BSOD , assistance needed

manolz · 20 Jan 2011

hello, im experiancing bsod crashes lately, i've updated my video drivers to the latest catalyst 10.12

012011-21886-01.rar (26.6 KB)

thanks.

Jonathan_King · 20 Jan 2011

Hi,

Run hard drive diagnostics; I recommend SeaTools.

Install this updated Realtek driver: Realtek

Run driver verifier: Driver Verifier - Enable and Disable

After verifier has caused some BSODs, upload a full system report: https://www.sevenforums.com/crashes-d...tructions.html

...Summary of the dumps:

Code:


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Jan 19 08:24:30.735 2011 (UTC - 5:00)
System Uptime: 0 days 0:56:24.078
Probably caused by : Ntfs.sys ( Ntfs!memmove+250 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  SearchIndexer.
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!memmove+250
SystemProductName = GA-890GPA-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

manolz · 20 Jan 2011

Ok,

ran a SMART test on all HD's and PASSED.

Ran driver verifier / enabled settings : all BSODS occured before startup; got into safe mode and disabled verifier settings.

Attachment 133350

thanks

Jonathan_King · 20 Jan 2011

What USB devices are attached?

...Summary of the dumps:

Code:


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Jan 20 21:10:15.200 2011 (UTC - 5:00)
System Uptime: 0 days 0:00:13.558
*** WARNING: Unable to verify timestamp for usbfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for usbfilter.sys
Probably caused by : usbfilter.sys ( usbfilter+41aa )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xD5
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD5_VRF_usbfilter+41aa
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Jan 19 08:24:30.735 2011 (UTC - 5:00)
System Uptime: 0 days 0:56:24.078
Probably caused by : Ntfs.sys ( Ntfs!memmove+250 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  SearchIndexer.
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!memmove+250
SystemProductName = GA-890GPA-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

manolz · 20 Jan 2011

BCD3000 sound card, DELL Keyboard, Logitech Mouse.

Jonathan_King · 21 Jan 2011

Try removing the sound card for the time being; also, run the "Short DST" and Long DST" SeaTools tests.

manolz · 21 Jan 2011

Hey again , I ran both short and long dst tests and passed, im not experiancing any bsod as yet. Sgould I run driver verifier again and unplug sound card and report back if bsod? Ty

Jonathan_King · 21 Jan 2011

Sure, that would be a good idea. :)

manolz · 22 Jan 2011

Heres the latest BSOD crash report, I disconnected my sound-card and it still crashed.

thanks

Jonathan_King · 22 Jan 2011

Run a few hardware tests:

Prime95 (all 3 tests): https://www.sevenforums.com/tutorials...t-prime95.html

Memtest86 (run overnight): RAM - Test with Memtest86+