Windows 7: Frequent Random Crashes Win7 X64- Very frustrating

vikas02121 · 24 Jan 2011

First post

Hi,

I am building a new PC. I am seeing a BSOD every 5 minutes. The system boots ok but crashes with in 5 min.

I have run a memtest on my RAM up till 2 passes and see no errors.

I have a monitor connected through VGA port and have a USB receiver for wireless mouse and keyboard.

Processor: Phenom II 560 BE
MB: MSI 785GM-p45 latest BIOS
RAM. Patriot 6GB DDR3.
Power supply: 450W

I have no clue about what is failing. Please help.

I have attached a dump file.

BR,
Vic

wish · 25 Jan 2011

Test your RAM for at least 7 passes.
RAM - Test with Memtest86+

Update or remove this driver:
FLASHSYS64.sys Fri Feb 15 00:00:23 2008 → MSI driver

Code:

Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02816000 PsLoadedModuleList = 0xfffff800`02a53e50
Debug session time: Sat Jan 22 22:48:05.456 2011 (GMT-8)
System Uptime: 0 days 0:23:12.814
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
............
Loading User Symbols
Loading unloaded module list
....................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41287, 73, 0, 0}

Probably caused by : hardware ( nt! ?? ::FNODOBFM::`string'+42ba5 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041287, The subtype of the bugcheck.
Arg2: 0000000000000073
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


BUGCHECK_STR:  0x1a_41287

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  control.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff88005432ee0 -- (.trap 0xfffff88005432ee0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000073 rbx=0000000000000000 rcx=00000000000008d6
rdx=0000000000000200 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8000285ab62 rsp=fffff88005433070 rbp=fffff70001080c20
 r8=fffffa8000acc6b0  r9=00000000000000bd r10=00000000773aa000
r11=fffff70001080000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz ac po cy
nt!MiDeleteAddressesInWorkingSet+0x246:
fffff800`0285ab62 0000            add     byte ptr [rax],al ds:000b:00000000`00000073=??
Resetting default scope

MISALIGNED_IP: 
nt!MiDeleteAddressesInWorkingSet+246
fffff800`0285ab62 0000            add     byte ptr [rax],al

LAST_CONTROL_TRANSFER:  from fffff80002832b7a to fffff80002886740

STACK_TEXT:  
fffff880`05432d78 fffff800`02832b7a : 00000000`0000001a 00000000`00041287 00000000`00000073 00000000`00000000 : nt!KeBugCheckEx
fffff880`05432d80 fffff800`0288482e : 00000000`00000001 0000000f`ffffffff 00000000`00001000 fffff800`029babfe : nt! ?? ::FNODOBFM::`string'+0x42ba5
fffff880`05432ee0 fffff800`0285ab62 : 00000003`00000000 8f300000`37aae025 fffff700`01080c20 fffff683`ff7f4378 : nt!KiPageFault+0x16e
fffff880`05433070 fffff800`0285968a : fffffa80`043e2470 fffffa80`00000000 fffff8a0`0000001d fffff880`00000000 : nt!MiDeleteAddressesInWorkingSet+0x246
fffff880`05433920 fffff800`02b6bdcf : fffff8a0`0b8c1450 fffff880`05433c20 00000000`00000000 fffffa80`04359060 : nt!MmCleanProcessAddressSpace+0x96
fffff880`05433970 fffff800`02b44635 : 00000000`00000001 fffffa80`039b4101 000007ff`fffae000 00000000`00000000 : nt!PspExitThread+0x92f
fffff880`05433a30 fffff800`028631db : 00000000`0029b900 00000000`00000001 fffff880`009e9180 fffff800`02b447a8 : nt!PsExitSpecialApc+0x1d
fffff880`05433a60 fffff800`02863620 : 00000000`773a8490 fffff880`05433ae0 fffff800`02b4474c 00000000`00000001 : nt!KiDeliverApc+0x2eb
fffff880`05433ae0 fffff800`02885a37 : fffffa80`04359060 00000000`002e5348 fffffa80`00000000 fffffa80`038cca40 : nt!KiInitiateUserApc+0x70
fffff880`05433c20 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9c


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+42ba5
fffff800`02832b7a cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+42ba5

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: hardware

FAILURE_BUCKET_ID:  X64_IP_MISALIGNED

BUCKET_ID:  X64_IP_MISALIGNED

Followup: MachineOwner
---------

vikas02121 · 25 Jan 2011

Hi Wish,
Thanks for the reply.
I will test the memory.
How can I remove the FLASHSYS64.sys driver?by uninstalling MSI Live update?

Regards,
Vic

wish · 25 Jan 2011

You're welcome..
Yes uninstall MSI live update , then search for FLASHSYS64.sys in your Hardrive. You may delete it manually or rename into FLASHSYS64.old to make it wont load in the next reboot.

vikas02121 · 25 Jan 2011

I uninstall MSI live update and searched for the flash..sys file..could not find it. But before I could restart I got a BSOD. I am running a MEMTEST86+ with one of my sticks....will keep you posted....thanks v much..

BTW I am just curious...what are the chances that BSODs are coming off of bad memory?

vikas02121 · 25 Jan 2011

Hi Wish,

I ran MEMTEST on 2 GB stick and I got 2 errors in the 11 and 12th pass. I am attaching a picture of the test screen. Is my DDR3 bad?

Please help.

Thanks,
Vic

wish · 25 Jan 2011

Quote: Originally Posted by vikas02121

Hi Wish,

I ran MEMTEST on 2 GB stick and I got 2 errors in the 11 and 12th pass. I am attaching a picture of the test screen. Is my DDR3 bad?

Please help.

Thanks,
Vic

Yes, the stick might be bad.
Also test the other stick individually, after you find a good stick then test it on each slot. Because it is also possible that you have bad motherboard's slot.

vikas02121 · 25 Jan 2011

Hi Wish,
Thanks
Bad news. The second stick passed 24 passes I used that to start the system,now I see even more crashes.
Can't even get the dump file? Do you think reinstalling windows will help?

Br, vic

wish · 25 Jan 2011

Hi Vikas,
Can you login safe mode?
If the problems persist in safe mode then you may try clean install.
Clean Install Windows 7

vikas02121 · 26 Jan 2011

Hi Wish,
I was able to log in through safe mode. Though it crashed once in safe mode. But it has not crashed the second time.
I am attaching dump files.
How can I troubleshoot in safe mode?
Thanks,
vikas

Windows 7: Frequent Random Crashes Win7 X64- Very frustrating

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