dxgmm1.sys BSOD?


  1. Posts : 2
    Windows 7 64
       #1

    dxgmm1.sys BSOD?


    So I have been getting BSOD with the same exact message since january 1.

    dxgmm1.sys

    PAGE FAULT IN NON-PAGED AREA

    I'm attaching the dump files.

    The laptop is brand new, I just got it for christmas. It has had windows 7 on it since we bought it.

    I get this BSOD when I play World of Warcraft. It doesn't happen right away, but ranges from 30 minutes in to an hour or two in.

    Thank you!
      My Computer


  2. Posts : 2
    Windows 7 64
    Thread Starter
       #2

    So I ran Whocrashed and discovered something.

    The dxgmm1.sys error happens sometimes, but most of my crashes had to do with ntoskrnl.exe.

    Here are the logs:


    On Sun 1/16/2011 1:37:27 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\011511-32370-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
    Bugcheck code: 0x50 (0xFFFFF9A00B36F320, 0x0, 0xFFFFF880059ACCEE, 0x5)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that invalid system memory has been referenced.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    On Sun 1/16/2011 1:37:27 AM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: dxgmms1.sys (dxgmms1!VidMmInterface+0xF42E)
    Bugcheck code: 0x50 (0xFFFFF9A00B36F320, 0x0, 0xFFFFF880059ACCEE, 0x5)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    file path: C:\Windows\system32\drivers\dxgmms1.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: DirectX Graphics MMS
    Bug check description: This indicates that invalid system memory has been referenced.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
      My Computer


  3. Posts : 507
    Windows 7 Ultimate x64 SP1
       #3

    Hello,
    First reinstall your Graphic driver.
    Use driversweeper to remove your current Graphic driver.
    Guru3D - Driver Sweeper
    AMD.com | Support & Downloads

    I would recommend you to install just the VGA driver without CCC.

    Beside that I'm suspecting your VGA card is overheating since you said that the problem start in 30 minutes into an hour or two while gaming.
    Video Card - Stress Test with Furmark


    Code:
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`02c17000 PsLoadedModuleList = 0xfffff800`02e54e50
    Debug session time: Thu Jan 13 01:15:17.334 2011 (GMT-8)
    System Uptime: 0 days 4:12:55.536
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..........................................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff9a0108b5340, 0, fffff880055becee, 5}
    
    
    Could not read faulting driver name
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+22 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fffff9a0108b5340, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff880055becee, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000005, (reserved)
    
    Debugging Details:
    ------------------
    
    
    Could not read faulting driver name
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ebf0e0
     fffff9a0108b5340 
    
    FAULTING_IP: 
    dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+22
    fffff880`055becee 488b18          mov     rbx,qword ptr [rax]
    
    MM_INTERNAL_CODE:  5
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x50
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    TRAP_FRAME:  fffff880039e6750 -- (.trap 0xfffff880039e6750)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff9a0108b5340 rbx=0000000000000000 rcx=fffffa800a455000
    rdx=fffffa8009907e30 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff880055becee rsp=fffff880039e68e0 rbp=fffffa80099edb98
     r8=fffffa8005b1c301  r9=0000000000000000 r10=0000000000000000
    r11=0000000000000166 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0x22:
    fffff880`055becee 488b18          mov     rbx,qword ptr [rax] ds:cb60:fffff9a0`108b5340=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002d068c1 to fffff80002c87740
    
    STACK_TEXT:  
    fffff880`039e65e8 fffff800`02d068c1 : 00000000`00000050 fffff9a0`108b5340 00000000`00000000 fffff880`039e6750 : nt!KeBugCheckEx
    fffff880`039e65f0 fffff800`02c8582e : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x40e8b
    fffff880`039e6750 fffff880`055becee : 00000000`ffffd94a 00000000`00000000 fffffa80`0a218000 fffffa80`0a218b20 : nt!KiPageFault+0x16e
    fffff880`039e68e0 fffff880`055bbed3 : 00000000`00000000 fffffa80`0add8930 00000000`00000040 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0x22
    fffff880`039e6910 fffff880`055d665d : 00000000`00000000 fffff8a0`0abc02a0 fffffa80`00000000 fffffa80`05b1c3c0 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0x43f
    fffff880`039e6ae0 fffff880`055d6398 : fffff880`009ee040 fffff880`055d5d00 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241
    fffff880`039e6cd0 fffff880`055d5e96 : 00000000`00000000 fffffa80`05ff16b0 00000000`00000080 fffffa80`0a38f410 : dxgmms1!VidSchiSubmitQueueCommand+0x50
    fffff880`039e6d00 fffff800`02f2bc06 : 00000000`01b3847e fffffa80`0a38cb60 fffffa80`05508740 fffffa80`0a38cb60 : dxgmms1!VidSchiWorkerThread+0xd6
    fffff880`039e6d40 fffff800`02c65c26 : fffff880`009e9180 fffffa80`0a38cb60 fffff880`009f40c0 fffff880`0164b810 : nt!PspSystemThreadStartup+0x5a
    fffff880`039e6d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+22
    fffff880`055becee 488b18          mov     rbx,qword ptr [rax]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+22
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: dxgmms1
    
    IMAGE_NAME:  dxgmms1.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ccf7c90
    
    FAILURE_BUCKET_ID:  X64_0x50_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+22
    
    BUCKET_ID:  X64_0x50_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+22
    
    Followup: MachineOwner
    ---------
      My Computer


 

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