Blue Screen Error

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  1. Posts : 27
    64
    Thread Starter
       #11

    Oh thanks, I'm not sure which ones i need to download/update :s

    http://h10025.www1.hp.com/ewfrf/wc/s...t=4033878#N199

    Could you show me which ones

    Thanks (also do i still need to download the ones you put in post 6)


    I'm downloading the latest BIOS one they have from 2010
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #12

    Bristol said:
    Oh thanks, I'm not sure which ones i need to download/update :s

    Software & Driver Downloads Compaq Presario CQ61-320SA Notebook PC - HP technical support (United Kingdom - English)

    Could you show me which ones

    Thanks (also do i still need to download the ones you put in post 6)
    Lets proceed step by step, you should update your BIOS first

    Download the latest one
    If you still get that BSOD you will need to update the drivers in post 6
      My Computer


  3. Posts : 27
    64
    Thread Starter
       #13

    Ok i've downloaded that BIOS but it asks for ID of Current and New BIOS and the current and new version :s

    Oh nevermind it's found them for me.
      My Computer


  4. Posts : 27
    64
    Thread Starter
       #14

    Ok i'm back having downloaded that new BIOS driver and it doesnt seem any differant. What do you suggest i do next?


    Thanks
      My Computer


  5. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #15

    Bristol said:
    Ok i'm back having downloaded that new BIOS driver and it doesnt seem any differant. What do you suggest i do next?


    Thanks
    Go to the device manager and locate the devices listed in post 6, get their model number and go the specific manufacturer's website then update the drivers

    If even these don't work you should RMA the laptop if it is still under warranty
      My Computer


  6. Posts : 27
    64
    Thread Starter
       #16

    It's not under warranty as i had it beginning of 2010, Ok i have device manager open, i've set it to show hidden devices and i cant seem to find all of them. Would they all be in the Non Plug and Play drivers?
      My Computer


  7. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #17

    Bristol said:
    It's not under warranty as i had it beginning of 2010, Ok i have device manager open, i've set it to show hidden devices and i cant seem to find all of them. Would they all be in the Non Plug and Play drivers?
    Most of these drivers were RAID controllers, they are usually located in the 'IDE ATA/ATAPI controllers' or 'System Devices'
      My Computer


  8. Posts : 27
    64
    Thread Starter
       #18

    System Devices has none of those drivers you listed :s

    In the IDE ATA/ATAPI Controllers are:

    ATA Controller 0
    ATA Controller 1
    Standard AHCI 1.0 Serial ATA Controllers

    Nothing else :s
      My Computer


  9. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #19

    Bristol said:
    System Devices has none of those drivers you listed :s
    Then probably these were installed but none of them are actually used, try to remove them

    Programs and Features - Uninstall or Change a Program

    Did you get any drivers DVDs with this laptop?

    You can also try this
    Repair Install
      My Computer


  10. Posts : 27
    64
    Thread Starter
       #20

    Uninstall the drivers you listed in in post 6? How would i find them in control panel? i'm confused sorry.
      My Computer


 
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