Frequent BSOD

terripawl · 22 Jan 2011

I am getting several BSOD crashes weekly. Sometimes it happens consistently in the same day for about 1/2 hour to 1 hour. As directed, I have attached the necessary information.

I am running Windows 7 Premium Home -
64 bit OS
Vista was the original OEM
This is an update to Vista (I bought my laptop in Sept 2009, and HP was providing free upgrades to Windows 7 when it was available. Received the upgrade in Dec 2009)
Age of hardware - Built sometime in 2009 (I purchased new in Sept)
OS has been reinstalled twice

I appreciate any help you can give.

terripawl · 29 Jan 2011

Can anyone help me? I have since trying to do a restore, but it keeps saying it failed. HP is not being helpful because it is out of warranty.

terripawl · 01 Feb 2011

Please, can someone help me? Hewlett Packard is not helping as my computer is out of warranty. I had to buy a netbook just to get my work and school stuff done.

I really appreciate the help.

fimble · 01 Feb 2011

Hi terripawl and Welcome.

STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,

Your dump file blames various Windows System files and they are highly unlikely to be the cause.
Old and incompatible drives can and do cause issues with Windows 7.

As a Priority:

Avast has been known to be the cause of BSOD's on some Win 7 systems.
Uninstall Avast using the Avast ASW Clear Tool until your issue is resolved. Download Microsoft Security Essentials as its replacement. Make sure Windows firewall is enabled!

Your latest dump file uploaded is blamed on your graphics card driver. I suggest you reload them as below.
Catalyst v11.1.
Driver Sweeper.
Boot to Safe Mode
Uninstall current Catalyst set up.
Run Driver Sweeper to clean up any left overs.
Install your new Catalyst set up.
Reboot to Normal Mode.

Bugcheck Analysis

Code:

Loading Dump File [D:\DOWNLOADS\DUMPS\terripawl\012211-30981-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e13000 PsLoadedModuleList = 0xfffff800`03050e50
Debug session time: Sat Jan 22 23:52:50.582 2011 (UTC + 0:00)
System Uptime: 0 days 0:02:06.861
Loading Kernel Symbols
...............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
....
Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff880040680c7, fffff880057db9e8, fffff880057db250}

Probably caused by : atikmdag.sys ( atikmdag+37f0c7 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff880040680c7, The address that the exception occurred at
Arg3: fffff880057db9e8, Exception Record Address
Arg4: fffff880057db250, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
atikmdag+37f0c7
fffff880`040680c7 0f6511          pcmpgtw mm2,mmword ptr [rcx]

EXCEPTION_RECORD:  fffff880057db9e8 -- (.exr 0xfffff880057db9e8)
ExceptionAddress: fffff880040680c7 (atikmdag+0x000000000037f0c7)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000018
Attempt to read from address 0000000000000018

CONTEXT:  fffff880057db250 -- (.cxr 0xfffff880057db250)
rax=00000000a335d1a9 rbx=0000000000000004 rcx=0000000000000018
rdx=00000040a335d1a9 rsi=cccccccccccccccd rdi=0000000000000000
rip=fffff880040680c7 rsp=fffff880057dbc28 rbp=0000000000000000
 r8=fffff880040680cb  r9=fffff880057dbc70 r10=cccccccccccccccd
r11=00000000000002ba r12=0000000000000400 r13=00000000000061d5
r14=0000000000000020 r15=0000000000000000
iopl=0         nv up di pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010006
atikmdag+0x37f0c7:
fffff880`040680c7 0f6511          pcmpgtw mm2,mmword ptr [rcx] ds:002b:00000000`00000018=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000018

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030bb0e0
 0000000000000018 

FOLLOWUP_IP: 
atikmdag+37f0c7
fffff880`040680c7 0f6511          pcmpgtw mm2,mmword ptr [rcx]

BUGCHECK_STR:  0x7E

DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE

LAST_CONTROL_TRANSFER:  from fffff88003f38e7d to fffff880040680c7

STACK_TEXT:  
fffff880`057dbc28 fffff880`03f38e7d : 00000000`00000004 00000000`00000000 cccccccc`cccccc00 00000000`00000000 : atikmdag+0x37f0c7
fffff880`057dbc30 00000000`00000004 : 00000000`00000000 cccccccc`cccccc00 00000000`00000000 fffff800`02ffde80 : atikmdag+0x24fe7d
fffff880`057dbc38 00000000`00000000 : cccccccc`cccccc00 00000000`00000000 fffff800`02ffde80 00000000`0000d34c : 0x4


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+37f0c7

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a8a1a8b

STACK_COMMAND:  .cxr 0xfffff880057db250 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_atikmdag+37f0c7

BUCKET_ID:  X64_0x7E_atikmdag+37f0c7

Followup: MachineOwner

This will keep you busy!! :) I suggest you start at O.E.M and Mobo Mfr. for drivers.

Outdated Drivers. Update:

000.fcl Fri Sep 26 14:11:22 2008 CyberLink FCL Driver Update or Uninstall

Accelerometer.sys Tue Mar 18 21:25:31 2008 HP Mobile Data Protection System
hpdskflt.sys Tue Mar 18 21:25:31 2008 Mobile Data Protection System Disk Filter HP

HpqKbFiltr.sys Mon Jun 18 23:13:11 2007 Quick Launch Buttons / Keyboard Filter HP

agrsm64.sys Mon Nov 10 15:01:35 2008 Agere Systems Soft Modem. Part of LSI Logic

AtiPcie.sys Mon Nov 06 16:59:54 2006 ATI PCIE Chipset Driver. Go to [/b]Mobo Mfr.[/b] or AMD

enecir.sys Thu Jan 24 05:24:23 2008 ENE Consumer IR Driver for eHome. O.E.M.

Rtlh64.sys Mon Nov 10 12:26:28 2008 Realtek 8101/8168/8169 Wired Network Driver

stwrt64.sys Thu Sep 11 17:06:19 2008 SigmaTel Audio Driver. O.E.M.

SynTP.sys Fri Jan 18 18:50:49 2008 Synaptic Touch Pad Driver

usbfilter.sys Wed May 28 23:54:15 2008 AMD USB Filter Driver (Part of the chipset drivers?). O.E.M. or AMD

Drivers:

Code:

fffff880`06da4000 fffff880`06dcf000   000      000.fcl      Fri Sep 26 14:11:22 2008 (48DCDF7A)
fffff880`043f4000 fffff880`04400000   Accelerometer Accelerometer.sys Tue Mar 18 21:25:31 2008 (47E0334B)
fffff880`00f87000 fffff880`00fde000   ACPI     ACPI.sys     Tue Jul 14 00:19:34 2009 (4A5BC106)
fffff880`0382f000 fffff880`038b9000   afd      afd.sys      Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`03b85000 fffff880`03b9b000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`062c5000 fffff880`063e7000   agrsm64  agrsm64.sys  Mon Nov 10 15:01:35 2008 (49184CCF)
fffff880`03a99000 fffff880`03aae000   amdppm   amdppm.sys   Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`00de3000 fffff880`00dee000   amdxata  amdxata.sys  Tue May 19 18:56:59 2009 (4A12F2EB)
fffff880`063f6000 fffff880`063ff000   aswFsBlk aswFsBlk.SYS Thu Jan 13 08:37:10 2011 (4D2EB9B6)
fffff880`05f98000 fffff880`05fd2000   aswMonFlt aswMonFlt.sys Thu Jan 13 08:37:21 2011 (4D2EB9C1)
fffff880`038b9000 fffff880`038c3000   aswRdr   aswRdr.SYS   Thu Jan 13 08:37:32 2011 (4D2EB9CC)
fffff880`02b3d000 fffff880`02bba000   aswSnx   aswSnx.SYS   Thu Jan 13 08:41:41 2011 (4D2EBAC5)
fffff880`02a93000 fffff880`02adc000   aswSP    aswSP.SYS    Thu Jan 13 08:41:42 2011 (4D2EBAC6)
fffff880`02a72000 fffff880`02a82000   aswTdi   aswTdi.SYS   Thu Jan 13 08:40:19 2011 (4D2EBA73)
fffff880`00da5000 fffff880`00dae000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00dae000 fffff880`00dd8000   ataport  ataport.SYS  Tue Jul 14 00:19:52 2009 (4A5BC118)
fffff880`0462a000 fffff880`04782000   athrx    athrx.sys    Tue Jun 09 19:06:49 2009 (4A2EA4B9)
fffff880`03ce9000 fffff880`04300000   atikmdag atikmdag.sys Tue Aug 18 04:05:47 2009 (4A8A1A8B)
fffff880`015f6000 fffff880`015fe000   AtiPcie  AtiPcie.sys  Mon Nov 06 16:59:54 2006 (454F6A0A)
fffff880`00ff1000 fffff880`00ffd000   BATTC    BATTC.SYS    Tue Jul 14 00:31:01 2009 (4A5BC3B5)
fffff880`02bc3000 fffff880`02bca000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`02a82000 fffff880`02a93000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`037c4000 fffff880`037e2000   bowser   bowser.sys   Tue Jul 14 00:23:50 2009 (4A5BC206)
fffff960`00770000 fffff960`00797000   cdd      cdd.dll      unavailable (00000000)
fffff880`02b13000 fffff880`02b3d000   cdrom    cdrom.sys    Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00cb4000 fffff880`00d74000   CI       CI.dll       Tue Jul 14 02:32:13 2009 (4A5BE01D)
fffff880`04ac6000 fffff880`04ad8000   circlass circlass.sys Tue Jul 14 01:06:34 2009 (4A5BCC0A)
fffff880`00c00000 fffff880`00c30000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00c56000 fffff880`00cb4000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`047f5000 fffff880`047f9500   CmBatt   CmBatt.sys   Tue Jul 14 00:31:03 2009 (4A5BC3B7)
fffff880`01139000 fffff880`011ac000   cng      cng.sys      Tue Jul 14 00:49:40 2009 (4A5BC814)
fffff880`00ec6000 fffff880`00ecf000   compbatt compbatt.sys Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`03b75000 fffff880`03b85000   CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`062a7000 fffff880`062b5000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`0380f000 fffff880`0382d000   dfsc     dfsc.sys     Tue Jul 14 00:23:44 2009 (4A5BC200)
fffff880`03800000 fffff880`0380f000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`013d8000 fffff880`013ee000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`04a00000 fffff880`04a22000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`062b5000 fffff880`062c1000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`05f48000 fffff880`05f5b000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`05f3d000 fffff880`05f48000   dump_msahci dump_msahci.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`05f5b000 fffff880`05f67000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`04300000 fffff880`043f4000   dxgkrnl  dxgkrnl.sys  Tue Nov 02 02:51:31 2010 (4CCF7CB3)
fffff880`03c00000 fffff880`03c46000   dxgmms1  dxgmms1.sys  Tue Nov 02 02:50:56 2010 (4CCF7C90)
fffff880`03b59000 fffff880`03b75000   enecir   enecir.sys   Thu Jan 24 05:24:23 2008 (47982107)
fffff880`010c7000 fffff880`010db000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`0107b000 fffff880`010c7000   fltmgr   fltmgr.sys   Tue Jul 14 00:19:59 2009 (4A5BC11F)
fffff880`013ce000 fffff880`013d8000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`0103a000 fffff880`01074000   fvevol   fvevol.sys   Sat Sep 26 03:34:26 2009 (4ABD7DB2)
fffff880`0142b000 fffff880`01475000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
fffff880`047c0000 fffff880`047cd000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:17:04 2009 (4A1151C0)
fffff800`033ef000 fffff800`03438000   hal      hal.dll      Tue Jul 14 02:27:36 2009 (4A5BDF08)
fffff880`03c46000 fffff880`03c6a000   HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
fffff880`04b59000 fffff880`04bb5000   HdAudio  HdAudio.sys  Tue Jul 14 01:06:59 2009 (4A5BCC23)
fffff880`06211000 fffff880`0622a000   HIDCLASS HIDCLASS.SYS Tue Jul 14 01:06:21 2009 (4A5BCBFD)
fffff880`06200000 fffff880`06211000   hidir    hidir.sys    Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`0622a000 fffff880`06232080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`0624e000 fffff880`0625c000   hidusb   hidusb.sys   Tue Jul 14 01:06:22 2009 (4A5BCBFE)
fffff880`015ec000 fffff880`015f6000   hpdskflt hpdskflt.sys Tue Mar 18 21:25:31 2008 (47E0334B)
fffff880`0461e000 fffff880`0462a000   HpqKbFiltr HpqKbFiltr.sys Mon Jun 18 23:13:11 2007 (46770377)
fffff880`036fc000 fffff880`037c4000   HTTP     HTTP.sys     Tue Jul 14 00:22:16 2009 (4A5BC1A8)
fffff880`015e3000 fffff880`015ec000   hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
fffff880`04600000 fffff880`0461e000   i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`03c6a000 fffff880`03c91000   jmcr     jmcr.sys     Thu Jul 17 13:23:53 2008 (487F39D9)
fffff880`03cc0000 fffff880`03ccf000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`06233000 fffff880`06241000   kbdhid   kbdhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff800`00bbe000 fffff800`00bc8000   kdcom    kdcom.dll    Tue Jul 14 02:31:07 2009 (4A5BDFDB)
fffff880`04a83000 fffff880`04ac6000   ks       ks.sys       Thu Mar 04 04:32:25 2010 (4B8F37D9)
fffff880`013a3000 fffff880`013bd000   ksecdd   ksecdd.sys   Tue Jul 14 00:20:54 2009 (4A5BC156)
fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Fri Dec 11 06:03:32 2009 (4B21E0B4)
fffff880`04a22000 fffff880`04a27200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`05e00000 fffff880`05e15000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`05f75000 fffff880`05f98000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00c35000 fffff880`00c42000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 02:29:09 2009 (4A5BDF65)
fffff880`063e7000 fffff880`063f6000   modem    modem.sys    Tue Jul 14 01:10:48 2009 (4A5BCD08)
fffff880`05f67000 fffff880`05f75000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`03ccf000 fffff880`03cde000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`06241000 fffff880`0624e000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00d8b000 fffff880`00da5000   mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`037e2000 fffff880`037fa000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`03600000 fffff880`0362d000   mrxsmb   mrxsmb.sys   Sat Feb 27 07:52:19 2010 (4B88CF33)
fffff880`0362d000 fffff880`0367b000   mrxsmb10 mrxsmb10.sys Sat Feb 27 07:52:28 2010 (4B88CF3C)
fffff880`0367b000 fffff880`0369e000   mrxsmb20 mrxsmb20.sys Sat Feb 27 07:52:26 2010 (4B88CF3A)
fffff880`00dd8000 fffff880`00de3000   msahci   msahci.sys   Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`02a2b000 fffff880`02a36000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00fe7000 fffff880`00ff1000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`078e6000 fffff880`078e7a80   MSPQM    MSPQM.sys    Tue Jul 14 01:00:17 2009 (4A5BCA91)
fffff880`010db000 fffff880`01139000   msrpc    msrpc.sys    Tue Jul 14 00:21:32 2009 (4A5BC17C)
fffff880`039e8000 fffff880`039f3000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`0147d000 fffff880`0148f000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`01491000 fffff880`01583000   ndis     ndis.sys     Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`03bbf000 fffff880`03bcb000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`05e68000 fffff880`05e7b000   ndisuio  ndisuio.sys  Tue Jul 14 01:09:25 2009 (4A5BCCB5)
fffff880`03bcb000 fffff880`03bfa000   ndiswan  ndiswan.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`04b44000 fffff880`04b59000   NDProxy  NDProxy.SYS  Tue Jul 14 01:10:05 2009 (4A5BCCDD)
fffff880`0394d000 fffff880`0395c000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`038c3000 fffff880`03908000   netbt    netbt.sys    Tue Jul 14 00:21:28 2009 (4A5BC178)
fffff880`01583000 fffff880`015e3000   NETIO    NETIO.SYS    Tue Jul 14 00:21:46 2009 (4A5BC18A)
fffff880`02a36000 fffff880`02a47000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`039dc000 fffff880`039e8000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02e13000 fffff800`033ef000   nt       ntkrnlmp.exe Sat Jun 19 05:16:41 2010 (4C1C44A9)
fffff880`01200000 fffff880`013a3000   Ntfs     Ntfs.sys     Tue Jul 14 00:20:47 2009 (4A5BC14F)
fffff880`02bba000 fffff880`02bc3000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`05e15000 fffff880`05e68000   nwifi    nwifi.sys    Tue Jul 14 01:07:23 2009 (4A5BCC3B)
fffff880`03911000 fffff880`03937000   pacer    pacer.sys    Tue Jul 14 01:09:41 2009 (4A5BCCC5)
fffff880`00e40000 fffff880`00e55000   partmgr  partmgr.sys  Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00e00000 fffff880`00e33000   pci      pci.sys      Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`00d74000 fffff880`00d7b000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00d7b000 fffff880`00d8b000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`013bd000 fffff880`013ce000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`06cb4000 fffff880`06d5a000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`04bb5000 fffff880`04bf2000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00c42000 fffff880`00c56000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`03b9b000 fffff880`03bbf000   rasl2tp  rasl2tp.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`03a00000 fffff880`03a1b000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`03a1b000 fffff880`03a3c000   raspptp  raspptp.sys  Tue Jul 14 01:10:18 2009 (4A5BCCEA)
fffff880`03a3c000 fffff880`03a56000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`0398b000 fffff880`039dc000   rdbss    rdbss.sys    Tue Jul 14 00:24:09 2009 (4A5BC219)
fffff880`02a10000 fffff880`02a19000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`02a19000 fffff880`02a22000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`02a22000 fffff880`02a2b000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01000000 fffff880`0103a000   rdyboost rdyboost.sys Tue Jul 14 00:34:34 2009 (4A5BC48A)
fffff880`05e7b000 fffff880`05e93000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`0478f000 fffff880`047c0000   Rtlh64   Rtlh64.sys   Mon Nov 10 12:26:28 2008 (49182874)
fffff880`03c91000 fffff880`03cc0000   SCSIPORT SCSIPORT.SYS Tue Jul 14 01:01:04 2009 (4A5BCAC0)
fffff880`06d5a000 fffff880`06d65000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`01475000 fffff880`0147d000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`07850000 fffff880`078e6000   srv      srv.sys      Fri Aug 27 04:38:00 2010 (4C773318)
fffff880`06c00000 fffff880`06c67000   srv2     srv2.sys     Fri Aug 27 04:37:46 2010 (4C77330A)
fffff880`06d65000 fffff880`06d92000   srvnet   srvnet.sys   Fri Aug 27 04:37:24 2010 (4C7732F4)
fffff880`05ec6000 fffff880`05f3d000   stwrt64  stwrt64.sys  Thu Sep 11 17:06:19 2008 (48C941FB)
fffff880`047fa000 fffff880`047fb480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`03b04000 fffff880`03b59000   SynTP    SynTP.sys    Fri Jan 18 18:50:49 2008 (4790F509)
fffff880`01600000 fffff880`017fd000   tcpip    tcpip.sys    Mon Jun 14 04:39:04 2010 (4C15A458)
fffff880`06d92000 fffff880`06da4000   tcpipreg tcpipreg.sys Tue Jul 14 01:09:49 2009 (4A5BCCCD)
fffff880`02a65000 fffff880`02a72000   TDI      TDI.SYS      Tue Jul 14 00:21:18 2009 (4A5BC16E)
fffff880`02a47000 fffff880`02a65000   tdx      tdx.sys      Tue Jul 14 00:21:15 2009 (4A5BC16B)
fffff880`03977000 fffff880`0398b000   termdd   termdd.sys   Tue Jul 14 01:16:36 2009 (4A5BCE64)
fffff960`005b0000 fffff960`005ba000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`03a73000 fffff880`03a99000   tunnel   tunnel.sys   Tue Jul 14 01:09:37 2009 (4A5BCCC1)
fffff880`04ad8000 fffff880`04aea000   umbus    umbus.sys    Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`0625c000 fffff880`06279000   usbccgp  usbccgp.sys  Tue Jul 14 01:06:45 2009 (4A5BCC15)
fffff880`047e2000 fffff880`047e3f00   USBD     USBD.SYS     Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`047e4000 fffff880`047f5000   usbehci  usbehci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`047d8000 fffff880`047e2000   usbfilter usbfilter.sys Wed May 28 23:54:15 2008 (483DE297)
fffff880`04aea000 fffff880`04b44000   usbhub   usbhub.sys   Tue Jul 14 01:07:09 2009 (4A5BCC2D)
fffff880`047cd000 fffff880`047d8000   usbohci  usbohci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`03aae000 fffff880`03b04000   USBPORT  USBPORT.SYS  Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`06279000 fffff880`062a6200   usbvideo usbvideo.sys Thu Mar 04 04:40:57 2010 (4B8F39D9)
fffff880`00e33000 fffff880`00e40000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`02bca000 fffff880`02bd8000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`02bd8000 fffff880`02bfd000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00e55000 fffff880`00e6a000   volmgr   volmgr.sys   Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00e6a000 fffff880`00ec6000   volmgrx  volmgrx.sys  Tue Jul 14 00:20:33 2009 (4A5BC141)
fffff880`011ac000 fffff880`011f8000   volsnap  volsnap.sys  Tue Jul 14 00:20:08 2009 (4A5BC128)
fffff880`04782000 fffff880`0478f000   vwifibus vwifibus.sys Tue Jul 14 01:07:21 2009 (4A5BCC39)
fffff880`03937000 fffff880`0394d000   vwififlt vwififlt.sys Tue Jul 14 01:07:22 2009 (4A5BCC3A)
fffff880`0395c000 fffff880`03977000   wanarp   wanarp.sys   Tue Jul 14 01:10:21 2009 (4A5BCCED)
fffff880`02a00000 fffff880`02a10000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00ed4000 fffff880`00f78000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00f78000 fffff880`00f87000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`03908000 fffff880`03911000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`000a0000 fffff960`003b0000   win32k   win32k.sys   unavailable (00000000)
fffff880`03cde000 fffff880`03ce7000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`00fde000 fffff880`00fe7000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`05fd2000 fffff880`05ff3000   WudfPf   WudfPf.sys   Tue Jul 14 01:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`013ee000 fffff880`013fc000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`00dee000 fffff880`00dfa000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`02af5000 fffff880`02b00000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`02b00000 fffff880`02b13000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.

terripawl · 01 Feb 2011

Thanks. I just found out from a friend that it appears when I did the upgrade it left Vista on there and thus caused multiple failures. I am now unable to get the computer to boot up at all and I am not able to do a system restore either. I keep getting an error that the recovery did not work. HP said I have to order recovery disks for $12.00 so that I can re-install the original Vista sofrware. Is there any other way I can restore the computer?