Computer freezes on hibernate and crashes when waking.


  1. TechWizard86
    Posts : 20
    Windows 7 Ultimate Service Pack 1 RC 1 64 bit
       New #1

    Computer freezes on hibernate and crashes when waking.


    I'm stuck on this one. Everytime I try to hibernate or even shutdown my computer it gets to the blank screen and then just hangs. I'm forced to shutdown by the power button which I don't like to do. When I put my computer to sleep and wake it I get the Blue Screen of Death and it says "SYSTEM_SERVICE_EXCEPTION". I've tried disabling and re enabling hibernation to no avail. I'm wondering if my video drivers could be the culprit. Please assist. I'm running an eMachines E525 laptop with Windows 7 Ultimate 64 bit.
      My Computer
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  3. Johnathan Lyman
    Posts : 966
    Windows 7 Ultimate 64-bit
       New #2

    Post your goods so we can take a look at what's causing the problem.

    https://www.sevenforums.com/crashes-d...tructions.html
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  4. TechWizard86
    Posts : 20
    Windows 7 Ultimate Service Pack 1 RC 1 64 bit
    Thread Starter
       New #3

    Yes of course. But that means I'll have to invoke the BSOD. I'll edit this post when I have done so.

    (Update)

    Putting my computer to sleep/standby or hibernate causes the screen to go blank and that's it. The hard disk responds for a while and then everything hangs. Nothing but force rebooting does anything. I can't even get the BSOD to invoke anymore so forget the BSOD part as it no longer has any relevance because I can't even get my comp to sleep. I use hibernate for convenience and sleep for the same purpose. I dislike force rebooting. I suspect my display drivers are the culprit. The Intel Mobile Chipset 4 Family. I have my system specs on my profile below.
    Last edited by TechWizard86; 21 Jan 2011 at 23:38.
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  6. TechWizard86
    Posts : 20
    Windows 7 Ultimate Service Pack 1 RC 1 64 bit
    Thread Starter
       New #4

    (mods lock and delete this thread I have a new one made so this can go)
      My Computer
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