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Windows 7: Machine_check_exception (9c)

24 Jan 2011   #1

Windows 7 Professional x64
 
 
Machine_check_exception (9c)

Properly posting my previous thread.
I turned on my computer this morning. Opened a pdf I had created the night before, opened a firefox window. Then my mouse stopped moving. Within a couple seconds this changed to a BSoD.

I am running Windows 7 Professional x64 since 1 month after purchase.
The computer came from HP with Windows Vista x64 installed on it.
I Ordered the computer from HP (OEM).
The system was ordered in July of 2009 making the system roughly 1.5 years old.
In July of 2010 I did a CLEAN ALL in Microsoft Diskpart and gave it a fresh install of
Windows 7 Professional x64 making the OS install 0.5 years old.

Thanks for your help!

Renko

My System SpecsSystem Spec
.

24 Jan 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Renko View Post
Properly posting my previous thread.
I turned on my computer this morning. Opened a pdf I had created the night before, opened a firefox window. Then my mouse stopped moving. Within a couple seconds this changed to a BSoD.

I am running Windows 7 Professional x64 since 1 month after purchase.
The computer came from HP with Windows Vista x64 installed on it.
I Ordered the computer from HP (OEM).
The system was ordered in July of 2009 making the system roughly 1.5 years old.
In July of 2010 I did a CLEAN ALL in Microsoft Diskpart and gave it a fresh install of
Windows 7 Professional x64 making the OS install 0.5 years old.

Thanks for your help!

Renko

Renko Hi and welcome

several problems

1-sptd.sys a huge BSOD cause.
Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview


2-Your avast remove and replace with Microsoft Security Essentials

http://files.avast.com/files/eng/aswclear5.exe

http://www.microsoft.com/security_essentials/


3-Old drivers Update at least these
Code:
hamachi.sys    2/19/2009 5:36:41    0x499d3639    fffff880`0487d000    fffff880`04888000        0x0000b000                    
iaStorV.sys    4/8/2009 11:57:17    0x49dcd76d    fffff880`01488000    fffff880`015a6000        0x0011e000                    
iaStor.sys    6/4/2009 20:53:40    0x4a287aa4    fffff880`01259000    fffff880`01375000        0x0011c000                    
e1y62x64.sys    6/12/2009 20:16:42    0x4a32fdfa    fffff880`04800000    fffff880`04849000        0x00049000
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

4-This crash is a fairly uncomman one. Usually only happens with BIOS, or cpu problems. I would update the BIOS, but ONLY after you have a full backup, the OS, dvd, etc

Ken J
My System SpecsSystem Spec
24 Jan 2011   #3

Windows 7 Professional x64
 
 

Great! thanks for your help.
I'll get started on your suggestions then start a backup.

Renko
My System SpecsSystem Spec
.


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 Machine_check_exception (9c)





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