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Windows 7: BSOD, plea for help, Zune related?

09 Jan 2011   #1
dhen23

Windows 7 Home Premium 64bit
 
 
BSOD, plea for help, Zune related?

Hi all, I'm new to the forums and have been reading around this week after my computer gave me my first major BSOD in a year, on new years eve! I use my computer to make a living and it would be a lifesaver if someone could graciously help me out, even though i'm a noob.

I have a Zune player that I plugged into my computer for the first time in several months. I've never had a problem with it but when i tried to upload some music it gave me a bsod with "irql_driver_not_less_or_equal". So I obviously figured it was a driver associated with the zune that was out of date or defunct, so i researched on another computer how to completely uninstall zune from my computer.

After I deleted all zune related stuff, I had a whole 24 hour day the next day where my computer worked fine, no problem. I was reading a random article online then boom, it hit me again and now, I can't be on my computer for more than 5 minutes before the blue screen shuts me down.

Its since given me multiple errors: 0x00009087, 0x0000001E, 0x00000024, 0x0000007E, 0x000000D1...

There is one thing else that might be a problem. A couple of months ago my friend needed me to run a Mac emulator on my pc, so i created a virtual drive/partition on my hardrive which I'm now remembering that I never got rid of afterwards. So maybe that ate up my RAM, I really don't know.

I've uploaded my dump file, I'm wondering if anyone can help me figure this out?


My System SpecsSystem Spec
.

09 Jan 2011   #2
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Welcome to SF.

Quote:
Unable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+4a6ff )
This refers to an Intel driver. Please go to the following Intel site and check for the latest updates:

Intel® Driver Update Utility

Also please do the following:

sptd.sys

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: http://www.duplexsecure.com/en/downloads
My System SpecsSystem Spec
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 BSOD, plea for help, Zune related?




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