BSOD after exiting a game!


  1. Posts : 3
    ultimate 64bits
       #1

    BSOD after exiting a game!


    hi i just build this computer everything run fine. but this game fifa2011
    i can play all good but when ever i press exit or do ALT+F4 my Computer Crash
    this happen only when i try to close fifa 2011


    code:
    PROCESS_HAS_LOCKED_PAGES

    Is Windows 7 . . .- 64bits
    -Retail OEM -


    File name: drack.rar File size: 782.62 KB
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Hello,

    The only thing I can suggest on your part is removing Daemon Tools. Then remove its problematic driver SPTD with this tool: http://www.duplexsecure.com/download...t-v174-x64.exe

    If that doesn't work, contact the makers of the game, and ask them for support. It is almost certainly a problem with their program, not anything we can work on.

    http://help.easports.com/app/home/showhome/true

    ...Summary of the dumps:
    Code:
    
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Wed Jan 12 06:12:53.109 2011 (UTC - 5:00)
    System Uptime: 0 days 0:03:30.155
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+18126 )
    PROCESS_NAME:  fifa.exe
    DEFAULT_BUCKET_ID:  DRIVER_FAULT_0x76
    BUGCHECK_STR:  0x76
    FAILURE_BUCKET_ID:  X64_0x76_fifa.exe_nt!_??_::NNGAKEGL::_string_+18126
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
      
    
      My Computer


  3. Posts : 3
    ultimate 64bits
    Thread Starter
       #3

    Jonathan_King said:
    Hello,

    The only thing I can suggest on your part is removing Daemon Tools. Then remove its problematic driver SPTD with this tool: http://www.duplexsecure.com/download...t-v174-x64.exe

    If that doesn't work, contact the makers of the game, and ask them for support. It is almost certainly a problem with their program, not anything we can work on.

    http://help.easports.com/app/home/showhome/true


    btw i unstall the deamontool i open the game again after i exit out same thing happen


    File name: 011211-17503-01.rar File size: 21.96 KB

    ...Summary of the dumps:
    Code:
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Wed Jan 12 06:12:53.109 2011 (UTC - 5:00)
    System Uptime: 0 days 0:03:30.155
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+18126 )
    PROCESS_NAME:  fifa.exe
    DEFAULT_BUCKET_ID:  DRIVER_FAULT_0x76
    BUGCHECK_STR:  0x76
    FAILURE_BUCKET_ID:  X64_0x76_fifa.exe_nt!_??_::NNGAKEGL::_string_+18126
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    thank you so much for your answer. i unstall the deamon tool i try to download your link,after i run it i having an error



    Uploaded with ImageShack.us



    i unstall the daemon tool, after i close fifa. same thing happen
    File name: 011211-17503-01.rar File size: 21.96 KB
    Last edited by dracktw; 12 Jan 2011 at 13:42. Reason: updating post.
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    Go to C:\Windows\system32\drivers, and delete SPTD.sys.

    If the game still crashes after that, contact the developer.
      My Computer


  5. Posts : 3
    ultimate 64bits
    Thread Starter
       #5

    i fix my problem. ERASE that file, i use PowerSuite, that program found some registry erros fix them, also upgrade my ethernet card driver was old. i just test it. and my game works fine now, thank you so much for the your help!!
      My Computer


  6. Posts : 13,354
    Windows 7 Professional x64
       #6

    Great, I'm glad it's working now.

    Let us know if you need anything else!
      My Computer


 

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