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Windows 7: BSOD's/Restarts have me stumped

26 Jan 2011   #1

Win 7 Ultimate 64 Bit
 
 
BSOD's/Restarts have me stumped

System is
Win 7 Ultimate 64 Bit Retail
Q6600
4GB Ram
8800GTS Video Card


I noticed that my CPU had been running a bit warm so I opened my case cleaned it out including the CPU heatsink and cleaned off the thermal paste and put new thermal paste on. I rebooted and my CPU is a good 15-20 C cooler so that worked out well. I also took out a sound card that I had in there that I wasn't using because I was using the integrated sound on the mobo. Those are about the only things that have changed at all. I experience BSOD's at random times and also the computer will just restart with no BSOD or any error message. It boots up fine after that until it either BSOD'd or restarts again. It can do it while completely at idle or while under use. I've also attached my BSOD dump. Let me know if there is anything else you might need to know or that I should attach.

My System SpecsSystem Spec
26 Jan 2011   #2

Windows 7 Ultimate 32 bit
 
 

There are no BSOD dump files in your upload. Read the bottom part of the first post in this tutorial and make sure your system is configured for mini dumps and not memory dumps. http://www.sevenforums.com/tutorials...en-forums.html

Next, make sure your Ccleaner is NOT set to clean dump files. Uncheck dump files.

My System SpecsSystem Spec
26 Jan 2011   #3

Win 7 Ultimate 64 Bit
 
 

Ok I disabled CCleaner for now. And it was set up to do Kernal dumps instead so I just changed it. So I had nothing in the Minidumps folder.
My System SpecsSystem Spec
.


26 Jan 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

yeah, I'll admit I'm horrible with reports but I don't see anything in that immediately pointing to anything. You do have a rather busy startup profile though. Something I'm personally against. ...but not necessarily the cause of any problem.
My System SpecsSystem Spec
26 Jan 2011   #5

Windows 7 Ultimate 32 bit
 
 

Very good. I figured that is why there no dumps uploaded. You can turn Ccleaner back on. Open Ccleaner and look on the left hand side. Under System, you will see Memory Dumps. Make sure this is unchecked. You can then continue to run Ccleaner.

I will look through the files you uploaded and see what I might find. I'll post back. I do see something to get you started.
Quote:
Symptom: The VolumeDirty flag is set on the diskCause:A logical disk has the dirty bit set.

Details:This disk has been marked as dirty, it may be experiencing errors or might have not been shut down correctlyResolution:
1. Run chkdsk on the drive and document any errors identified.
2. If chkdsk determines that there are errors on the drive run chkdsk /f to repair the errors.
I suggest that you run Check Disk -
Quote:
Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Windows 7).
Copy/paste the results into your next post
My System SpecsSystem Spec
26 Jan 2011   #6

Windows 7 Ultimate 32 bit
 
 

I see that you are running Widows Defender. I recommend that you download and install Microsoft Security Essentials. It supersedes Defender, offers superior protection, and runs very smoothly with Win 7.

Out of date drivers can and do cause conflicts, memory corruption and BSOD's. I find the following outdated drivers loading on your system. There may be more; but we won't know for sure until we see a dump. Update these two Logitec drivers:
Quote:
LHidFilt.Sys 6/17/2009 - Logitech SetPoint HID Filter Driver. Downloads.

LMouFilt.Sys 6/17/2009 - Logitech SetPoint HID Filter Driver. Downloads.
Let's see if this help your system's stability.
My System SpecsSystem Spec
26 Jan 2011   #7

Win 7 Ultimate 64 Bit
 
 

Ok I ran Chkdsk and I can not find any logs from it where you said to look. I am currently updating my Logitech drivers now. I also installed Microsoft Security Essentials.
My System SpecsSystem Spec
28 Jan 2011   #8

Win 7 Ultimate 64 Bit
 
 

Bump

My computer just had a BSOD twice in like 5 mins after not having one for a day or two. I attached the minidump files to the OP. Thank you.
My System SpecsSystem Spec
28 Jan 2011   #9

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by rtc0523 View Post
Ok I ran Chkdsk and I can not find any logs from it where you said to look. I am currently updating my Logitech drivers now. I also installed Microsoft Security Essentials.
Did you watch the test? Did you notice if it reported any bad sectors?

Quote   Quote: Originally Posted by rtc0523 View Post
Bump

My computer just had a BSOD twice in like 5 mins after not having one for a day or two. I attached the minidump files to the OP. Thank you.
Please upload the dumps.
My System SpecsSystem Spec
28 Jan 2011   #10

Win 7 Ultimate 64 Bit
 
 

I did theyre in my first post. I didn't notice any bad sectors but I didn't watch it the whole time it took a few hours.
My System SpecsSystem Spec
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 BSOD's/Restarts have me stumped





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