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Windows 7: BSOD ruining my games...

18 Jan 2011   #1

Windows 7 Home Premium 64bit
 
 
BSOD ruining my games...

Hiya, i am having a nightmare with this, its always giving me a BSOD when playing any games that require some effort (Football Manger 2011 is fine, Napoloeon Total War is unplayable! So is Medieval 2!) and it always seems to point to nvlddmkm.sys.

Ive trawled the nternet trying to find help but to no avail. I'm at my wits end, this PC is only 9 months old too and hardly anything i want to play runs for long before a Blue Screen. please help! I have cake...?

If it helps my OS is Windows 7 Home Premium 64bit. It was installed by manufacturer. The PC (Acer Aspire M7811) is around 9 Months old, this problem has been pretty constant mind.

If you need more info just ask.

many thanks

PS I have already solved 1 BSOD a while back due to 'Rapport' crashing windows so its not that any longer


My System SpecsSystem Spec
.

18 Jan 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by baldrick1984 View Post
Hiya, i am having a nightmare with this, its always giving me a BSOD when playing any games that require some effort (Football Manger 2011 is fine, Napoloeon Total War is unplayable! So is Medieval 2!) and it always seems to point to nvlddmkm.sys.

Ive trawled the nternet trying to find help but to no avail. I'm at my wits end, this PC is only 9 months old too and hardly anything i want to play runs for long before a Blue Screen. please help! I have cake...?

If it helps my OS is Windows 7 Home Premium 64bit. It was installed by manufacturer. The PC (Acer Aspire M7811) is around 9 Months old, this problem has been pretty constant mind.

If you need more info just ask.

many thanks

PS I have already solved 1 BSOD a while back due to 'Rapport' crashing windows so its not that any longer

These are all virtually the same your video driver/card reset.

use these to completely remove and then re-install.

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.


also these drivers are really old and need to be updated

Code:
netr7364.sys    9/23/2007 22:08:50    0x46f72a42    fffff880`05ecc000    fffff880`05f61000        0x00095000                    
NTIDrvr.sys    3/24/2009 22:09:39    0x49c9a073    fffff880`0423e000    fffff880`04246000        0x00008000                    
iaStorV.sys    4/8/2009 11:57:17    0x49dcd76d    fffff880`010c0000    fffff880`011de000        0x0011e000                    
Mpfp.sys    4/9/2009 13:22:13    0x49de3cd5    fffff880`0105e000    fffff880`0109b000        0x0003d000                    
UBHelper.sys    4/27/2009 3:48:19    0x49f57153    fffff880`053f5000    fffff880`053fd000        0x00008000                    
spldr.sys    5/11/2009 11:56:27    0x4a0858bb    fffff880`0188b000    fffff880`01893000        0x00008000                    
amdxata.sys    5/19/2009 12:56:59    0x4a12f2eb    fffff880`01360000    fffff880`0136b000        0x0000b000                    
mwlPSDFilter.sys    6/2/2009 5:07:30    0x4a24f9e2    fffff880`02c3d000    fffff880`02c46000        0x00009000                    
mwlPSDNServ.sys    6/2/2009 5:07:39    0x4a24f9eb    fffff880`04070000    fffff880`04078000        0x00008000                    
mwlPSDVDisk.sys    6/2/2009 5:15:29    0x4a24fbc1    fffff880`0405d000    fffff880`04070000        0x00013000
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\122910-20607-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`03218000 PsLoadedModuleList = 0xfffff800`03455e50
Debug session time: Wed Dec 29 11:38:06.133 2010 (GMT-5)
System Uptime: 0 days 1:45:29.694
Loading Kernel Symbols
...............................................................
................................................................
...........................................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8005d9e180, fffff88005175028, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+75a028 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8005d9e180, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88005175028, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------


OVERLAPPED_MODULE: Address regions for 'IDSvia64' and 'IDSvia64.sys' overlap

FAULTING_IP: 
nvlddmkm+75a028
fffff880`05175028 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`05caeb88 fffff880`0589def8 : 00000000`00000116 fffffa80`05d9e180 fffff880`05175028 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`05caeb90 fffff880`05871867 : fffff880`05175028 fffffa80`0940b000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`05caebd0 fffff880`0589dd07 : fffffa80`ffffd87b ffffffff`fffe7960 fffffa80`05d9e180 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`05caec80 fffff880`0596cec1 : fffffa80`0be70d50 00000000`00000080 00000000`00000000 fffffa80`09407010 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`05caed00 fffff800`0352cc06 : 00000000`0363b774 fffffa80`09401210 fffffa80`054eb040 fffffa80`09401210 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`05caed40 fffff800`03266c26 : fffff880`009ef180 fffffa80`09401210 fffff880`009f9fc0 fffff880`01661534 : nt!PspSystemThreadStartup+0x5a
fffff880`05caed80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+75a028
fffff880`05175028 4883ec28        sub     rsp,28h

SYMBOL_NAME:  nvlddmkm+75a028

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4cb9dd0e

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------
My System SpecsSystem Spec
19 Jan 2011   #3

Windows 7 Home Premium 64bit
 
 

Hiya, many thanks for your reply. I did as you said and cleaned off old drivers and installed new NVIDIA ones and the problem seemed fixed, everything worked fine until i had 2 more BSOD, one when i was browsing a web page (came up with jraid.sys as the culprit) and just now, with nvlddmkm.sys again.

Some of the drivers that are old i have updated as suggested but some are programs i have uninstalled a while back. is there any reason why after a fresh install of drivers after using driver sweeper that it would work for a bit then BSOD again?

I'm stuck.
My System SpecsSystem Spec
.


19 Jan 2011   #4

Windows 8.1 Pro x64
 
 

jraid.sys is the Jmicron Raid driver
Update it Driver
My System SpecsSystem Spec
19 Jan 2011   #5

Windows 7 Home Premium 64bit
 
 

Hiya, thanks for the quick reply, i have just been to the site but i can't find the driver download, the 'download' link just goes to a directory.

Any idea why nvlddmkm.sys has reared its ugly head again?
My System SpecsSystem Spec
19 Jan 2011   #6

windows 7 ultimate
 
 

Hi Baldrick1984. Here's a direct download link:
JMicron Raid Driver
My System SpecsSystem Spec
Reply

 BSOD ruining my games...




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