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Windows 7: any suggestion about my laptop error?


16 Jan 2011   #1

window 7 Home Premium 64 bit
 
 
any suggestion about my laptop error?

my friend jus bring back the reformat laptop,

she opens the laptop and start up the window 7, then when she press any key of the keyboard, the laptop straight away shut down!!! what problem izzit? She tried many times already, but still the same result, any idea of the encounter problem? izzit the error occur during the reformat process or wat?

My System SpecsSystem Spec
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16 Jan 2011   #2

Windows 8.1 Pro x64
 
 

Tt is possible that your system is infected
Run a scan of Malwarebytes in safe mode with networking
My System SpecsSystem Spec
16 Jan 2011   #3

window 7 Home Premium 64 bit
 
 

but my friend's laptop is just reformat, is it possible the system is infected?
My System SpecsSystem Spec
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16 Jan 2011   #4

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by owentong View Post
but my friend's laptop is just reformat, is it possible the system is infected?
Go to the device manager and look for devices with a yellow triangle(if any), these devices should have their driver updated
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 any suggestion about my laptop error?




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