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Windows 7: BSOD - driver issue?

26 Jan 2011   #1

Windows 7 Professional x64
 
 
BSOD - driver issue?

Hi,

My second time here, again thanks a bunch for helping, in advance.

OS:
Windows 7 Professional x64 (got from the university MSDNAA program)
- full retail version
- installed few days ago (last Saturday)
- installed all available drivers from Lenovo update website

Hardware:
Lenovo Thinkpad X200 tablet, purchased new and opened ~15 days ago or so,
- upgraded RAM from 2 to 4GB (I ran Windows Memory Test, F8 option on boot) and reported no errors once it finished
- upgraded to 60GB SSD (Mushkin Callisto Deluxe)
- I've seen your little tool saves the sysinfo report so I guess everything else can be found there.

Tablet is usually used with the dock station, but the BSOD can be initiated even when it's not on dock.

Problem:
BSOD can be reproduced - going in the sleep mode, then out, the computer starts behaving really slowly then it BSODs - every time. However, no dump is generated. One time it showed a message "Memory dump FAILED" but then it restarted. *Sometimes* it BSOD during the regular boot but I haven't been able to reproduce it, without using 'verifier' (see below).

ONE time it managed to do a memory dump though. Since then I tried to work on the problem on my own, googled a little bit and found out it might be related to Intel driver. Since then I installed the Intel AMT drivers (there was an exclamation mark in the Device mananger) but that didn't help.

I went ahead and ran verifier as described here: Using Driver Verifier to identify issues with Drivers

and next time I booted the computer BSOD'd before GUI showed up but it made a dump, which I am attaching now including the full report as described.


Thanks a bunch!

My System SpecsSystem Spec
.

26 Jan 2011   #2

Windows 8.1 Pro x64
 
 

Your Hard Disk is the cause, use Disk Check
Test it with Seatools | Seagate

Code:
BugCheck F4, {3, fffffa80086429d0, fffffa8008642cb0, fffff80002d905d0}

Probably caused by : hardware_disk
Update your Intel Gigabit Network driver http://www.intel.com/support/detect.htm

Code:
e1y60x64.sys        fffff880`05589000    fffff300`055d9000    0xfffffa8000050000    0x48af392e    23/08/2008 02:09:50
My System SpecsSystem Spec
26 Jan 2011   #3

Windows 7 Professional x64
 
 

Thanks for the suggestions.

I updated the Ethernet driver and checked the drive (will those programs work properly on an SSD?) with chkdsk and seatools. I just finished all basic scans with seatools and it reported no errors. But I still get BSOD's.

I can format the hard drive and recheck it when it's completely clean on another computer if that may help?

EDIT: Fixed the problem. Just installed the older version of Intel Turbo Memory driver from the Lenovo web site.
My System SpecsSystem Spec
.


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 BSOD - driver issue?




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