Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Constant Crash in hibernation

23 Jan 2011   #1

win 7 ult 64 bit
Constant Crash in hibernation

Hello all,
I recently rebuilt my Win 7 x64 laptop and it seems to be having two fairly serious issues. First, it crashes every night when I close my laptop. Second, Chrome seems to be not loading fully, or taking an extremely long time to load. (mostly just not loading the page until I refresh a few times...can't even load the attachemnets file for this site with it...) Attached is my diagnostics info, without the minidump, as I am getting an error that the event log doesn't exist....

Any insight or help is greatly appreciated....

My System SpecsSystem Spec
23 Jan 2011   #2

windows 7 ultimate

AVG is known to be a cause of BSOD's on some Win 7 systems so I suggest you uninstall it. Download the correct AVG Remover for your system. Download Microsoft Security Essentials as its replacement. Re-boot to Safe Mode. In Safe Mode run the AVG Remover tool. Re-boot to normal mode and install MSE. Make sure your Windows firewall is enabled!

To ensure minidumps are enabled:

Go to Start and type in sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box.
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
25 Jan 2011   #3

win 7 ult 64 bit
still happening

I followed your instructions to a T. AVG is gone, MSE has replaced it. It shut down in hibernation once yesterday (after this was done), then again late last night, at 1:15 or so, my touchpad stopped working (first time since rebuild a month ago) then eventually the computer started making a beeping noise, mildly reminiscent of morse code, then it just shut down with no warning. Here is my log again....

Also, I changed the dump, as instructed, but the SF diagnostics tool will still not find it...

Thank you, again, for your help thus far....
My System SpecsSystem Spec

 Constant Crash in hibernation

Thread Tools

Similar help and support threads for2: Constant Crash in hibernation
Thread Forum
[Win7 x64] Constant Crash BSOD Help and Support
IRQL constant BSOD crash BSOD Help and Support
Constant ATI Graphics Driver Crash BSOD Help and Support
Sony Vaio won't enter Hibernation - results in crash BSOD Help and Support
sleep/ hibernation crash 0x0000009f BSOD Help and Support
Constant Crash and Restart BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:33 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App