[Win7 BSOD] ntoskrnl.exe+70740

mperrone · 17 Jan 2011

Hello all,

Girlfreind's computer runs into BSOD's quite a bit; the frequency is irregular but, after running Blue Screen Veiwer I found that the driver it points to as the problem is ntoskrnl.exe+70740.

A quick look around in device manager shows that most drivers are up to date in terms of the hardware, minus the CD/DVD rom drive that has a driver that is from 2006 that Windows deems up to date. Probably not it. Computer runs pretty clean; checking with Process Explorer most things are Windows operations, with McAfee VSE (virus scan enterprise) as protection and Zonealarm as a firewall.

Regarding the computer itself:

Windows7 Home Premium, 64-bit full retail.
Dell Inspiron 1545 laptop
Dual-Core 4300 @ 2.10 Ghz, no overclocking
Laptop is about a year old, and the OS hasn't been reinstalled.

I'm running jcgriff's utility now, and will post the dumps when I get them.

Thanks in advance,
-MP

Jonathan_King · 17 Jan 2011

Hi there,

Just attach the entire jcgriff2 report; it will include all dumps on the system automatically.

mperrone · 17 Jan 2011

Dumps attached.

Some interesting notes from the user.

BSOD's ususally occur at user's home when other computers are acsessing the wireless network. Alone, rarely happens. Wireless is standard WEP encrypted. IPv6 is turned off, which is curious.
Other locations yeild less, if any, BSODs. The wireless networks at these locations are also WEP, and other machines are acsessing the wireless for prolonged amounts of time.
Problem has occired since the summer (BSV shows 6/1 as the first crash).

Let me know if you have any questions or concerns.

-MP

Jonathan_King · 17 Jan 2011

Good, good.

It appears you are victim to a bug in Windows. Install this hotfix: Stop error message when you run an application that transfers data by using the UDP protocol in Windows Server 2008 R2 or in Windows 7: "STOP 0x0000007F"

That should do the trick. If not, post back with a new report, and we'll be sure to get it resolved.

...Summary of the dumps:

Code:


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Jan 17 15:08:07.780 2011 (UTC - 5:00)
System Uptime: 0 days 0:07:20.777
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
SystemProductName = Inspiron 1545                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Jan 12 16:07:57.259 2011 (UTC - 5:00)
System Uptime: 0 days 0:05:55.241
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
SystemProductName = Inspiron 1545                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Jan 12 16:01:39.704 2011 (UTC - 5:00)
System Uptime: 0 days 0:05:19.686
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
SystemProductName = Inspiron 1545                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Jan 12 15:55:57.577 2011 (UTC - 5:00)
System Uptime: 0 days 0:11:53.574
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
SystemProductName = Inspiron 1545                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Jan 12 15:43:39.718 2011 (UTC - 5:00)
System Uptime: 0 days 12:26:12.715
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
SystemProductName = Inspiron 1545                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

mperrone · 17 Jan 2011

Installed the fix, I'll let you know if there are any other issues.

Thanks,
-MP