Windows 7: BSOD when playing a DVD

dan090389 · 21 Jan 2011

Hi

I have recently installed Windows 7, all seems to be running OK.

But when I try and play a DVD, once the disc starts to spin, I get the blue screen of death and the PC reboots - all loads back up fine.

Not sure what is causing the problem. I have tried playing with Media Center and PowerDVD 10 - both of which result in the same happening.

Any help would be appreciated.

Thanks.

fimble · 21 Jan 2011

Hi dan090389

Please See:

Windows 7 - Blue Screen of Death (BSOD) Posting Instructions.

Also:

To ensure minidumps are enabled:

Go to Start and type in sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (64 or256 kB) in the dropdown box.
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.

dan090389 · 23 Jan 2011

Hi thanks for the reply

Please see attached, ignore the no anti virus bit, have only just installed Windows and am getting around to it

Thanks in advance

ttran · 24 Jan 2011

Hi dan090389
There is no minidump file in the one you just posted. Please make sure that you run the dumps collecting tool as administrator option.
Or you can double check to make sure you have set up the system correctly to collect dmps file:

Quote:

Windows 7:
Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.

Regard

Tuan

dan090389 · 24 Jan 2011

Hi I have run the report again and double checked that the mini dumps are enabled, which they are.

Thanks for your help so far!

ttran · 24 Jan 2011

Hi dan090389 and thanks for waiting

All the dmps are the same and blame the same thing, which suggest that this can just be a driver or software in general problem
Here are few out of date drivers that you gotta update ASAP

Code:

8a010000 8a0f2000   ialmdd5  ialmdd5.DLL  Thu Nov 03 17:49:54 2005 (436AA222)
94360000 943945e0   ialmdev5 ialmdev5.DLL Thu Nov 03 17:42:22 2005 (436AA05E)
94310000 94332000   ialmdnt5 ialmdnt5.dll Thu Nov 03 17:42:33 2005 (436AA069)
8de20000 8df6a7e0   ialmnt5  ialmnt5.sys  Thu Nov 03 17:50:57 2005 (436AA261)
94350000 9435e000   ialmrnt5 ialmrnt5.dll Thu Nov 03 17:42:39 2005 (436AA06F)

I'm pretty sure this thing is freaking up your system, please update it right away
it is The process Intel Graphics Miniport Driver or Controller Hub for Intel Graphics Driver or ialm belongs to the software Intel Graphics Accelerator Drivers for Windows NT(R) or ialm by Intel Corporation (Laptop, Notebook, Desktop, Server and Embedded Processor Technology - Intel).

Code:

RtkHDAud RtkHDAud.sys Fri Apr 15 04:05:39 2005 (425F91F3)

The process Realtek(r) High Definition Audio Function Driver belongs to the software Realtek(r) High Definition Audio Function Driver (HRTF data Copyright 1994 by MIT Media Lab) by Realtek Semiconductor Corp (Realtek).
Please update that, I doubt it is the cause contributor too

Another old driver:

Code:

e100b325 e100b325.sys Fri Nov 16 12:53:32 2007 (473DE72C)

Intel PRO/100 Adapter NDIS 5.1 driver
[code]

Your directX seem old too, please update it if you can
How old is your system?

BUGCHECK SUMMARY:

Code:

BugCheck 1000007F, {8, 801dc000, 0, 0}

Unable to load image ialmdd5.DLL, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ialmdd5.DLL
*** ERROR: Module load completed but symbols could not be loaded for ialmdd5.DLL
Probably caused by : ialmnt5.sys ( ialmnt5+36ce7 )

Followup: MachineOwner
---------

Regard,

Tuan

Windows 7: BSOD when playing a DVD

BSOD when playing a DVD problems?