Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD when playing a DVD

21 Jan 2011   #1
dan090389

Windows 7 Ultimate x32
 
 
BSOD when playing a DVD

Hi

I have recently installed Windows 7, all seems to be running OK.

But when I try and play a DVD, once the disc starts to spin, I get the blue screen of death and the PC reboots - all loads back up fine.

Not sure what is causing the problem. I have tried playing with Media Center and PowerDVD 10 - both of which result in the same happening.

Any help would be appreciated.

Thanks.


My System SpecsSystem Spec
.
21 Jan 2011   #2
fimble

windows 7 ultimate
 
 

Hi dan090389

Please See:
Windows 7 - Blue Screen of Death (BSOD) Posting Instructions.
Also:

To ensure minidumps are enabled:

Go to Start and type in sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (64 or256 kB) in the dropdown box.
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
23 Jan 2011   #3
dan090389

Windows 7 Ultimate x32
 
 

Hi thanks for the reply

Please see attached, ignore the no anti virus bit, have only just installed Windows and am getting around to it

Thanks in advance
My System SpecsSystem Spec
.

24 Jan 2011   #4
ttran

Microsoft Window 7 Professional 32 bit
 
 

Hi dan090389
There is no minidump file in the one you just posted. Please make sure that you run the dumps collecting tool as administrator option.
Or you can double check to make sure you have set up the system correctly to collect dmps file:
Quote:
Windows 7:
Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.



Regard

Tuan
My System SpecsSystem Spec
24 Jan 2011   #5
dan090389

Windows 7 Ultimate x32
 
 

Hi I have run the report again and double checked that the mini dumps are enabled, which they are.

Thanks for your help so far!
My System SpecsSystem Spec
24 Jan 2011   #6
ttran

Microsoft Window 7 Professional 32 bit
 
 

Hi dan090389 and thanks for waiting

All the dmps are the same and blame the same thing, which suggest that this can just be a driver or software in general problem
Here are few out of date drivers that you gotta update ASAP
Code:
8a010000 8a0f2000   ialmdd5  ialmdd5.DLL  Thu Nov 03 17:49:54 2005 (436AA222)
94360000 943945e0   ialmdev5 ialmdev5.DLL Thu Nov 03 17:42:22 2005 (436AA05E)
94310000 94332000   ialmdnt5 ialmdnt5.dll Thu Nov 03 17:42:33 2005 (436AA069)
8de20000 8df6a7e0   ialmnt5  ialmnt5.sys  Thu Nov 03 17:50:57 2005 (436AA261)
94350000 9435e000   ialmrnt5 ialmrnt5.dll Thu Nov 03 17:42:39 2005 (436AA06F)
I'm pretty sure this thing is freaking up your system, please update it right away
it is The process Intel Graphics Miniport Driver or Controller Hub for Intel Graphics Driver or ialm belongs to the software Intel Graphics Accelerator Drivers for Windows NT(R) or ialm by Intel Corporation (Laptop, Notebook, Desktop, Server and Embedded Processor Technology - Intel).

Code:
RtkHDAud RtkHDAud.sys Fri Apr 15 04:05:39 2005 (425F91F3)
The process Realtek(r) High Definition Audio Function Driver belongs to the software Realtek(r) High Definition Audio Function Driver (HRTF data Copyright 1994 by MIT Media Lab) by Realtek Semiconductor Corp (Realtek).
Please update that, I doubt it is the cause contributor too

Another old driver:
Code:
e100b325 e100b325.sys Fri Nov 16 12:53:32 2007 (473DE72C)
Intel PRO/100 Adapter NDIS 5.1 driver
[code]

Your directX seem old too, please update it if you can
How old is your system?

BUGCHECK SUMMARY:
Code:
BugCheck 1000007F, {8, 801dc000, 0, 0}

Unable to load image ialmdd5.DLL, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ialmdd5.DLL
*** ERROR: Module load completed but symbols could not be loaded for ialmdd5.DLL
Probably caused by : ialmnt5.sys ( ialmnt5+36ce7 )

Followup: MachineOwner
---------
Regard,

Tuan
My System SpecsSystem Spec
Reply

 BSOD when playing a DVD




Thread Tools




Similar help and support threads
Thread Forum
BSOD playing some games/recently playing FIFA World
The title speaks for itself, i have dump files listed below, and i would really like to fix this problem. Thank you in advance.
BSOD Help and Support
BSOD playing too long, watching a video and playing a game or gmod
I get BSOD whenever I am on my computer for 6 hours or over, watching a video and playing a game, or while playing gmod in general. My comp specs are on my profile as best as I could get. My computer runs 68C 26% fanspeed when not playing any games and gets as hot as 86C when playing games. and my...
BSOD Help and Support
BSOD randomly/ when playing LoL and playing a video on youtube
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.2 Locale ID: 13321 Additional information about the problem: BCCode: a BCP1: FFFFFFFF BCP2: 00000002 BCP3: 00000000
BSOD Help and Support
BSOD Whilst playing Browsing and Playing game's
Hi I'm new to this forum and was wondering if i could get some help or advice on what the problem might be the PC is only 3 months old and has had four recent blue screen errors over the time i have been using it and i was wondering if this is a hardware or system failure that i may need to...
BSOD Help and Support
BSOD on a daily basis, mostly when playing playing Heroes of Newerth.
Hello A few weeks ago I mounted a new hard drive that had data recovered from a damaged one. And since then I've been getting blue screens almost everyday. Prior to that the machine was working fine. I did not notice a specific time for it to happen, but generally when I am playing "Heroes of...
BSOD Help and Support
BSOD randomly after playing games or playing movies )
Hi Guys, I have issues with my desktop. I randomly get the bsod (kernel data inpage error). I thought it started after I installes the new ATI drivers. So I tried older drivers but without any result. After that I thought it was an issues with Win 7 64bit. So I installed 32bit. But still I get...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:52.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App