window auto restart while listening to music


  1. Posts : 3
    window 7 home premium 64bit
       #1

    window auto restart while listening to music


    My window will auto restart after sometime when i listening and after restart i got this message:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF88004A9B817
    BCP3: FFFFF88007F35900
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\011811-17784-01.dmp
    C:\Users\user\AppData\Local\Temp\WER-38563-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    Any help plz???
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    https://www.sevenforums.com/crashes-d...tructions.html

    Bugcheck 3B is usually caused by the GPU drivers, update it
      My Computer


  3. Posts : 3
    window 7 home premium 64bit
    Thread Starter
       #3

    sry im not very good at computer stuff, would u mind explain wats the GBU driver and how to update it??
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    yoong90 said:
    sry im not very good at computer stuff, would u mind explain wats the GBU driver and how to update it??
    The GPU driver is your graphics card driver
    What graphic card do you use?
      My Computer


  5. Posts : 3
    window 7 home premium 64bit
    Thread Starter
       #5

    i already updated it just now but my window appear another error message from my trend micro antivirus saying that the previous update got some flaws which causes the window to auto restart. So now im using another anti virus and so far my window still working properly.

    Thank you so much for the replies. =)
      My Computer


 

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