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Windows 7: blue screen crash at start up [urgent help please]

15 Jan 2011   #1

Windows 7 Home Premium 64bit
 
 
blue screen crash at start up [urgent help please]

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057


BCCode: a
BCP1: 0000000003E8000E
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002AA6591
OS Version: 6_1_7600
Service Pack: 0_0
Ptoduct: 768_1

Files that help describe the problem:
C:\Windows\Minidump\011511-23212-01.dmp
C:\Users\Jordan\AppData\Local\Temp\WER-58937-9.sysdata.xml


I keep getting a bluescreen every time i start up my netbook, after i log into my user account, so cannot do anything at all on my netbook, it is very frustrating.

It was happening every now and then when carrying out ordinary tasks so i tried restoring to factory settings and now I am getting a blue screen on every log in.

Any help would be brilliant, I am a relative novice when it comes to computer terms etc. so I would appreciate simple step by step help if that is possible, thanks.

My System SpecsSystem Spec
.

15 Jan 2011   #2

Windows 8.1 Pro x64
 
 

Boot into safe mode with networking then see the link below

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
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 blue screen crash at start up [urgent help please]




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