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Windows 7: Sporadic BSODs potentially ATI Xfire related


12 Jan 2011   #1

Windows 7 Home Premium 64 bit
 
 
Sporadic BSODs potentially ATI Xfire related

Hi all,

My computer has been rebooting itself sporadically, and when it comes back in to windows it reports that it suffered a BSOD. The facts are:

  • So far the BSOD/Reboots have ONLY occurred while the system was idle. This could just be chance, but each time the reboots have occurred I wasn't using the system.
  • The BSODs/reboots have been occurring roughly 1-2x a week, very infrequent
  • The BSODs/reboots have only been occurring since I installed my second 5770 to run an ATI crossfire setup
  • I have reinstalled the ATI drivers already, but the error has occurred since I did that.
Here is the dump from the BSOD when I reboot:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF880046ED817
BCP3: FFFFF88007811900
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1


Basic System specs
Windows 7 Home Premium
AMD Phenom II X4 3.2 GHZ (Phenom 955 BE)
2x Saphire Radeon 5770
Corsaird SSD boot drive
Seagate 7200 RPM internal HD
onboard sound
wireless lan/usb 2.0


Additional required information attached as well.

Thanks in advance for your assistance!

Benny

My System SpecsSystem Spec
.

12 Jan 2011   #2

Windows 7 Ultimate 32 bit
 
 

I know this sounds trite; but to troubleshoot, uninstall the second 5770 and see if the BSOD's go away. All three of your dumps are nearly identical and blame atikmdag.sys, your video driver.

But before you do that, try updating the following drivers, especially the first two, through the links provided. Out of date drives can cause conflicts and BSOD's. Eliminate these potential conflicts with your video subsystem.
Quote:
L1C62x64.sys Wed Apr 01 01:09:17 2009 - Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller (NDIS6.20), Atheros Communications.

netr28ux.sys Wed Feb 25 21:49:17 2009 - Ralink RT2870 series USB 802.11n Wireless Adapter Driver (you may have a different manufacturer). Ralink corp..

nx6000.sys Fri Jun 26 13:13:21 2009 - Microsoft Lifecam, Software Download.
If updating the drivers does not stop the crashes, uninstall that second video card and see if they go away.
Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a4c000 PsLoadedModuleList = 0xfffff800`02c89e50
Debug session time: Mon Jan 10 22:37:21.477 2011 (GMT-5)
System Uptime: 0 days 5:11:25.915
Loading Kernel Symbols
...............................................................
................................................................
..............................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff880046ed817, fffff88007811900, 0}

Probably caused by : atikmdag.sys ( atikmdag+90817 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff880046ed817, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88007811900, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
atikmdag+90817
fffff880`046ed817 8b4820          mov     ecx,dword ptr [rax+20h]

CONTEXT:  fffff88007811900 -- (.cxr 0xfffff88007811900)
rax=0000000000000000 rbx=fffffa80080fc550 rcx=fffffa800886f890
rdx=0000000000000000 rsi=0000000000000015 rdi=fffffa8008dcc010
rip=fffff880046ed817 rsp=fffff880078122d0 rbp=fffffa800886f890
 r8=0000000000000015  r9=fffff88004aaf970 r10=0000000000000000
r11=fffff88007812420 r12=0000000000000000 r13=fffffa800700a010
r14=0000000000000001 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
atikmdag+0x90817:
fffff880`046ed817 8b4820          mov     ecx,dword ptr [rax+20h] ds:002b:00000000`00000020=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  dwm.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff880046ed817

STACK_TEXT:  
fffff880`078122d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x90817


FOLLOWUP_IP: 
atikmdag+90817
fffff880`046ed817 8b4820          mov     ecx,dword ptr [rax+20h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+90817

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4cef1f94

STACK_COMMAND:  .cxr 0xfffff88007811900 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_atikmdag+90817

BUCKET_ID:  X64_0x3B_atikmdag+90817

Followup: MachineOwner
---------

2: kd> lmtsmn
start             end                 module name
fffff880`00e82000 fffff880`00ed9000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02a00000 fffff880`02a8a000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04043000 fffff880`04059000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`060c4000 fffff880`060cc000   ALSysIO64 ALSysIO64.sys Sun Apr 19 15:41:04 2009 (49EB7E50)
fffff880`03e55000 fffff880`03e6a000   amdppm   amdppm.sys   Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`00e2a000 fffff880`00e35000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`0613d000 fffff880`06148000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00fe3000 fffff880`00fec000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00e00000 fffff880`00e2a000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`041af000 fffff880`041cf000   AtihdW76 AtihdW76.sys Wed Nov 17 07:02:04 2010 (4CE3C43C)
fffff880`0465d000 fffff880`04e6e000   atikmdag atikmdag.sys Thu Nov 25 21:46:44 2010 (4CEF1F94)
fffff880`03e6a000 fffff880`03eb6000   atikmpag atikmpag.sys Thu Nov 25 21:16:47 2010 (4CEF188F)
fffff880`015ee000 fffff880`015f6000   AtiPcie  AtiPcie.sys  Tue May 05 11:00:22 2009 (4A005486)
fffff880`02afa000 fffff880`02b01000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`03e1e000 fffff880`03e2f000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`05362000 fffff880`05380000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00600000 fffff960`00627000   cdd      cdd.dll      Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`02a96000 fffff880`02ac0000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00c83000 fffff880`00d43000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`011b8000 fffff880`011e8000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c25000 fffff880`00c83000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0129f000 fffff880`01312000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`03ed3000 fffff880`03ee3000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`05932000 fffff880`05940000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03e00000 fffff880`03e1e000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03fec000 fffff880`03ffb000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01200000 fffff880`01216000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`058a8000 fffff880`058ca000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`0594c000 fffff880`05955000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`05940000 fffff880`0594c000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`05955000 fffff880`05968000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`05926000 fffff880`05932000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`04e6e000 fffff880`04f62000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04f62000 fffff880`04fa8000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`0532c000 fffff880`05362000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`00fec000 fffff880`01000000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`00e35000 fffff880`00e81000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`01323000 fffff880`0132d000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`013b3000 fffff880`013ed000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0148b000 fffff880`014d5000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02a03000 fffff800`02a4c000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04fa8000 fffff880`04fcc000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`058ca000 fffff880`05926000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
fffff880`059c0000 fffff880`059d9000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`059d9000 fffff880`059e1080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`059b2000 fffff880`059c0000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`05264000 fffff880`0532c000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`015e5000 fffff880`015ee000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`0410e000 fffff880`0411d000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`01c2e000 fffff880`01c3c000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00baf000 fffff800`00bb9000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`04000000 fffff880`04043000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`01285000 fffff880`0129f000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`04656000 fffff880`0465b200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`04fcc000 fffff880`04fde000   L1C62x64 L1C62x64.sys Wed Apr 01 01:09:17 2009 (49D2F6FD)
fffff880`01d9c000 fffff880`01db3000   LEqdUsb  LEqdUsb.Sys  Tue Aug 24 13:21:23 2010 (4C73FF93)
fffff880`01c3c000 fffff880`01c44000   LHidEqd  LHidEqd.Sys  Tue Aug 24 13:21:26 2010 (4C73FF96)
fffff880`01d58000 fffff880`01d6d000   LHidFilt LHidFilt.Sys Tue Aug 24 13:21:36 2010 (4C73FFA0)
fffff880`01ddb000 fffff880`01df0000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`01d7a000 fffff880`01d8e000   LMouFilt LMouFilt.Sys Tue Aug 24 13:21:43 2010 (4C73FFA7)
fffff880`01c44000 fffff880`01c67000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`059a2000 fffff880`059b2000   LUsbFilt LUsbFilt.Sys Tue Aug 24 13:21:47 2010 (4C73FFAB)
fffff880`00c04000 fffff880`00c11000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`01d8e000 fffff880`01d9c000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`0411d000 fffff880`0412c000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`01d6d000 fffff880`01d7a000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00fc9000 fffff880`00fe3000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02ac0000 fffff880`02af1000   MpFilter MpFilter.sys Tue Sep 14 20:19:28 2010 (4C901110)
fffff880`0609f000 fffff880`060af000   MpNWMon  MpNWMon.sys  Tue Sep 14 20:19:30 2010 (4C901112)
fffff880`05380000 fffff880`05398000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`05398000 fffff880`053c5000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`05200000 fffff880`0524e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`053c5000 fffff880`053e8000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`02b5f000 fffff880`02b6a000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00ee2000 fffff880`00eec000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01227000 fffff880`01285000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03fe1000 fffff880`03fec000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`014dd000 fffff880`014ef000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`014f3000 fffff880`015e5000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0407d000 fffff880`04089000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`05853000 fffff880`05866000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`04089000 fffff880`040b8000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0419a000 fffff880`041af000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`03f29000 fffff880`03f38000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02ba6000 fffff880`02beb000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Thu Apr 08 22:43:59 2010 (4BBE946F)
fffff880`01c6f000 fffff880`01d4b000   netr28ux netr28ux.sys Wed Feb 25 21:49:17 2009 (49A6032D)
fffff880`060af000 fffff880`060c4000   NisDrvWFP NisDrvWFP.sys Tue Sep 14 20:20:25 2010 (4C901149)
fffff880`02b6a000 fffff880`02b7b000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03fd5000 fffff880`03fe1000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02a4c000 fffff800`03028000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01015000 fffff880`011b8000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`02af1000 fffff880`02afa000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`05800000 fffff880`05853000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`01dce000 fffff880`01ddb000   nx6000   nx6000.sys   Fri Jun 26 13:13:21 2009 (4A4501B1)
fffff880`03eed000 fffff880`03f13000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00f2c000 fffff880`00f41000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00eec000 fffff880`00f1f000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00fb2000 fffff880`00fb9000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00fb9000 fffff880`00fc9000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01312000 fffff880`01323000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`05ef7000 fffff880`05f9d000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`0586b000 fffff880`058a8000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c11000 fffff880`00c25000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`04059000 fffff880`0407d000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`040b8000 fffff880`040d3000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`040d3000 fffff880`040f4000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`040f4000 fffff880`0410e000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03f84000 fffff880`03fd5000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`02b44000 fffff880`02b4d000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02b4d000 fffff880`02b56000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02b56000 fffff880`02b5f000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01379000 fffff880`013b3000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`059e2000 fffff880`059fa000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05f9d000 fffff880`05fa8000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`03ec7000 fffff880`03ed3000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`03f38000 fffff880`03f55000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`03ee3000 fffff880`03eeb000   serscan  serscan.sys  Mon Jul 13 20:35:32 2009 (4A5BD2D4)
fffff880`014d5000 fffff880`014dd000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`06009000 fffff880`0609f000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`05e00000 fffff880`05e67000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`05fa8000 fffff880`05fd5000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`0412c000 fffff880`0412d480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01603000 fffff880`01800000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`05fd5000 fffff880`05fe7000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`02b99000 fffff880`02ba6000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`02b7b000 fffff880`02b99000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03f70000 fffff880`03f84000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`00540000 fffff960`0054a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`03e2f000 fffff880`03e55000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`0412e000 fffff880`04140000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05987000 fffff880`059a1c00   usbaudio usbaudio.sys Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`05968000 fffff880`05985000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`05985000 fffff880`05986f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`03eb6000 fffff880`03ec7000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04fe9000 fffff880`04ff6000   usbfilter usbfilter.sys Tue Dec 22 03:26:22 2009 (4B3082AE)
fffff880`04140000 fffff880`0419a000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04fde000 fffff880`04fe9000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04600000 fffff880`04656000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`01db3000 fffff880`01dce000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`01c00000 fffff880`01c2d200   usbvideo usbvideo.sys Wed Mar 03 23:40:57 2010 (4B8F39D9)
fffff880`00f1f000 fffff880`00f2c000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`02b01000 fffff880`02b0f000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`02b0f000 fffff880`02b34000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00f41000 fffff880`00f56000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00f56000 fffff880`00fb2000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`0132d000 fffff880`01379000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`01d4b000 fffff880`01d58000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`03f13000 fffff880`03f29000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`03f55000 fffff880`03f70000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`02b34000 fffff880`02b44000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00d43000 fffff880`00de7000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00de7000 fffff880`00df6000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02beb000 fffff880`02bf4000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000b0000 fffff960`003c0000   win32k   win32k.sys   Tue Oct 19 23:08:46 2010 (4CBE5D3E)
fffff880`04ff6000 fffff880`04fff000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00ed9000 fffff880`00ee2000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)

Unloaded modules:
fffff880`06148000 fffff880`061b9000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`060cc000 fffff880`0613d000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01216000 fffff880`01224000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`013ed000 fffff880`013f9000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`015f6000 fffff880`015ff000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`011e8000 fffff880`011fb000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
My System SpecsSystem Spec
12 Jan 2011   #3

Windows 7 Ultimate x64
 
 

Hello Benn683 and if you allow me CarlTR6, I would like to know if you're using Catalyst 10.12 drivers. If you are, try to completely remove them and install the 10.11 ones. There are epic episodes about BSOD's with Catalyst 10.12 blaming atikmdag.sys file which Carl mentioned.
My System SpecsSystem Spec
.


12 Jan 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by benn683 View Post
Hi all,

My computer has been rebooting itself sporadically, and when it comes back in to windows it reports that it suffered a BSOD. The facts are:

  • So far the BSOD/Reboots have ONLY occurred while the system was idle. This could just be chance, but each time the reboots have occurred I wasn't using the system.
  • The BSODs/reboots have been occurring roughly 1-2x a week, very infrequent
  • The BSODs/reboots have only been occurring since I installed my second 5770 to run an ATI crossfire setup
  • I have reinstalled the ATI drivers already, but the error has occurred since I did that.
Here is the dump from the BSOD when I reboot:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF880046ED817
BCP3: FFFFF88007811900
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1


Basic System specs
Windows 7 Home Premium
AMD Phenom II X4 3.2 GHZ (Phenom 955 BE)
2x Saphire Radeon 5770
Corsaird SSD boot drive
Seagate 7200 RPM internal HD
onboard sound
wireless lan/usb 2.0


Additional required information attached as well.

Thanks in advance for your assistance!

Benny

Hi Benny and welcome

These were caused by your video driver

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\122910-8343-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a61000 PsLoadedModuleList = 0xfffff800`02c9ee50
Debug session time: Wed Dec 29 21:26:02.521 2010 (GMT-5)
System Uptime: 0 days 1:37:35.912
Loading Kernel Symbols
...............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88005f27817, fffff8800a0a2900, 0}

Probably caused by : atikmdag.sys ( atikmdag+90817 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88005f27817, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800a0a2900, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
atikmdag+90817
fffff880`05f27817 8b4820          mov     ecx,dword ptr [rax+20h]

CONTEXT:  fffff8800a0a2900 -- (.cxr 0xfffff8800a0a2900)
rax=0000000000000000 rbx=fffffa8007fd7590 rcx=fffffa800a435900
rdx=0000000000000001 rsi=0000000000000015 rdi=fffffa8007eab010
rip=fffff88005f27817 rsp=fffff8800a0a32d0 rbp=fffffa800a435900
 r8=0000000000000015  r9=fffff880062e9970 r10=0000000000000000
r11=fffff8800a0a3420 r12=0000000000000000 r13=fffffa800a661760
r14=0000000000000001 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
atikmdag+0x90817:
fffff880`05f27817 8b4820          mov     ecx,dword ptr [rax+20h] ds:002b:00000000`00000020=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  dwm.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff88005f27817

STACK_TEXT:  
fffff880`0a0a32d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x90817


FOLLOWUP_IP: 
atikmdag+90817
fffff880`05f27817 8b4820          mov     ecx,dword ptr [rax+20h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+90817

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4cef1f94

STACK_COMMAND:  .cxr 0xfffff8800a0a2900 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_atikmdag+90817

BUCKET_ID:  X64_0x3B_atikmdag+90817

Followup: MachineOwner
---------
remove and re-install using these

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.
My System SpecsSystem Spec
14 Jan 2011   #5

Windows 7 Ultimate x64
 
 

Let us know if you get it sorted
My System SpecsSystem Spec
Reply

 Sporadic BSODs potentially ATI Xfire related




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