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Windows 7: BlueScreen

16 Jan 2011   #1

Windows 7 64bit


Well every now and then I keep getting the BlueScreen, and says something like ''Dumping Physical Memeory to Disk', and then restarts the computer.

Once i restart i get a messeage from windows saying ''Windows has recovered from an unexpected shutdown''. Heres what it says under View Problem Details:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 2057

Additional information about the problem:
BCCode: 70860002
BCP1: 0000000000000003
BCP2: 0000000000000002
BCP3: 0000000000000018
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:

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Any ideas why this keeps on happening and how to solve it?

My System SpecsSystem Spec
16 Jan 2011   #2

Windows 10 Pro X64

Go here Crashes and Debugging and follow directions in the first post on how to locate and upload the crash dump file for someone to look at it for you.
My System SpecsSystem Spec
16 Jan 2011   #3

Windows 7 Ultimate 32 bit

Hi envy. Rich gave you the right advice. Make sure your computer is set fo mini dumps, not memory dumps. Read the last part of the first post in this tutorial and it will show you how to do this:

Then read this thread, follow the instructions and post back. We will be glad to help you.
My System SpecsSystem Spec

17 Jan 2011   #4

Windows 7 64bit

ok thanks guys, ill give it a go
My System SpecsSystem Spec


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