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Windows 7: When tension changes,BSOD may occur?!

13 Jan 2011   #1

W7 ULTIMATE 64b
 
 
When tension changes,BSOD may occur?!

Ok,hello,for the past few weeks after receiving my new RAM from the reseller (thats due to the fact that I had like 800 problems with OCZ and so they decided to RMA it and then they made me pay the difference (which was,50 dollars,a bargain) between them and the G.SKILL ram) I have been experiencing some crazy stuff,and you will know why I call it crazy.

When I brought the computer from Tecnohards (the reseller,which is also a technician,a pretty good damn technician) it had some minor quirks,which were quickly fixed by TH (will refer to Tecnohards as TH from now on)....so,after bringing the computer with those quirks fixed,I decided to install a fresh copy of Windows 7 due to the fact that Google Chrome and Firefox were always "The program has found a problem and had to close blah blah blah",and OCCT NOR P95 COULD DO MORE THAN 10 MINUTES (OCCT Failed at start....) then...sh*t hit the fan=

It started to randomly BSOD out of nowhere,watching videos,surfing the web,idle,except when playing games (until now,there hasnt been a BSOD which ocurred while playing games,so that's makes me a little bit happy),BUT,STRANGELY,OCCT AND P95 STARTED WORKING LIKE A GEM (REMEMBER?,DIDNT WORK BEFORE REFORMATING,WORKED AFTER FORMATING),and all those BSOD had always the same messages (which today still haunt my dreams)=

MEMORY_MANAGEMENT
IRQL_NOT_LESS_THAN_EQUAL
PAGE_FAULT_IN_NON_PAGED_AREA


The first time I ran the verifier.exe and it found it was a bad driver from one program by GIGABYTE (The thing that allows you to OC via software).So,I removed that driver and things went ok.....until it started BSOD'ing again,same messages,and verifier.exe could find anything,so I sent it again to TH explaining all the stuff that was happening.

I got it back one week later,because they tested everything on it,P95,OCCT,FURMARK,even hit it with a hammer (nah,joke,but seriously,it passed all the tests,twice!) and they said I missed changing some more complicated RAM timing in the BIOS and I touched some stuff I shouldt have touched in the BIOS that MIGHT HAD CAUSED the BSOD's,BUT,THEY NEVER REPORTED A SINGLE BSOD IN THE DAMN TEST-WEEK!
So,after receiving the computer back,I thought it was going to function properly (altough,they connected my old SAMSUNG full'o'stuff back again, but dont worry,I formated and cleaned all the trash on it,I thought they removed it when they installed the WD BLACK but it wasnt the case.) buuuuut,I got the same BSOD again....and so I called TH and I was left with the only explanation possible up to date:

"Tension variation is f**** with up the computer"

Only explanation,due to the fact that:

-MEMORY WAS TESTED BY ME AND TH WITH MEMTEST (me by 12 hours),OCCT AND P95,so it worked perfectly.
-IF MOBO WAS DAMAGED,THEN PC WOULDT EVEN START (Which is not the case)
-CPU FUNCTIONED PERFECTLY (OCCT,P95,ALL PASSED)
-GPU FUNCTIONED PERFECTLY DUE TO IT BEING TESTED BY TH AND ME WITH FURMARK AND CCC STRESS TEST (all passed!)
-HDs (Both Samsung and WD) WERE TESTED BY ME AND TH AND ALL FUNCTIONED PERFECTLY

So,it is possible that the tension (being in an area where energy service is faulty) makes the computer BSOD in my house while the guys at TH (Which is located in Capital Federal,the argentine capital,I am in the "suburbs" around that city,more specifically,bella vista) had it running perfectly for an entire week?.

AN OBSERVATION:THINGS SEEM TO MOSTLY GO BAD WHEN I MAKE A COLD BOOT,THEREFORE,MY COUNTER-EXPLANATION TO THE TENSION THING IS THAT THE GUYS AT TH HAD IT RUNNING ONE ENTIRE WEEK WITHOUT SHUTTING IT DOWN (Dont know if they did that way) AND SO IT WOULD NEVER BSOD (Sometimes It BSOD's after Windows 7 loading screen,others not,so,the TH guys were lucky right off the bat)

By saying mostly I refer to the fact that BSOD occurs more on the Windows 7 loading screen than after it,the frequency would be AFTER COLD BOOT/COLD BOOT=
1/10

Sadly,Im right now in Mendoza,far far away from BS AS so I cant provide any useful info.I will be back to house in monday late,and from there on,I will be able to answer back questions with more technical stuff.

Sorry for wall of text,hope you can help me,this is driving me mad.




My System SpecsSystem Spec
.

13 Jan 2011   #2

Windows 7 x64
 
 




Welcome to SF.

1. Download and run CPU-Z
2. Make screenshots of these tabs:

a) memory
b) spd for each of the slots

Attach the screenshots with your next post here.
My System SpecsSystem Spec
13 Jan 2011   #3

W7 ULTIMATE 64b
 
 

Quote   Quote: Originally Posted by cybercore View Post



Welcome to SF.

1. Download and run CPU-Z
2. Make screenshots of these tabs:

a) memory
b) spd for each of the slots

Attach the screenshots with your next post here.
Ehhh...sorry,problem is I cant screenshot anything on my computer right now,because I live in BS AS and right now im in Mendoza,its like saying "im from NY but im in LA right now"...Monday late is when I will be able to attach screenshots....that is if no one broke into my now-empty house and stole the machine or destroyed it....

if I well remember SPD was the same stuff on both slots....but,thing is,why do you want to know the Memory and SPD tabs of CPUZ?
My System SpecsSystem Spec
.


14 Jan 2011   #4

Windows 7 x64
 
 

Quote:
if I well remember SPD was the same stuff on both slots....but,thing is,why do you want to know the Memory and SPD tabs of CPUZ?
You know this and I don't. I would like to verify cuz just recently one guy was surprised at tons of daily bsods and guess what it was? --> 3 stick of different brands, 2 of which were ddr400, 1 ddr333, and yet another 1 was ddr200. So memtest showed 0 errors. Driver updates wouldn't help either.


Now this is not necessarily your case, most likely not, but yet attach the screenshots and also if possible give web link to your RAM and one to your motherboard.
My System SpecsSystem Spec
14 Jan 2011   #5

W7 ULTIMATE 64b
 
 

Ok,But I know memory is the same in both slots because I opened the case once to check everything was in place and nothing was loose,plus the memory sticks came in the same blister (one of those special 2gbx2).
I would like to add that before,with the OCZ ram,this didnt happen.The reason why we had to change them was that when I RMA'ed the first batch of them (the ones I originally adquired with the other components) one of them was faulty,and so TH changed it for another.
And the problem with this batch (one old stick,one new stick) was that the new stick was imcompatible with the MOBO (making weird stuff,like making the Catalyst driver to crash) and the old one was,well,so old that instead of giving out what the sticker said,it gave out less (1066mhz instead of 1333mhz,and the model was another).And so we had to change it for the G.SKILL,and this is were my original post starts :P
As you can see,we have been having trouble with this since we bought the entire system,hope this is the last step to make it work 0 problems.Being fifteen years old and having to fight with this and my father (he has to work with it,and he cant do it if the machine BSOD's in the middle of a 250 written report....) is a little bit complicated

Ok=

G.SKILL-Products
GIGABYTE - Motherboard - Socket 1156 - GA-H55-USB3 (rev. 2.0)

I know you'll notice that my MOBO is not nowhere to be found in the RAM list,but if you look on the RAM COMPATIBILITY tab in the MOBO webpage,you'll find that the F3-10666CL8D-4GBRM is supported.THanks for help.
My System SpecsSystem Spec
14 Jan 2011   #6

Windows 7 Ultimate x64 Full Retail SP1
 
 

You mentioned what sounded like you suspected power issues. Is your system plugged into a UPS? Was it plugged into a UPS while it ran flawlessly at TH?
My System SpecsSystem Spec
15 Jan 2011   #7

Windows 7 x64
 
 

Thank you for the links, I will use them. But give me this info too:

1. Download and run CPU-Z
2. Make screenshots of these tabs --> MEMORY and SPD:

a) memory
b) spd for each of the slots
My System SpecsSystem Spec
15 Jan 2011   #8

W7 ULTIMATE 64b
 
 

@badkarma
If by UPS you mean those things that stabilize the tension or power current or how you call it,then no,its not connected to a UPS.

The guys at TH told me at first when I bought the things with the PSU the following thing=
"Dont connect this to an UPS,it can damage you PSU badly.Your PSU has already an integrated UPS".

Altough,it is connected to a "special shoe" (you know,shoe,those things with multiple sockets,here it is called "zapatilla",this shoe is directly attached to the wall) which was installed by an electrician with orders from my mother (I've always told my mom to never do things related to the computer without consulting me).I dont know if that zapatilla can or has anything to do with the BSOD.

GEEZ,NOW THAT I REMEMBER....the first time I brought the machine with the new ram and plugged it into the zapatilla with the power cord it came in the PSU box,it wouldnt even turn on!.Then,I changed the power cord for another I had (much shorter than the one it came with the PSU) and there it started!.Spent a few hours with that cord,turned off the computer,changed the cord again for the larger one,and,strangely,it started working with that one!

Strange computer isnt it?

@cybercore

I will be able to you give you full info on the computer monday late.

Omg,thank you people for lending me a hand.
Also,I will post my mini dumps ASAP when I get home on monday
My System SpecsSystem Spec
15 Jan 2011   #9

Windows 7 x64
 
 

G.SKILL-Products

DDR 1333Mhz
Timings 8-8-8-24
Voltage 1.5v

-> It should be enough to set DRAM "Auto".


Qualified chipsets: GA-H55M-UD2H, I take it yours is very similar and therefore should be qualified as well.

GIGABYTE - Motherboard - Socket 1156 - GA-H55-USB3 (rev. 2.0)

Support for DDR3 1666+/1333/1066/800 MHz memory modules
4 x 1.5V DDR3 DIMM sockets
My System SpecsSystem Spec
15 Jan 2011   #10

Windows 7 Ultimate x64 Full Retail SP1
 
 

UPS = uninteruptable power source. It is a power conditioner (voltage changes don't affect what's delivered to your computer) and a battery back up. tension = voltage or current. What's a PSU?
My System SpecsSystem Spec
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 When tension changes,BSOD may occur?!




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