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| 25 Jan 2011 | #1 |
| | BSOD with various stop codes - need help with minidumps Hi everyone, I've been researching this problem without success. The BSODs started last week. I first ran the Memory Diagnostic tool and found some "hardware" problems. However, the stop codes that I've been getting seem to point toward a driver issue. It could be both, though. The minidump files generated provide little or no information in Windbg, at least for me. When the crash files are loaded, it's just empty: Code: Microsoft (R) Windows Debugger Version 6.12.0002.633 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\Jason\Desktop\012511-27097-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16617.x86fre.win7_gdr.100618-1621 Machine Name: Kernel base = 0x82a49000 PsLoadedModuleList = 0x82b91810 Debug session time: Tue Jan 25 22:10:55.604 2011 (UTC - 5:00) System Uptime: 0 days 0:00:43.555 Loading Kernel Symbols ............................................................... ................................................................ ................ Loading User Symbols Loading unloaded module list .... Can someone please help me analyze them? https://cid-a16fa374d533ff4c.office..../minidumps.zip |
My System Specs | |
| 25 Jan 2011 | #2 |
| | Hi jace319 and Welcome, Your link gives: This item might not exist or is no longer available Please see: Windows 7 - Blue Screen of Death (BSOD) Posting Instructions. |
| My System Specs |
| 27 Jan 2011 | #3 |
| | Sorry about that. I've reuploaded the crash files and systems health report as per the instructions. I've gotten a few more BSOD's since yesterday so there are a few more minidump crash files. Running Windows 7 Professional x86 Fresh installation on a new 1TB HD Full retail version Hardware is about 3 years old OS installation is about 3 weeks old. Should also note that Windows Memory Diagnostics detected 'hardware' problems. Thanks! Edit: I had Verifier on during the last 3-4 crashes. Two specific things caused crashes: 1) right clicking on either HD in Windows Explorer 2) opening Sound Properties and clicking the Recording (mic) tab Last edited by jace319; 27 Jan 2011 at 02:10 PM.. Reason: Additional information |
| My System Specs |
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| 27 Jan 2011 | #4 |
| | Just a bump and an update: Preliminary MemTest results show a few errors in the RAM modules. I'll run the test again overnight and update this post with results. |
| My System Specs |
| 27 Jan 2011 | #5 |
| | Hi jace319 There are a fair few memory corruption dumps files in there so the Memtest is a good idea. I think it will be safe to turn off driver verifier, at least for now. To turn off Driver Verifier when finished, GoTo Start and in the Search Window type verifier.exe. Select Delete existing settings and press "Finish". OR Open Run..., type in verifier /reset and press OK. The sptd.sys driver is notorious for causing BSOD's with Windows 7. It's used by Daemon Tools /Alcohol 120 which will also have to be uninstalled. Then use the correct Duplex Secure Download for your system in Safe Mode. Make sure to select uninstall! Bugcheck Analysis Code: *******************************************************************************
* *
* Bugcheck Analysis *
* *
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Use !analyze -v to get detailed debugging information.
BugCheck D1, {85707359, 2, 8, 85707359}
Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : sptd.sys ( sptd+6f359 )
Followup: MachineOwner e1e6032.sys Tue Mar 24 18:16:11 2009 Intel PRO/1000 Adapter NDIS 6 deserialized driver nvlddmkm.sys Fri Jul 09 22:15:14 2010 Your Graphics Card. nVidia Drivers Code: 833b1000 833f9000 ACPI ACPI.sys Tue Jul 14 00:11:11 2009 (4A5BBF0F) 8d81c000 8d876000 afd afd.sys Tue Jul 14 00:12:34 2009 (4A5BBF62) 93ee6000 93ef8000 AgileVpn AgileVpn.sys Tue Jul 14 00:55:00 2009 (4A5BC954) 93ea0000 93ed9000 aim7ory9 aim7ory9.SYS Sat Jul 17 11:57:36 2010 (4C418CA0) 858d5000 858de000 amdxata amdxata.sys Tue May 19 18:57:35 2009 (4A12F30F) 858a9000 858b2000 atapi atapi.sys Tue Jul 14 00:11:15 2009 (4A5BBF13) 858b2000 858d5000 ataport ataport.SYS Tue Jul 14 00:11:18 2009 (4A5BBF16) 96f80000 96fcd000 ATMFD ATMFD.DLL Wed Oct 20 03:58:41 2010 (4CBE5AE1) 85c00000 85c07000 Beep Beep.SYS Tue Jul 14 00:45:00 2009 (4A5BC6FC) 8d9dc000 8d9ea000 blbdrive blbdrive.sys Tue Jul 14 00:23:04 2009 (4A5BC1D8) 832bc000 832c4000 BOOTVID BOOTVID.dll Tue Jul 14 02:04:34 2009 (4A5BD9A2) 9d9d3000 9d9ec000 bowser bowser.sys Tue Jul 14 00:14:21 2009 (4A5BBFCD) 96f60000 96f7e000 cdd cdd.dll Tue Nov 02 04:23:36 2010 (4CCF9248) 85dd5000 85df4000 cdrom cdrom.sys Tue Jul 14 00:11:24 2009 (4A5BBF1C) 83306000 833b1000 CI CI.dll Tue Jul 14 02:09:28 2009 (4A5BDAC8) 85d7e000 85da3000 CLASSPNP CLASSPNP.SYS Tue Jul 14 00:11:20 2009 (4A5BBF18) 832c4000 83306000 CLFS CLFS.SYS Tue Jul 14 00:11:10 2009 (4A5BBF0E) 85923000 85980000 cng cng.sys Tue Jul 14 00:32:55 2009 (4A5BC427) 93ed9000 93ee6000 CompositeBus CompositeBus.sys Tue Jul 14 00:45:26 2009 (4A5BC716) 9d8d8000 9d8e5000 crashdmp crashdmp.sys Tue Jul 14 00:45:50 2009 (4A5BC72E) 8d960000 8d9c4000 csc csc.sys Tue Jul 14 00:15:08 2009 (4A5BBFFC) 8d9c4000 8d9dc000 dfsc dfsc.sys Tue Jul 14 00:14:16 2009 (4A5BBFC8) 8d954000 8d960000 discache discache.sys Tue Jul 14 00:24:04 2009 (4A5BC214) 85d6d000 85d7e000 disk disk.sys Tue Jul 14 00:11:28 2009 (4A5BBF20) 962ac000 962c5000 drmk drmk.sys Tue Jul 14 01:36:05 2009 (4A5BD2F5) 9d8f0000 9d8f9000 dump_atapi dump_atapi.sys Tue Jul 14 00:11:15 2009 (4A5BBF13) 9d8e5000 9d8f0000 dump_dumpata dump_dumpata.sys Tue Jul 14 00:11:16 2009 (4A5BBF14) 9d8f9000 9d90a000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:12:47 2009 (4A5BBF6F) 962c5000 962cf000 Dxapi Dxapi.sys Tue Jul 14 00:25:25 2009 (4A5BC265) 8eaa2000 8eb59000 dxgkrnl dxgkrnl.sys Tue Nov 02 02:37:53 2010 (4CCF7981) 8eb59000 8eb92000 dxgmms1 dxgmms1.sys Tue Nov 02 02:37:04 2010 (4CCF7950) 8eb92000 8ebca000 e1e6032 e1e6032.sys Tue Mar 24 18:16:11 2009 (49C9236B) 9d818000 9d8be000 eamonm eamonm.sys Wed Jun 16 15:39:26 2010 (4C18E21E) 85bc1000 85be0000 ehdrv ehdrv.sys Mon Apr 19 07:46:55 2010 (4BCBFC5F) a3e97000 a3eb0000 epfwwfpr epfwwfpr.sys Mon Apr 19 07:42:23 2010 (4BCBFB4F) 93e95000 93ea0000 fdc fdc.sys Tue Jul 14 00:45:45 2009 (4A5BC729) 85912000 85923000 fileinfo fileinfo.sys Tue Jul 14 00:21:51 2009 (4A5BC18F) 858de000 85912000 fltmgr fltmgr.sys Tue Jul 14 00:11:13 2009 (4A5BBF11) 85bb8000 85bc1000 Fs_Rec Fs_Rec.sys Tue Jul 14 00:11:14 2009 (4A5BBF12) 85d3b000 85d6d000 fvevol fvevol.sys Sat Sep 26 03:24:21 2009 (4ABD7B55) 85f81000 85fb2000 fwpkclnt fwpkclnt.sys Tue Jul 14 00:12:03 2009 (4A5BBF43) 82c01000 82c38000 hal halmacpi.dll Tue Jul 14 00:11:03 2009 (4A5BBF07) 93e76000 93e95000 HDAudBus HDAudBus.sys Tue Jul 14 00:50:55 2009 (4A5BC85F) 9633c000 9634f000 HIDCLASS HIDCLASS.SYS Tue Jul 14 00:51:01 2009 (4A5BC865) 9634f000 96355480 HIDPARSE HIDPARSE.SYS Tue Jul 14 00:50:59 2009 (4A5BC863) 96331000 9633c000 hidusb hidusb.sys Tue Jul 14 00:51:04 2009 (4A5BC868) 9d94e000 9d9d3000 HTTP HTTP.sys Tue Jul 14 00:12:53 2009 (4A5BBF75) 85d33000 85d3b000 hwpolicy hwpolicy.sys Tue Jul 14 00:11:01 2009 (4A5BBF05) 8d9ea000 8d9fc000 intelppm intelppm.sys Tue Jul 14 00:11:03 2009 (4A5BBF07) 93f8d000 93f9a000 kbdclass kbdclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13) 9635f000 9636b000 kbdhid kbdhid.sys Tue Jul 14 00:45:09 2009 (4A5BC705) 80b9f000 80ba7000 kdcom kdcom.dll Tue Jul 14 02:08:58 2009 (4A5BDAAA) 93fa9000 93fdd000 ks ks.sys Thu Mar 04 03:57:52 2010 (4B8F2FC0) 85b97000 85baa000 ksecdd ksecdd.sys Tue Jul 14 00:11:56 2009 (4A5BBF3C) 85cfe000 85d23000 ksecpkg ksecpkg.sys Fri Dec 11 04:04:22 2009 (4B21C4C6) 96356000 9635e580 LEqdUsb LEqdUsb.Sys Tue Aug 24 18:20:28 2010 (4C73FF5C) 821fc000 821fce80 LHidEqd LHidEqd.Sys Tue Aug 24 18:20:32 2010 (4C73FF60) 96376000 9637dd80 LHidFilt LHidFilt.Sys Tue Aug 24 18:20:48 2010 (4C73FF70) 9d92b000 9d93b000 lltdio lltdio.sys Tue Jul 14 00:53:18 2009 (4A5BC8EE) 9637e000 96385780 LMouFilt LMouFilt.Sys Tue Aug 24 18:20:53 2010 (4C73FF75) 963c0000 963db000 luafv luafv.sys Tue Jul 14 00:15:44 2009 (4A5BC020) 83233000 832ab000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 02:06:41 2009 (4A5BDA21) 9630f000 9631a000 monitor monitor.sys Tue Jul 14 00:25:58 2009 (4A5BC286) 93f9a000 93fa7000 mouclass mouclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13) 9636b000 96376000 mouhid mouhid.sys Tue Jul 14 00:45:08 2009 (4A5BC704) 85893000 858a9000 mountmgr mountmgr.sys Tue Jul 14 00:11:27 2009 (4A5BBF1F) 9d9ec000 9d9fe000 mpsdrv mpsdrv.sys Tue Jul 14 00:52:52 2009 (4A5BC8D4) 96200000 96223000 mrxsmb mrxsmb.sys Sat Feb 27 07:32:02 2010 (4B88CA72) a3e29000 a3e64000 mrxsmb10 mrxsmb10.sys Sat Feb 27 07:32:21 2010 (4B88CA85) a3e64000 a3e7f000 mrxsmb20 mrxsmb20.sys Sat Feb 27 07:32:11 2010 (4B88CA7B) 85980000 8598b000 Msfs Msfs.SYS Tue Jul 14 00:11:26 2009 (4A5BBF1E) 857da000 857e2000 msisadrv msisadrv.sys Tue Jul 14 00:11:09 2009 (4A5BBF0D) 85b6c000 85b97000 msrpc msrpc.sys Tue Jul 14 00:11:59 2009 (4A5BBF3F) 8d94a000 8d954000 mssmbios mssmbios.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD) 85d23000 85d33000 mup mup.sys Tue Jul 14 00:14:14 2009 (4A5BBFC6) 85c09000 85cc0000 ndis ndis.sys Tue Jul 14 00:12:24 2009 (4A5BBF58) 93f10000 93f1b000 ndistapi ndistapi.sys Tue Jul 14 00:54:24 2009 (4A5BC930) 93f1b000 93f3d000 ndiswan ndiswan.sys Tue Jul 14 00:54:34 2009 (4A5BC93A) 9626c000 9627d000 NDProxy NDProxy.SYS Tue Jul 14 00:54:27 2009 (4A5BC933) 8d8ce000 8d8dc000 netbios netbios.sys Tue Jul 14 00:53:54 2009 (4A5BC912) 8d876000 8d8a8000 netbt netbt.sys Tue Jul 14 00:12:18 2009 (4A5BBF52) 85cc0000 85cfe000 NETIO NETIO.SYS Tue Jul 14 00:12:35 2009 (4A5BBF63) 8598b000 85999000 Npfs Npfs.SYS Tue Jul 14 00:11:31 2009 (4A5BBF23) 8d940000 8d94a000 nsiproxy nsiproxy.sys Tue Jul 14 00:12:08 2009 (4A5BBF48) 82c38000 83048000 nt ntkrpamp.exe Sat Jun 19 04:55:24 2010 (4C1C3FAC) 85a3d000 85b6c000 Ntfs Ntfs.sys Tue Jul 14 00:12:05 2009 (4A5BBF45) 85df4000 85dfb000 Null Null.SYS Tue Jul 14 00:11:12 2009 (4A5BBF10) 8eaa0000 8eaa1040 nvBridge nvBridge.kmd Fri Jul 09 22:10:11 2010 (4C379033) 8e022000 8ea9fdc0 nvlddmkm nvlddmkm.sys Fri Jul 09 22:15:14 2010 (4C379162) 821fd000 821fed00 OEM03Vfx OEM03Vfx.sys Mon Mar 05 10:45:03 2007 (45EBF4AF) 96386000 963bf920 OEM03Vid OEM03Vid.sys Wed Apr 25 08:42:01 2007 (462F0649) 8d8af000 8d8ce000 pacer pacer.sys Tue Jul 14 00:53:58 2009 (4A5BC916) 857ed000 857fe000 partmgr partmgr.sys Tue Jul 14 00:11:35 2009 (4A5BBF27) 83200000 8322a000 pci pci.sys Tue Jul 14 00:11:16 2009 (4A5BBF14) 8587e000 85885000 pciide pciide.sys Tue Jul 14 00:11:19 2009 (4A5BBF17) 85885000 85893000 PCIIDEX PCIIDEX.SYS Tue Jul 14 00:11:15 2009 (4A5BBF13) 85baa000 85bb8000 pcw pcw.sys Tue Jul 14 00:11:10 2009 (4A5BBF0E) a3eb0000 a3f47000 peauth peauth.sys Tue Jul 14 01:35:44 2009 (4A5BD2E0) 9627d000 962ac000 portcls portcls.sys Tue Jul 14 00:51:00 2009 (4A5BC864) 832ab000 832bc000 PSHED PSHED.dll Tue Jul 14 02:09:36 2009 (4A5BDAD0) 93ef8000 93f10000 rasl2tp rasl2tp.sys Tue Jul 14 00:54:33 2009 (4A5BC939) 93f3d000 93f55000 raspppoe raspppoe.sys Tue Jul 14 00:54:53 2009 (4A5BC94D) 93f55000 93f6c000 raspptp raspptp.sys Tue Jul 14 00:54:47 2009 (4A5BC947) 93f6c000 93f83000 rassstp rassstp.sys Tue Jul 14 00:54:57 2009 (4A5BC951) 8d8ff000 8d940000 rdbss rdbss.sys Tue Jul 14 00:14:26 2009 (4A5BBFD2) 93f83000 93f8d000 rdpbus rdpbus.sys Tue Jul 14 01:02:40 2009 (4A5BCB20) 85a2e000 85a36000 RDPCDD RDPCDD.sys Tue Jul 14 01:01:40 2009 (4A5BCAE4) 85bec000 85bf4000 rdpencdd rdpencdd.sys Tue Jul 14 01:01:39 2009 (4A5BCAE3) 85bf4000 85bfc000 rdprefmp rdprefmp.sys Tue Jul 14 01:01:41 2009 (4A5BCAE5) 85e08000 85e35000 rdyboost rdyboost.sys Tue Jul 14 00:22:02 2009 (4A5BC19A) 9d93b000 9d94e000 rspndr rspndr.sys Tue Jul 14 00:53:20 2009 (4A5BC8F0) 82005000 821f95c0 RTKVHDA RTKVHDA.sys Thu Jan 24 11:06:17 2008 (47987129) 9d90a000 9d92b000 SbieDrv SbieDrv.sys Wed Jan 12 14:34:32 2011 (4D2DBBF8) 857b4000 857da000 SCSIPORT SCSIPORT.SYS Tue Jul 14 00:45:55 2009 (4A5BC733) a3f47000 a3f51000 secdrv secdrv.SYS Wed Sep 13 14:18:32 2006 (45080528) 85e00000 85e08000 spldr spldr.sys Mon May 11 17:13:47 2009 (4A084EBB) 85698000 857ab000 sptd sptd.sys Tue Aug 24 07:11:05 2010 (4C736279) a4213000 a4264000 srv srv.sys Fri Aug 27 04:31:26 2010 (4C77318E) a3f7f000 a3fce000 srv2 srv2.sys Fri Aug 27 04:30:45 2010 (4C773165) a3f51000 a3f72000 srvnet srvnet.sys Fri Aug 27 04:30:39 2010 (4C77315F) 93fa7000 93fa8380 swenum swenum.sys Tue Jul 14 00:45:08 2009 (4A5BC704) 85e38000 85f81000 tcpip tcpip.sys Mon Jun 14 04:36:59 2010 (4C15A3DB) a3f72000 a3f7f000 tcpipreg tcpipreg.sys Tue Jul 14 00:54:14 2009 (4A5BC926) 859b0000 859bb000 TDI TDI.SYS Tue Jul 14 00:12:12 2009 (4A5BBF4C) 85999000 859b0000 tdx tdx.sys Tue Jul 14 00:12:10 2009 (4A5BBF4A) 8d8ef000 8d8ff000 termdd termdd.sys Tue Jul 14 01:01:35 2009 (4A5BCADF) 96f30000 96f39000 TSDDD TSDDD.dll unavailable (00000000) 859bb000 859dc000 tunnel tunnel.sys Tue Jul 14 00:54:03 2009 (4A5BC91B) 962cf000 9630f000 udfs udfs.sys Tue Jul 14 00:14:09 2009 (4A5BBFC1) 93fdd000 93feb000 umbus umbus.sys Tue Jul 14 00:51:38 2009 (4A5BC88A) 963db000 963eeb00 usbaudio usbaudio.sys Tue Jul 14 00:51:23 2009 (4A5BC87B) 9631a000 96331000 usbccgp usbccgp.sys Tue Jul 14 00:51:31 2009 (4A5BC883) 821fa000 821fb700 USBD USBD.SYS Tue Jul 14 00:51:05 2009 (4A5BC869) 93e67000 93e76000 usbehci usbehci.sys Tue Jul 14 00:51:14 2009 (4A5BC872) 96228000 9626c000 usbhub usbhub.sys Tue Jul 14 00:52:06 2009 (4A5BC8A6) 93e1c000 93e67000 USBPORT USBPORT.SYS Tue Jul 14 00:51:13 2009 (4A5BC871) 8ebca000 8ebd5000 usbuhci usbuhci.sys Tue Jul 14 00:51:10 2009 (4A5BC86E) 857e2000 857ed000 vdrvroot vdrvroot.sys Tue Jul 14 00:46:19 2009 (4A5BC74B) 85be0000 85bec000 vga vga.sys Tue Jul 14 00:25:50 2009 (4A5BC27E) 85a00000 85a21000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:25:49 2009 (4A5BC27D) 85fb2000 85fba380 vmstorfl vmstorfl.sys Tue Jul 14 00:28:44 2009 (4A5BC32C) 85600000 85610000 volmgr volmgr.sys Tue Jul 14 00:11:25 2009 (4A5BBF1D) 85833000 8587e000 volmgrx volmgrx.sys Tue Jul 14 00:11:41 2009 (4A5BBF2D) 85fbb000 85ffa000 volsnap volsnap.sys Tue Jul 14 00:11:34 2009 (4A5BBF26) 8d8dc000 8d8ef000 wanarp wanarp.sys Tue Jul 14 00:55:02 2009 (4A5BC956) 85a21000 85a2e000 watchdog watchdog.sys Tue Jul 14 00:24:10 2009 (4A5BC21A) 85619000 8568a000 Wdf01000 Wdf01000.sys Tue Jul 14 00:11:36 2009 (4A5BBF28) 8568a000 85698000 WDFLDR WDFLDR.SYS Tue Jul 14 00:11:25 2009 (4A5BBF1D) 8d8a8000 8d8af000 wfplwf wfplwf.sys Tue Jul 14 00:53:51 2009 (4A5BC90F) 96cd0000 96f1b000 win32k win32k.sys Wed Oct 20 04:00:01 2010 (4CBE5B31) 857ab000 857b4000 WMILIB WMILIB.SYS Tue Jul 14 00:11:22 2009 (4A5BBF1A) 9d8be000 9d8d8000 WudfPf WudfPf.sys Tue Jul 14 00:50:13 2009 (4A5BC835) |
| My System Specs |
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