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Windows 7: BSOD - driver issue?

26 Jan 2011   #1

Windows 7 Professional x64
BSOD - driver issue?


My second time here, again thanks a bunch for helping, in advance.

Windows 7 Professional x64 (got from the university MSDNAA program)
- full retail version
- installed few days ago (last Saturday)
- installed all available drivers from Lenovo update website

Lenovo Thinkpad X200 tablet, purchased new and opened ~15 days ago or so,
- upgraded RAM from 2 to 4GB (I ran Windows Memory Test, F8 option on boot) and reported no errors once it finished
- upgraded to 60GB SSD (Mushkin Callisto Deluxe)
- I've seen your little tool saves the sysinfo report so I guess everything else can be found there.

Tablet is usually used with the dock station, but the BSOD can be initiated even when it's not on dock.

BSOD can be reproduced - going in the sleep mode, then out, the computer starts behaving really slowly then it BSODs - every time. However, no dump is generated. One time it showed a message "Memory dump FAILED" but then it restarted. *Sometimes* it BSOD during the regular boot but I haven't been able to reproduce it, without using 'verifier' (see below).

ONE time it managed to do a memory dump though. Since then I tried to work on the problem on my own, googled a little bit and found out it might be related to Intel driver. Since then I installed the Intel AMT drivers (there was an exclamation mark in the Device mananger) but that didn't help.

I went ahead and ran verifier as described here: Using Driver Verifier to identify issues with Drivers

and next time I booted the computer BSOD'd before GUI showed up but it made a dump, which I am attaching now including the full report as described.

Thanks a bunch!

My System SpecsSystem Spec

26 Jan 2011   #2

Windows 8.1 Pro x64

Your Hard Disk is the cause, use Disk Check
Test it with Seatools | Seagate

BugCheck F4, {3, fffffa80086429d0, fffffa8008642cb0, fffff80002d905d0}

Probably caused by : hardware_disk
Update your Intel Gigabit Network driver

e1y60x64.sys        fffff880`05589000    fffff300`055d9000    0xfffffa8000050000    0x48af392e    23/08/2008 02:09:50
My System SpecsSystem Spec
26 Jan 2011   #3

Windows 7 Professional x64

Thanks for the suggestions.

I updated the Ethernet driver and checked the drive (will those programs work properly on an SSD?) with chkdsk and seatools. I just finished all basic scans with seatools and it reported no errors. But I still get BSOD's.

I can format the hard drive and recheck it when it's completely clean on another computer if that may help?

EDIT: Fixed the problem. Just installed the older version of Intel Turbo Memory driver from the Lenovo web site.
My System SpecsSystem Spec


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