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Windows 7: Windows 7 x64 BSOD while streaming movies to my TV.


20 Jan 2011   #1

Windows 7 Ultimate
 
 
Windows 7 x64 BSOD while streaming movies to my TV.

I have machine running windows 7 x64. I just did a fresh install to see if this would resolve my issue while streaming movies to my tv but it still freezes up and usually reboots the computer.

It's a retail Ultimate copy of Windows 7. The computer hardware is about 16 months old. If you need any other info please let me know.

Thanks


My System SpecsSystem Spec
.

20 Jan 2011   #2

Windows 8.1 Pro x64
 
 

No dump files are present in the attachment
Try to update your graphic drivers

- Uninstall the Nvidia drivers
- Reboot in safe mode with networking
- Use driver sweeper to remove leftover Nvidia display driver files Guru3D - Driver Sweeper
- Reboot into safe mode with networking
- Install the latest drivers NVIDIA DRIVERS 266.58 WHQL
- Reboot into normal mode
My System SpecsSystem Spec
20 Jan 2011   #3

Windows 7 Ultimate
 
 

Here is minidump that was created after crash. Those nvidia drivers are current now. See anything else that might be wrong or causing this?
My System SpecsSystem Spec
.


20 Jan 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by fr0st42 View Post
Here is minidump that was created after crash. Those nvidia drivers are current now. See anything else that might be wrong or causing this?
A couple of glaring problems

1-asacpi.sys (2005) a huge cause of BSOD's.


ASACPI.sys Sun Mar 27 22:30:36 2005
Quote:
The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
2-ESET remove and replace with Microsoft security essentials

http://download.eset.com/special/ESETUninstaller.exe

http://www.microsoft.com/security_essentials/

3-This one DMP doesnt give us much info but points to an OS file called nwifi.sys. While I dont believe that is the cause you should run a system file check to verify and repair your OS files.

SFC /SCANNOW Command - System File Checker

4-Old drivers at least update these
Code:
lmimirr.sys    4/10/2007 17:32:45    0x461c108d    fffff880`09288000    fffff880`0928f000        0x00007000                    
WN111x.sys    10/28/2007 22:22:31    0x472551f7    fffff880`01e98000    fffff880`01eeb200        0x00053200                    
RaInfo.sys    1/4/2008 13:57:14    0x477e818a    fffff880`09281000    fffff880`09288000        0x00007000                    
jswpslwfx.sys    5/15/2008 5:28:50    0x482c1062    fffff880`02d44000    fffff880`02d51000        0x0000d000                    
LMIRfsDriver.sys    7/14/2008 11:26:56    0x487b7e50    fffff880`0928f000    fffff880`092a2000        0x00013000
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads


Ken J

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\012011-36831-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (3 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`0284b000 PsLoadedModuleList = 0xfffff800`02a88e50
Debug session time: Thu Jan 20 11:16:01.096 2011 (GMT-5)
System Uptime: 0 days 13:29:55.844
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
...........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff88002f89820, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\WN111x.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for WN111x.sys
*** ERROR: Module load completed but symbols could not be loaded for WN111x.sys
Probably caused by : nwifi.sys ( nwifi!WPP_SF_dll+3ab )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88002f89820, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
+5d6a952f02a7d83c
fffff880`02f89820 38a7f80280f8    cmp     byte ptr [rdi-77FFD08h],ah

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002af30e0
 0000000000000000 

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  System

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff88002f8a738 -- (.exr 0xfffff88002f8a738)
ExceptionAddress: fffff880014f5fb4 (ndis!NdisFReturnNetBufferLists+0x0000000000000034)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME:  fffff88002f8a7e0 -- (.trap 0xfffff88002f8a7e0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=6675624e02610000 rbx=0000000000000000 rcx=fffffa80058561a0
rdx=fffffa8006fe3030 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880014f5fb4 rsp=fffff88002f8a970 rbp=fffffa80057fa020
 r8=0000000000000000  r9=fffffa8006fe3030 r10=fffffa80057f74a0
r11=fffffa8006fecf70 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
ndis!NdisFReturnNetBufferLists+0x34:
fffff880`014f5fb4 48898820010000  mov     qword ptr [rax+120h],rcx ds:6675624e`02610120=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff8000294dbdb to fffff800028bb740

STACK_TEXT:  
fffff880`02f89768 fffff800`0294dbdb : 00000000`0000001e ffffffff`c0000005 fffff880`02f89820 00000000`00000000 : nt!KeBugCheckEx
fffff880`02f89770 fffff800`0290cd30 : fffffa80`06594480 fffff880`014c6a47 fffffa80`05ae7f70 fffffa80`04ed8050 : nt!KipFatalFilter+0x1b
fffff880`02f897b0 fffff800`028e9d1c : 00000000`00000000 fffffa80`065945b0 00000000`00000000 fffffa80`053961a0 : nt! ?? ::FNODOBFM::`string'+0x95d
fffff880`02f897f0 fffff800`028e140d : fffff800`02a07bc4 fffff880`02f8b230 00000000`00000000 fffff800`0284b000 : nt!_C_specific_handler+0x8c
fffff880`02f89860 fffff800`028e8a90 : fffff800`02a07bc4 fffff880`02f898d8 fffff880`02f8a738 fffff800`0284b000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`02f89890 fffff800`028f59ef : fffff880`02f8a738 fffff880`02f89fa0 fffff880`00000000 fffffa80`00000005 : nt!RtlDispatchException+0x410
fffff880`02f89f70 fffff800`028bad82 : fffff880`02f8a738 fffffa80`04ac5030 fffff880`02f8a7e0 00000000`00000000 : nt!KiDispatchException+0x16f
fffff880`02f8a600 fffff800`028b968a : 00000000`00000018 fffff880`02f8a960 fffffa80`06ee0006 fffff880`02f8a970 : nt!KiExceptionDispatch+0xc2
fffff880`02f8a7e0 fffff880`014f5fb4 : 00000000`00000000 fffffa80`06f9f380 00000000`00000001 00000000`00000002 : nt!KiGeneralProtectionFault+0x10a
fffff880`02f8a970 fffff880`01f5b5bb : fffffa80`04ac5030 00000000`00000012 fffffa80`06390010 fffffa80`06fecf80 : ndis!NdisFReturnNetBufferLists+0x34
fffff880`02f8a9a0 fffff880`01f5d643 : fffffa80`04ac5030 fffffa80`04ac5030 fffffa80`063f3af0 00000000`00000000 : nwifi!WPP_SF_dll+0x3ab
fffff880`02f8a9e0 fffff880`0154d484 : fffffa80`058561a0 00000000`00000000 00000000`00000001 fffffa80`06456080 : nwifi!MP6ReturnNBL+0x4b
fffff880`02f8aa10 fffff880`0158317b : fffffa80`05603010 fffffa80`058561a0 00000000`00000001 00000000`9a130002 : ndis!ndisReturnNetBufferListsInternal+0x94
fffff880`02f8aa50 fffff880`01675795 : 00000000`00000000 00000000`00000001 00000000`00000000 fffffa80`04842ac0 : ndis!NdisReturnNetBufferLists+0x3b
fffff880`02f8aa90 fffff880`01402173 : 00000000`00000000 00000000`00000001 00000000`00000001 fffff800`028c7de0 : tcpip!FlpReturnNetBufferListChain+0x95
fffff880`02f8aae0 fffff880`0167487f : fffffa80`04ac5030 fffffa80`04880001 fffff880`01766128 fffffa80`04842a90 : NETIO!NetioDereferenceNetBufferListChain+0xf3
fffff880`02f8ab60 fffff880`0167c44c : fffffa80`05a9a400 00000000`00000000 00000000`00000000 fffff880`0165f700 : tcpip!TcpFlushDelay+0x13f
fffff880`02f8ac40 fffff880`0165e6c7 : fffffa80`04880d1a fffffa80`0485ffc5 fffffa80`04850d1a 00000000`00000000 : tcpip!TcpPreValidatedReceive+0x20c
fffff880`02f8acf0 fffff880`0165e799 : fffff880`02f8ae70 fffff880`0176c9a0 fffff880`02f8ae80 fffff880`01ebf309 : tcpip!IppDeliverListToProtocol+0x97
fffff880`02f8adb0 fffff880`0165ec90 : fffffa80`04880000 fffffa80`068ced00 00000000`00000011 fffff880`02f8ae70 : tcpip!IppProcessDeliverList+0x59
fffff880`02f8ae20 fffff880`0165db21 : 00000000`00000000 fffffa80`04880000 fffff880`0176c9a0 00000000`05603001 : tcpip!IppReceiveHeaderBatch+0x231
fffff880`02f8af00 fffff880`0165c592 : fffffa80`055ee230 00000000`00000000 fffffa80`05603001 00000000`00000001 : tcpip!IpFlcReceivePackets+0x651
fffff880`02f8b100 fffff880`01675e5a : fffffa80`05603010 fffff880`02f8b230 fffffa80`05603010 00000000`00000000 : tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x2b2
fffff880`02f8b1e0 fffff800`028cae5a : fffffa80`04ac5030 fffff880`02f86000 00000000`00004800 00000000`00000000 : tcpip!FlReceiveNetBufferListChainCalloutRoutine+0xda
fffff880`02f8b230 fffff880`01675882 : fffff880`01675d80 fffff880`02f8b340 fffffa80`04ed8102 00000000`00000000 : nt!KeExpandKernelStackAndCalloutEx+0xda
fffff880`02f8b310 fffff880`015830eb : fffffa80`05602010 00000000`00000000 fffffa80`058561a0 fffffa80`058561a0 : tcpip!FlReceiveNetBufferListChain+0xb2
fffff880`02f8b380 fffff880`0154cfc6 : ffffffff`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!ndisMIndicateNetBufferListsToOpen+0xdb
fffff880`02f8b3f0 fffff880`014cfa24 : fffffa80`058561a0 00000000`00000002 00000000`00000001 fffffa80`04ac5030 : ndis!ndisMDispatchReceiveNetBufferLists+0x1d6
fffff880`02f8b870 fffff880`014cf9e9 : 00000000`00000000 00000000`00000000 fffffa80`057fa020 00000000`00000001 : ndis!ndisMTopReceiveNetBufferLists+0x24
fffff880`02f8b8b0 fffff880`014cf980 : fffff880`01f935c0 fffffa80`06390010 fffffa80`057fa020 00000000`00000001 : ndis!ndisFilterIndicateReceiveNetBufferLists+0x29
fffff880`02f8b8f0 fffff880`01f5c7ee : fffffa80`06390010 00000000`00000000 fffffa80`04ac5030 fffff880`01f935c0 : ndis!NdisFIndicateReceiveNetBufferLists+0x50
fffff880`02f8b930 fffff880`014e72b7 : fffffa80`058561a0 fffffa80`06fe3030 00000000`00000001 fffff880`03616e64 : nwifi!Pt6Receive+0x296
fffff880`02f8b990 fffff880`01e99a0f : fffffa80`05abdad0 fffffa80`05858000 00000000`00000001 fffffa80`055dc3d0 : ndis! ?? ::FNODOBFM::`string'+0xccef
fffff880`02f8b9e0 fffffa80`05abdad0 : fffffa80`05858000 00000000`00000001 fffffa80`055dc3d0 00000000`00000001 : WN111x+0x1a0f
fffff880`02f8b9e8 fffffa80`05858000 : 00000000`00000001 fffffa80`055dc3d0 00000000`00000001 fffff880`01eb5ebc : 0xfffffa80`05abdad0
fffff880`02f8b9f0 00000000`00000001 : fffffa80`055dc3d0 00000000`00000001 fffff880`01eb5ebc 00000000`00300180 : 0xfffffa80`05858000
fffff880`02f8b9f8 fffffa80`055dc3d0 : 00000000`00000001 fffff880`01eb5ebc 00000000`00300180 00000985`00000000 : 0x1
fffff880`02f8ba00 00000000`00000001 : fffff880`01eb5ebc 00000000`00300180 00000985`00000000 ffffffb7`05960001 : 0xfffffa80`055dc3d0
fffff880`02f8ba08 fffff880`01eb5ebc : 00000000`00300180 00000985`00000000 ffffffb7`05960001 00000000`fa69dc82 : 0x1
fffff880`02f8ba10 00000000`00300180 : 00000985`00000000 ffffffb7`05960001 00000000`fa69dc82 00000000`00000000 : WN111x+0x1debc
fffff880`02f8ba18 00000985`00000000 : ffffffb7`05960001 00000000`fa69dc82 00000000`00000000 00000000`00000000 : 0x300180
fffff880`02f8ba20 ffffffb7`05960001 : 00000000`fa69dc82 00000000`00000000 00000000`00000000 fffffa80`0589c000 : 0x985`00000000
fffff880`02f8ba28 00000000`fa69dc82 : 00000000`00000000 00000000`00000000 fffffa80`0589c000 00000000`00000040 : 0xffffffb7`05960001
fffff880`02f8ba30 00000000`00000000 : 00000000`00000000 fffffa80`0589c000 00000000`00000040 fffffa80`059622d8 : 0xfa69dc82


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nwifi!WPP_SF_dll+3ab
fffff880`01f5b5bb eb69            jmp     nwifi!WPP_SF_dll+0x416 (fffff880`01f5b626)

SYMBOL_STACK_INDEX:  a

SYMBOL_NAME:  nwifi!WPP_SF_dll+3ab

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nwifi

IMAGE_NAME:  nwifi.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bcc3b

FAILURE_BUCKET_ID:  X64_0x1E_nwifi!WPP_SF_dll+3ab

BUCKET_ID:  X64_0x1E_nwifi!WPP_SF_dll+3ab

Followup: MachineOwner
---------
My System SpecsSystem Spec
21 Jan 2011   #5

Windows 7 Ultimate
 
 

Thank you for your help. I did what you said and Ill give it a test run now.
My System SpecsSystem Spec
Reply

 Windows 7 x64 BSOD while streaming movies to my TV.




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