34413-01.


Debugging Details:
------------------

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nvlddmkm+7c004
fffff880`04880004 415f pop r15
CONTEXT: fffff880098e3c40 -- (.cxr 0xfffff880098e3c40)
rax=0000000000000501 rbx=fffff880050d78b0 rcx=0000000000000400
rdx=0000000000000000 rsi=fffffa8006be1680 rdi=fffff8a0020716c0
rip=fffff88004880004 rsp=fffff880098e4610 rbp=fffffa8007d9f000
r8=0000000000000000 r9=fffffa8006be1680 r10=fffff8800487fb86
r11=fffff8a0020716c0 r12=fffff880098e4901 r13=fffffa8006be1680
r14=00000000c000000d r15=fffffa8007d9f000
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282
nvlddmkm+0x7c004:
fffff880`04880004 415f pop r15
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: dwm.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff88004880004
STACK_TEXT:
fffff880`098e4610 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nvlddmkm+0x7c004

FOLLOWUP_IP:
nvlddmkm+7c004
fffff880`04880004 415f pop r15
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nvlddmkm+7c004
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4cb9dd0e
STACK_COMMAND: .cxr 0xfffff880098e3c40 ; kb
FAILURE_BUCKET_ID: X64_0x3B_nvlddmkm+7c004
BUCKET_ID: X64_0x3B_nvlddmkm+7c004
Followup: MachineOwner
---------


My System SpecsSystem Spec
.

09 Jan 2011   #2

Windows 8.1 Pro x64
 
 

Your Nvidia driver is the cause

- Boot into safe mode with networking
- Uninstall the Nvidia drivers
- Use driver sweeper to remove leftover Nvidia display driver files Guru3D - Driver Sweeper
- Reboot in safe mode with networking
- Install the latest drivers Drivers - Download NVIDIA Drivers
- Reboot into normal mode

Code:
BugCheck 3B, {c0000005, fffff88004880004, fffff880098e3c40, 0}

Probably caused by : nvlddmkm.sys ( nvlddmkm+7c004 )
My System SpecsSystem Spec
09 Jan 2011   #3

64 bit 7
 
 

wasnt the drivers - it was a fresh windows install w/updated drivers. After running the memtest overnight I found it failed on the same stick every cycle. Took out that stick - no more failed memtest, and machine is stable. I was for sure this wasnt memory too =\
My System SpecsSystem Spec
.


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 BSOD Help - Minidump info included




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