Windows 7: Blue screen and application crash

Tigeress · 11 Jan 2011

Hello!
Could you please help me?
Every day I get this blue screen and sometimes other errors, and messages like "Internet explorer has stopped working" or "google chrome has stopped working" or any other application.
Additional information:
Windows 7 Ultimate 32 bit,
I have this new PC, recently bought, we assembled it at home and I wanted to test the new Windows 7. The next day after installation the errors started, I reinstalled the OS, but I get the same errors.
Could you please help me?
Is it a hardware or a software problem?
What can I do to fix it?

zigzag3143 · 11 Jan 2011

Quote: Originally Posted by Tigeress

Hello!
Could you please help me?
Every day I get this blue screen and sometimes other errors, and messages like "Internet explorer has stopped working" or "google chrome has stopped working" or any other application.
Additional information:
Windows 7 Ultimate 32 bit,
I have this new PC, recently bought, we assembled it at home and I wanted to test the new Windows 7. The next day after installation the errors started, I reinstalled the OS, but I get the same errors.
Could you please help me?
Is it a hardware or a software problem?
What can I do to fix it?

Old drivers including ESET (3 years old) remove and replace with Microsoft security essentials

Code:

GVTDrv.sys    11/23/2005 4:00:18    0x43842fa2    0x9a7f9000    0x9a7fce80        0x00003e80                    
secdrv.SYS    9/13/2006 8:18:32    0x45080528    0x9a6b4000    0x9a6be000        0x0000a000                    
amon.sys    5/11/2007 1:22:58    0x46440bc2    0x96369000    0x963e38c0        0x0007a8c0                    
nod32drv.sys    5/11/2007 1:23:05    0x46440bc9    0x91974000    0x91975de0        0x00001de0                    
Rtnicxp.sys    5/30/2008 10:12:11    0x4840194b    0x923e2000    0x923f1000        0x0000f000                    
ElbyCDIO.sys    2/17/2009 12:11:28    0x499aefc0    0x91980000    0x91984200        0x00004200                    
gdrv.sys    3/12/2009 22:17:32    0x49b9d04c    0x9a7f6000    0x9a7f86c0        0x000026c0                    
spldr.sys    5/11/2009 11:13:47    0x4a084ebb    0x8ce00000    0x8ce08000        0x00008000                    
amdxata.sys    5/19/2009 12:57:35    0x4a12f30f    0x8c9ea000    0x8c9f3000        0x00009000

Memory Corruption

Run memtest to test your memory
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\011111-26098-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82e54000 PsLoadedModuleList = 0x82f9c810
Debug session time: Mon Jan 10 17:58:06.168 2011 (GMT-5)
System Uptime: 0 days 8:01:08.183
Loading Kernel Symbols
...............................................................
................................................................
........................
Loading User Symbols
Loading unloaded module list
......
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 00000031, The subtype of the bugcheck.
Arg2: 8b311290
Arg3: 9aad6000
Arg4: a9aa37aa

Debugging Details:
------------------


BUGCHECK_STR:  0x1a_31

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 830dcf2c to 82f30d10

STACK_TEXT:  
a5fda65c 830dcf2c 0000001a 00000031 8b311290 nt!KeBugCheckEx+0x1e
a5fda680 830dd078 9aad6000 fdef0000 c04d56b0 nt!MiApplyCompressedFixups+0x70
a5fda6bc 830dce72 8b311290 fdef0000 00000001 nt!MiPerformFixups+0x6d
a5fda6e0 82f04cfe 8b311290 c04d5020 0000002f nt!MiRelocateImagePfn+0x105
a5fda744 830dcfb9 85b34e58 c04d5020 00000002 nt!MiValidateImagePages+0x337
a5fda768 830d2c52 85b34e58 c04d5020 85b34e58 nt!MiSwitchBaseAddress+0x4a
a5fda78c 830776c8 a57eb008 00000000 00000000 nt!MiRelocateImageAgain+0xe1
a5fda8a8 83084ed1 a5fda8fc 0000000d a5fda950 nt!MmCreateSection+0x531
a5fda91c 83058cdc a5fda9ac 0000000d a5fda950 nt!NtCreateSection+0x16e
a5fda998 8305872a a5fdaa58 aeedfcd0 00000201 nt!PfpFileBuildReadSupport+0xe4
a5fdaa2c 8305a10a 00fdaa58 a5fdabb4 00000001 nt!PfpPrefetchFilesTrickle+0xdf
a5fdaad0 83059dc7 aeede000 89f867b6 a5fdabc8 nt!PfpPrefetchRequestPerform+0x2a6
a5fdab24 830739df a5fdabb4 04cc1001 89f8677a nt!PfpPrefetchRequest+0x16e
a5fdabe8 830df986 0109fb18 00000014 04cc1001 nt!PfSetSuperfetchInformation+0x182
a5fdad20 82e9744a 0000004f 00000000 00000014 nt!NtSetSystemInformation+0xb00
a5fdad20 779164f4 0000004f 00000000 00000014 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0109fb30 00000000 00000000 00000000 00000000 0x779164f4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiApplyCompressedFixups+70
830dcf2c cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!MiApplyCompressedFixups+70

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c3fac

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  0x1a_31_nt!MiApplyCompressedFixups+70

BUCKET_ID:  0x1a_31_nt!MiApplyCompressedFixups+70

Followup: MachineOwner
---------

vinwin06 · 11 Jan 2011

HI Zigzg,

I am also facing the same issue,but if i run the memtest86, its does not show any error , it went up to 7 tests, it was showing that pass % 50. I don't know what i need to do for solving this problem.

Regards,

Vinoth S

Windows 7: Blue screen and application crash

Blue screen and application crash problems?