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Windows 7: Frequent Random Crashes Win7 X64- Very frustrating

24 Jan 2011   #1

Windows 7 Ultimate x64,
 
 
Frequent Random Crashes Win7 X64- First post

First post

Hi,

I am building a new PC. I am seeing a BSOD every 5 minutes. The system boots ok but crashes with in 5 min.

I have run a memtest on my RAM up till 2 passes and see no errors.

I have a monitor connected through VGA port and have a USB receiver for wireless mouse and keyboard.

Processor: Phenom II 560 BE
MB: MSI 785GM-p45 latest BIOS
RAM. Patriot 6GB DDR3.
Power supply: 450W

I have no clue about what is failing. Please help.

I have attached a dump file.


BR,
Vic


My System SpecsSystem Spec
.

25 Jan 2011   #2

Windows 7 Ultimate x64 SP1
 
 

Test your RAM for at least 7 passes.
RAM - Test with Memtest86+

Update or remove this driver:
FLASHSYS64.sys Fri Feb 15 00:00:23 2008 → MSI driver

Code:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02816000 PsLoadedModuleList = 0xfffff800`02a53e50
Debug session time: Sat Jan 22 22:48:05.456 2011 (GMT-8)
System Uptime: 0 days 0:23:12.814
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
............
Loading User Symbols
Loading unloaded module list
....................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41287, 73, 0, 0}

Probably caused by : hardware ( nt! ?? ::FNODOBFM::`string'+42ba5 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041287, The subtype of the bugcheck.
Arg2: 0000000000000073
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


BUGCHECK_STR:  0x1a_41287

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  control.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff88005432ee0 -- (.trap 0xfffff88005432ee0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000073 rbx=0000000000000000 rcx=00000000000008d6
rdx=0000000000000200 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8000285ab62 rsp=fffff88005433070 rbp=fffff70001080c20
 r8=fffffa8000acc6b0  r9=00000000000000bd r10=00000000773aa000
r11=fffff70001080000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz ac po cy
nt!MiDeleteAddressesInWorkingSet+0x246:
fffff800`0285ab62 0000            add     byte ptr [rax],al ds:000b:00000000`00000073=??
Resetting default scope

MISALIGNED_IP: 
nt!MiDeleteAddressesInWorkingSet+246
fffff800`0285ab62 0000            add     byte ptr [rax],al

LAST_CONTROL_TRANSFER:  from fffff80002832b7a to fffff80002886740

STACK_TEXT:  
fffff880`05432d78 fffff800`02832b7a : 00000000`0000001a 00000000`00041287 00000000`00000073 00000000`00000000 : nt!KeBugCheckEx
fffff880`05432d80 fffff800`0288482e : 00000000`00000001 0000000f`ffffffff 00000000`00001000 fffff800`029babfe : nt! ?? ::FNODOBFM::`string'+0x42ba5
fffff880`05432ee0 fffff800`0285ab62 : 00000003`00000000 8f300000`37aae025 fffff700`01080c20 fffff683`ff7f4378 : nt!KiPageFault+0x16e
fffff880`05433070 fffff800`0285968a : fffffa80`043e2470 fffffa80`00000000 fffff8a0`0000001d fffff880`00000000 : nt!MiDeleteAddressesInWorkingSet+0x246
fffff880`05433920 fffff800`02b6bdcf : fffff8a0`0b8c1450 fffff880`05433c20 00000000`00000000 fffffa80`04359060 : nt!MmCleanProcessAddressSpace+0x96
fffff880`05433970 fffff800`02b44635 : 00000000`00000001 fffffa80`039b4101 000007ff`fffae000 00000000`00000000 : nt!PspExitThread+0x92f
fffff880`05433a30 fffff800`028631db : 00000000`0029b900 00000000`00000001 fffff880`009e9180 fffff800`02b447a8 : nt!PsExitSpecialApc+0x1d
fffff880`05433a60 fffff800`02863620 : 00000000`773a8490 fffff880`05433ae0 fffff800`02b4474c 00000000`00000001 : nt!KiDeliverApc+0x2eb
fffff880`05433ae0 fffff800`02885a37 : fffffa80`04359060 00000000`002e5348 fffffa80`00000000 fffffa80`038cca40 : nt!KiInitiateUserApc+0x70
fffff880`05433c20 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9c


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+42ba5
fffff800`02832b7a cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+42ba5

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: hardware

FAILURE_BUCKET_ID:  X64_IP_MISALIGNED

BUCKET_ID:  X64_IP_MISALIGNED

Followup: MachineOwner
---------
My System SpecsSystem Spec
25 Jan 2011   #3

Windows 7 Ultimate x64,
 
 

Hi Wish,
Thanks for the reply.
I will test the memory.
How can I remove the FLASHSYS64.sys driver?by uninstalling MSI Live update?

Regards,
Vic
My System SpecsSystem Spec
.


25 Jan 2011   #4

Windows 7 Ultimate x64 SP1
 
 

You're welcome..
Yes uninstall MSI live update , then search for FLASHSYS64.sys in your Hardrive. You may delete it manually or rename into FLASHSYS64.old to make it wont load in the next reboot.
My System SpecsSystem Spec
25 Jan 2011   #5

Windows 7 Ultimate x64,
 
 

I uninstall MSI live update and searched for the flash..sys file..could not find it. But before I could restart I got a BSOD. I am running a MEMTEST86+ with one of my sticks....will keep you posted....thanks v much..

BTW I am just curious...what are the chances that BSODs are coming off of bad memory?
My System SpecsSystem Spec
25 Jan 2011   #6

Windows 7 Ultimate x64,
 
 

Hi Wish,

I ran MEMTEST on 2 GB stick and I got 2 errors in the 11 and 12th pass. I am attaching a picture of the test screen. Is my DDR3 bad?

Please help.

Thanks,
Vic
My System SpecsSystem Spec
25 Jan 2011   #7

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by vikas02121 View Post
Hi Wish,

I ran MEMTEST on 2 GB stick and I got 2 errors in the 11 and 12th pass. I am attaching a picture of the test screen. Is my DDR3 bad?

Please help.

Thanks,
Vic
Yes, the stick might be bad.
Also test the other stick individually, after you find a good stick then test it on each slot. Because it is also possible that you have bad motherboard's slot.
My System SpecsSystem Spec
25 Jan 2011   #8

Windows 7 Ultimate x64,
 
 

Hi Wish,
Thanks
Bad news. The second stick passed 24 passes I used that to start the system,now I see even more crashes.
Can't even get the dump file? Do you think reinstalling windows will help?

Br, vic
My System SpecsSystem Spec
25 Jan 2011   #9

Windows 7 Ultimate x64 SP1
 
 

Hi Vikas,
Can you login safe mode?
If the problems persist in safe mode then you may try clean install.
Clean Install Windows 7
My System SpecsSystem Spec
26 Jan 2011   #10

Windows 7 Ultimate x64,
 
 

Hi Wish,
I was able to log in through safe mode. Though it crashed once in safe mode. But it has not crashed the second time.
I am attaching dump files.
How can I troubleshoot in safe mode?
Thanks,
vikas
My System SpecsSystem Spec
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 Frequent Random Crashes Win7 X64- Very frustrating




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