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Windows 7: system_service_exception after irql_not_less_or_equal fix

12 Jan 2011   #1
tepiscombo

Windows 7 Professional 64bit
 
 
UPDATE: system_service_exception after irql_not_less_or_equal fix

well i did fix the irql_not_less_or_equal BSOD using zigzag's solution by using a driver update program. when i opened it today after a few hours, i got a SYSTEM_SERVICE_EXCEPTION bsod. what's the problem now? please help. thanks in advance.

this was the irql_not_less_or_equal thread i made a few hours ago:
http://www.sevenforums.com/crashes-d...ml#post1179197

UPDATE:

after a long test of memtest (I did complete 14 PASSES without errors), I rebooted and GOT ANOTHER IRQL_NOT_LESS_OR_EQUAL AGAIN..and it repeated THREE TIMES. Two from a normal start up and one from a safe mode. I attached a new dump. please help


My System SpecsSystem Spec
.
12 Jan 2011   #2
TonyTiger2004

Windows 7 Ultimate x64
 
 

Hey Tepis, Welcome back.. Wish it where under better circumstances.

I have went through the recent Dump files and you still have a few drivers Out Of Date. And your Dump is referencing memory as well.

PxHlpa64.sys Mon Dec 10 17:49:01 2007 Refer to (pxHelp20.sys programs)

Or Disable Go to C:\Windows\System32\drivers and rename PxHlpa64.sys to PxHlpa64.BAK

This will break your CD/DVD program, but can easily be renamed after we've finished.

adfs.SYS Thu Jun 26 15:52:37 2008 (Adobe)
AsIO.sys Mon Dec 17 03:11:49 2007 Asus Probe Out of Date Remove or Update (ASUSTeK Computer Inc.-Support-)

After you have updated or removed the old.

Run Memtest86+ For 7 Passes, could take 6 to 8 hours
RAM - Test with Memtest86+

Post Back with Results

- Tony
My System SpecsSystem Spec
12 Jan 2011   #3
tepiscombo

Windows 7 Professional 64bit
 
 

how bout the adfs.sys? can i remove it or update only?
My System SpecsSystem Spec
.

12 Jan 2011   #4
TonyTiger2004

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by tepiscombo View Post
how bout the adfs.sys? can i remove it or update only?
Its a Adobe File System Driver, Would recommend updating it. But you can rename any old driver that way, And whatever they are associated with will no longer work.

- Tony
My System SpecsSystem Spec
13 Jan 2011   #5
tepiscombo

Windows 7 Professional 64bit
 
 

UPDATE:

after a long test of memtest (I did complete 14 PASSES without errors), I rebooted and GOT ANOTHER IRQL_NOT_LESS_OR_EQUAL AGAIN..and it repeated THREE TIMES. Two from a normal start up and one from a safe mode. I attached a new dump. please help
My System SpecsSystem Spec
13 Jan 2011   #6
TonyTiger2004

Windows 7 Ultimate x64
 
 

Apon Further Investigation. And checking your most recent dumps, the error of which its giving you. IRQL_NOT_LESS_OR_EQUAL = This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

amdxata.sys Tue May 19 12:56:59 2009 <~~ Culprit (Storage Filter Driver)
This is the only driver you have left on your system that is Out of the Range of July 13th 2009

So lets try and run An elevated command prompt By Going to start, typing in cmd right click on it and click run as administrator then type in

SFC.EXE /scanfile=c:\windows\system32\amdxata.sys

See if there is any issues with that file. Im unsure if there is an update. They're should be, the date on that file should be July 13th 2009 As well..

- Tony
My System SpecsSystem Spec
13 Jan 2011   #7
tepiscombo

Windows 7 Professional 64bit
 
 

i can do /scannow but can't do /scanfile it says "windows resource protection could not perform the requested operation"
My System SpecsSystem Spec
13 Jan 2011   #8
TonyTiger2004

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by tepiscombo View Post
i can do /scannow but can't do /scanfile it says "windows resource protection could not perform the requested operation"
Oh yeah we need to turn that off... So u can scan it. Go to Control Panel and click System Then in the left pane click system protection.
Then choose your C drive or OS drive. Click on Configure. Then Click the Turn off System Protection Bubble. After you scan we can turn it back on.

- Tony
My System SpecsSystem Spec
13 Jan 2011   #9
tepiscombo

Windows 7 Professional 64bit
 
 

can i just delete amdxata.sys? i saw one site that says that it's an amd file. i'm using intel
My System SpecsSystem Spec
13 Jan 2011   #10
tepiscombo

Windows 7 Professional 64bit
 
 

it's already turned off. still the same error
My System SpecsSystem Spec
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 system_service_exception after irql_not_less_or_equal fix




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