Windows 7: Continuing BSODs

walterono · 19 Jan 2011

I have a weird problem here. I'm getting repeated BSODs for no apparent reason. As I make regular disk images of my boot partition, I'm able to revert my machine to a known good condition. Once so reverted, there are no BSODs for a while until I make--apparently--ANY kind of change to the system. For example, if I

install a new program
upgrade an existing program
make minor changes to the registry

after a while the BSODs are back again. I can induce a BSOD by having the computer reboot and get to the login screen and then do nothing. The computer will then repeatedly bluescreen, boot to the login screen, bluescreen again, etc.

I attach a dump produced by Driver Verifier.

Golden · 19 Jan 2011

Hi Walter,

The BSOD helpers will probably request further information, which you can get by following this tutorial:

http://www.sevenforums.com/crashes-d...tructions.html

Good luck,
Golden

walterono · 19 Jan 2011

Thanks--I now attach the relevant information.

Jonathan_King · 19 Jan 2011

Hello,

Try installing this hotfix: Stop error message when you run an application that transfers data by using the UDP protocol in Windows Server 2008 R2 or in Windows 7: "STOP 0x0000007F"

If that doesn't help, run driver verifer: Driver Verifier - Enable and Disable

...Summary of the dumps:

Code:


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Dec 13 06:52:46.715 2010 (UTC - 5:00)
System Uptime: 0 days 0:01:59.494
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
SystemProductName = MS-7366
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Sep 30 20:56:00.532 2010 (UTC - 5:00)
System Uptime: 0 days 2:01:59.972
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
SystemProductName = MS-7366
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Sep  7 13:24:16.944 2010 (UTC - 5:00)
System Uptime: 0 days 0:49:20.723
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
SystemProductName = MS-7366
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

walterono · 19 Jan 2011

Hi Jonathan
Can a mere Brit from Bristol, UK, thank you there in Rednecksville (no kidding?) for putting me on to this hotfix, the installation of which has (fingers crossed, touch wood) saved my computing life? I was trying to get used to the near certainty I was going to have bluescreens for the rest of my life. I still think in a part of my mind that this is just a feint on the part of fate, and it's waiting until I've convinced myself the bluescreen days are over to throw me another, but that is hopefully a story that isn't going to happen. Thanks again and may you go on to save many more lives.

Jonathan_King · 20 Jan 2011

LOL.

Thanks for the report, I hope the BSODs stop for good.

There is a bug in Windows 7 that caused that; hopefully it will be fixed in Service Pack 1, but until then, we just have to use the hotfix.

walterono · 21 Jan 2011

I spoke too early. In fact the BSODs stopped for about 24 hours, and then were back again, with the interesting difference that, with the hotfix installed, the machine actually stalled on the bluescreen and had to be manually restarted.

Your information that this was a bug in Windows 7, however, saved me from the reinstallation of the OS I was contemplating, which would only have served, at the cost of hours of effort on my part, to have reintroduced the situation I was hoping to escape from.

Instead, I headed over to Softpedia and downloaded a copy of SP1, the installation of which was not as exciting as promised - my computer did not restart many times, only once - but, fingers crossed, they do seem to have nailed the bug. Everything is rock steady.

Excuse me while I go and lie down. Have a nice day.

Jonathan_King · 21 Jan 2011

Good luck with that, I've been waiting for the official Microsoft release.

If the BSODs persist after that, run driver verifier: Driver Verifier - Enable and Disable

Windows 7: Continuing BSODs

Continuing BSODs problems?