Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: 0x0000007f BSOD. Please help!

13 Jan 2011   #1

Windows 7 Professional 64 bit
 
 
0x0000007f BSOD. Please help!

Hey everyone. I need help. BAD.
My computer continues to get a 0x0000007f BSOD and then restarts. I have no idea what to do. I have asked multiple people online, who tell me that it is either my RAM, or it is my Zone Alarm security software. My RAM was "mismatched" at one point (where I had two 1 GB sticks and a 2 GB stick with different speeds), but I have since removed the 2 GB stick so it is only the original two 1 GB sticks currently installed. Changing the RAM sticks did not solve this issue. I have a hard time seeing how my Zone Alarm security software could be the cause when I've been using Zone Alarm for over a year, and only now it is BSODing on me. So I am very confused and need help.

I have attached the required info and minidumps for examination.
Please help. I am on the verge of simply calling Geek Squad (or some other tech)


My Windows 7 is:
- 64 bit
- Is the original OS on the system (excluding the release candidate that was installed before it).
- Full retail
- System and hardware are about a year and a half old.
- OS is almost a year old.


Here is some other info that could be useful:

Operating System
MS Windows 7 64-bit
CPU
Intel Core 2 Quad Q8400 @ 2.66GHz 37 C
Yorkfield 45nm Technology
RAM
2.0GB Dual-Channel DDR2 @ 399MHz (5-5-5-18)
Motherboard
FOXCONN G45M04 (SOCKET775 M/B)
Graphics
SMXL2370HD @ 1920x1080
(Illegal Vendor ID)
Hard Drives
1465GB Western Digital WDC WD1501FASS-00U0B0 ATA Device (IDE) 43 C
625GB Western Digital WDC WD6400AAKS-00A7B2 ATA Device (IDE) 40 C
Optical Drives
ATAPI iHOS104 ATA Device
HL-DT-ST BD-RE GGW-H20L ATA Device
Audio
High Definition Audio Device

Any help would be great. Thanks in advance!!!

My System SpecsSystem Spec
.

13 Jan 2011   #2

Windows 8.1 Pro x64
 
 

Your Zone Alarm software is the cause, it is very well known to cause the NETIO.sys BSOD

Use MSE instead

Remove any Zone Alarm software using the removal tool

Code:
BugCheck 7F, {8, 80050031, 406f8, fffff80002c82d28}

Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
My System SpecsSystem Spec
13 Jan 2011   #3

Windows 7 Professional 64 bit
 
 

Thank you for the help.
I have uninstalled it and the computer seems to be doing ok at the moment.

My question though, why is it that I've had Zone Alarm for over a year and only now it is crashing?

Also, is there a tutorial on how to maximize my windows firewall? Is it a good firewall? Should I just stick with the Windows Security Essentials, or invest in another security suite?

Thanks again for the help.
My System SpecsSystem Spec
.


13 Jan 2011   #4

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by powerfan View Post
Thank you for the help.
I have uninstalled it and the computer seems to be doing ok at the moment.

My question though, why is it that I've had Zone Alarm for over a year and only now it is crashing?

Also, is there a tutorial on how to maximize my windows firewall? Is it a good firewall? Should I just stick with the Windows Security Essentials, or invest in another security suite?

Thanks again for the help.
Zone Alarm has been doing badly recently, their firewall drivers are unstable and buggy. If you really want to reinstall it, contact the technical support for an updated version of their software.

As for a firewall the default one is good but you may try a combination of MSE and Comodo Firewall (both free)
Firewall Software Download | Free Computer Protection
My System SpecsSystem Spec
Reply

 0x0000007f BSOD. Please help!





Thread Tools



Similar help and support threads for2: 0x0000007f BSOD. Please help!
Thread Forum
BSOD error 0x0000007f BSOD Help and Support
Random BSOD 0x0000007F BSOD Help and Support
BSOD 0x0000007f BSOD Help and Support
bsod 0x0000007f.... BSOD Help and Support
BSOD 0x0000007f Help BSOD Help and Support
BSOD; STOP: 0x0000007F -- HELP?? BSOD Help and Support
BSOD 0x0000007f BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:35 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33