hello everyone! sorry for my bad english, i hope you still able to understand my explanation.
my laptop crashed about a week ago when i was browsing using google chrome. my laptop suddenly freeze, everything become not responding, blue screen appeared for a second then i restart using the power button.
after restart my laptop show this message:
internal hard disk drive not found
To resolve this issue, try to reseat the drive.
No bootable devices--strike F1 to retry boot, F2 for setup utility
Press F5 to run onboard diagnostics.
i still able to use my laptop though it run very slow. few days after the first bsod, the crash frequency increase and it happened at random. even when i just let it on without doing anything (idle, on battery). i download and update all the updates for windows, perform disk check, clean and defrag the disk but no work.
so yesterday i sent it to dell service center, they delivered back it today and says everything been fixed. when i start my laptop i realized they just reinstall the os to Windows 7 ultimate, replacing my original Windows 7 professional. they also dont install the hardware drivers
properly. And the problem still there and the same.
my laptop specs:
Dell inspiron 1420
windows 7 ultimate x32
intel core 2 duo T5750 2.00 GHz
2gb DDR2 RAM
attached dmp and system health report file. please help me