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Windows 7: Computer freezes on hibernate and crashes when waking.

17 Jan 2011   #1
TechWizard86

Windows 7 Ultimate Service Pack 1 RC 1 64 bit
 
 
Computer freezes on hibernate and crashes when waking.

I'm stuck on this one. Everytime I try to hibernate or even shutdown my computer it gets to the blank screen and then just hangs. I'm forced to shutdown by the power button which I don't like to do. When I put my computer to sleep and wake it I get the Blue Screen of Death and it says "SYSTEM_SERVICE_EXCEPTION". I've tried disabling and re enabling hibernation to no avail. I'm wondering if my video drivers could be the culprit. Please assist. I'm running an eMachines E525 laptop with Windows 7 Ultimate 64 bit.


My System SpecsSystem Spec
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17 Jan 2011   #2
Johnathan Lyman

Windows 7 Ultimate 64-bit
 
 

Post your goods so we can take a look at what's causing the problem.

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
20 Jan 2011   #3
TechWizard86

Windows 7 Ultimate Service Pack 1 RC 1 64 bit
 
 

Yes of course. But that means I'll have to invoke the BSOD. I'll edit this post when I have done so.

(Update)

Putting my computer to sleep/standby or hibernate causes the screen to go blank and that's it. The hard disk responds for a while and then everything hangs. Nothing but force rebooting does anything. I can't even get the BSOD to invoke anymore so forget the BSOD part as it no longer has any relevance because I can't even get my comp to sleep. I use hibernate for convenience and sleep for the same purpose. I dislike force rebooting. I suspect my display drivers are the culprit. The Intel Mobile Chipset 4 Family. I have my system specs on my profile below.
My System SpecsSystem Spec
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25 Jan 2011   #4
TechWizard86

Windows 7 Ultimate Service Pack 1 RC 1 64 bit
 
 

(mods lock and delete this thread I have a new one made so this can go)
My System SpecsSystem Spec
Reply

 Computer freezes on hibernate and crashes when waking.




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