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Help, Please! Bluescreen error
Hi,
I started receiving a bluescreen error a couple of months ago as it only happened a few times I ignore it. It is now becoming more frequent and I don't know what to do. Any help is greatly appreciated!!!
I am running Windows 7 Professional 32 bit for about 6 months now. The computer is a Compaq Presario I bought in 2008, it originally came with Windows Vista. After a "friend" installed a bad version of Windows 7 home on it, I had to upgrade to Windows 7 Professional.
I am adding the zip files of the BSOD Dump & System File Collection app and the System Health Report.
Also I don't know if this is helpful but this is what came up when I restarted the computer and Windows searched for a solution...
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 00000030
BCP2: 00000002
BCP3: 00000000
BCP4: 92A538A5
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\011711-27112-01.dmp
C:\Users\rachel\AppData\Local\Temp\WER-56175-0.sysdata.xml
Thanks!!