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Windows 7: BSOD whilst playing games


10 Jan 2011   #1

Windows 7 Home Premium 64-bit
 
 
BSOD whilst playing games

Windows 7 . .- x64- the original installed OS on the system- an OEM- Bought in September 2010- The OS is the original installed and has not been re-installed

I get a blue screen of death whilst playing the sims. It appears after a while and so I thought it was video card related but reinstalling the video card and updating the directx version has done nothing.
The OS has been unotuched on the laptop since it was bought in September and there hasn't been any problems with it other than this.
Any help would be much appreciated

The required attached zip file has both the perfmon report and the collected data from the tool

My System SpecsSystem Spec
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11 Jan 2011   #2

Windows 7 Home Premium 64-bit
 
 

bump - can anyone help me?
My System SpecsSystem Spec
13 Jan 2011   #3

windows 7 ultimate
 
 

Hi Hendies.

Just for your information (and it bumps your thread!) all but one of your minidump files give this error:

STOP 0x00000116: VIDEO_TDR_ERROR
Usual causes:
Video driver, overheating, bad video card, ?BIOS, ?Power to card

Quote:
(Link)
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust build up and subsequently inadequate cooling."
My System SpecsSystem Spec
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13 Jan 2011   #4

Windows 8.1 Pro x64
 
 

My System SpecsSystem Spec
14 Jan 2011   #5

Windows 7 Home Premium 64-bit
 
 

Thankyou for the help guys
I'll have a look at the pages you gave me tomorrow
My System SpecsSystem Spec
Reply

 BSOD whilst playing games




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