Unexpected shut down please help me

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  1. Posts : 69
    32
       #1

    Unexpected shut down please help me


    1 . i have ran malware anti virus found nothing
    2. i have re-formatted pc

    what is happening is on random ,

    i start the pc and when say i got to open the internet to start surfing it (sometimes) shuts down to a blue screen '
    i seen a code
    OXC000000f
    if these means anything

    also if its in standy by the mouse wont move or nothing,
    well happens when i try to re-open the screen ..

    please help thanks mandy
    Last edited by ohsocute69; 13 Jan 2011 at 03:58.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Hi,

    Can you please fill out your system specs of your PC?

    Golden
      My Computer


  3. Posts : 69
    32
    Thread Starter
       #3

    Golden said:
    Hi,

    Can you please fill out your system specs of your PC?

    Golden
    i hope this is what you are after
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    OK. Is this a laptop?

    What make and model computer is it?
      My Computer


  5. Posts : 69
    32
    Thread Starter
       #5

    Golden said:
    OK. Is this a laptop?
    no its a desktop
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    OK. Is this an OEM Windows 7 (was Windows pre-installed with the desktop)?
      My Computer


  7. Posts : 69
    32
    Thread Starter
       #7

    Golden said:
    OK. Is this an OEM Windows 7 (was Windows pre-installed with the desktop)?
    it was originally vista
    i upgraded sometime back to win7 original copy with key

    i havent had any issues previously and i have re-formatted a few times since installing without any of these problems

    i dont think its has anything to do with re-formatting as this was happening a few days before i just did the last one which was yesterday and the problem still remains
      My Computer


  8. Posts : 11,840
    64-bit Windows 8.1 Pro
       #8
      My Computer


  9. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #9

    OK. I think the best thing is to perform a Starup System Repair.

    Please follow this tutorial which will guide you through the procedure:

    Startup Repair

    Please post back if you have any problems.

    Regards,
    Golden

    EDIT : I just saw Tews suggestion - you should follow that too, since if the repair doesn't solve this, then the BSOD information can help diagnose the issues further.
      My Computer


  10. Posts : 69
    32
    Thread Starter
       #10

    sorry that other guys posted first so i had already put this up then seen ur message i will follow that next if required ,
      My Computer


 
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