Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD's/Restarts have me stumped

26 Jan 2011   #1
rtc0523

Win 7 Ultimate 64 Bit
 
 
BSOD's/Restarts have me stumped

System is
Win 7 Ultimate 64 Bit Retail
Q6600
4GB Ram
8800GTS Video Card


I noticed that my CPU had been running a bit warm so I opened my case cleaned it out including the CPU heatsink and cleaned off the thermal paste and put new thermal paste on. I rebooted and my CPU is a good 15-20 C cooler so that worked out well. I also took out a sound card that I had in there that I wasn't using because I was using the integrated sound on the mobo. Those are about the only things that have changed at all. I experience BSOD's at random times and also the computer will just restart with no BSOD or any error message. It boots up fine after that until it either BSOD'd or restarts again. It can do it while completely at idle or while under use. I've also attached my BSOD dump. Let me know if there is anything else you might need to know or that I should attach.


My System SpecsSystem Spec
.

26 Jan 2011   #2
CarlTR6

Windows 7 Ultimate 32 bit
 
 

There are no BSOD dump files in your upload. Read the bottom part of the first post in this tutorial and make sure your system is configured for mini dumps and not memory dumps. http://www.sevenforums.com/tutorials...en-forums.html

Next, make sure your Ccleaner is NOT set to clean dump files. Uncheck dump files.

My System SpecsSystem Spec
26 Jan 2011   #3
rtc0523

Win 7 Ultimate 64 Bit
 
 

Ok I disabled CCleaner for now. And it was set up to do Kernal dumps instead so I just changed it. So I had nothing in the Minidumps folder.
My System SpecsSystem Spec
.


26 Jan 2011   #4
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

yeah, I'll admit I'm horrible with reports but I don't see anything in that immediately pointing to anything. You do have a rather busy startup profile though. Something I'm personally against. ...but not necessarily the cause of any problem.
My System SpecsSystem Spec
26 Jan 2011   #5
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Very good. I figured that is why there no dumps uploaded. You can turn Ccleaner back on. Open Ccleaner and look on the left hand side. Under System, you will see Memory Dumps. Make sure this is unchecked. You can then continue to run Ccleaner.

I will look through the files you uploaded and see what I might find. I'll post back. I do see something to get you started.
Quote:
Symptom: The VolumeDirty flag is set on the diskCause:A logical disk has the dirty bit set.

Details:This disk has been marked as dirty, it may be experiencing errors or might have not been shut down correctlyResolution:
1. Run chkdsk on the drive and document any errors identified.
2. If chkdsk determines that there are errors on the drive run chkdsk /f to repair the errors.
I suggest that you run Check Disk -
Quote:
Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Windows 7).
Copy/paste the results into your next post
My System SpecsSystem Spec
26 Jan 2011   #6
CarlTR6

Windows 7 Ultimate 32 bit
 
 

I see that you are running Widows Defender. I recommend that you download and install Microsoft Security Essentials. It supersedes Defender, offers superior protection, and runs very smoothly with Win 7.

Out of date drivers can and do cause conflicts, memory corruption and BSOD's. I find the following outdated drivers loading on your system. There may be more; but we won't know for sure until we see a dump. Update these two Logitec drivers:
Quote:
LHidFilt.Sys 6/17/2009 - Logitech SetPoint HID Filter Driver. Downloads.

LMouFilt.Sys 6/17/2009 - Logitech SetPoint HID Filter Driver. Downloads.
Let's see if this help your system's stability.
My System SpecsSystem Spec
26 Jan 2011   #7
rtc0523

Win 7 Ultimate 64 Bit
 
 

Ok I ran Chkdsk and I can not find any logs from it where you said to look. I am currently updating my Logitech drivers now. I also installed Microsoft Security Essentials.
My System SpecsSystem Spec
28 Jan 2011   #8
rtc0523

Win 7 Ultimate 64 Bit
 
 

Bump

My computer just had a BSOD twice in like 5 mins after not having one for a day or two. I attached the minidump files to the OP. Thank you.
My System SpecsSystem Spec
28 Jan 2011   #9
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by rtc0523 View Post
Ok I ran Chkdsk and I can not find any logs from it where you said to look. I am currently updating my Logitech drivers now. I also installed Microsoft Security Essentials.
Did you watch the test? Did you notice if it reported any bad sectors?

Quote   Quote: Originally Posted by rtc0523 View Post
Bump

My computer just had a BSOD twice in like 5 mins after not having one for a day or two. I attached the minidump files to the OP. Thank you.
Please upload the dumps.
My System SpecsSystem Spec
28 Jan 2011   #10
rtc0523

Win 7 Ultimate 64 Bit
 
 

I did theyre in my first post. I didn't notice any bad sectors but I didn't watch it the whole time it took a few hours.
My System SpecsSystem Spec
Reply

 BSOD's/Restarts have me stumped




Thread Tools





Similar help and support threads
Thread Forum
FF has me STUMPED?
Hi Folks, When a new version of FF is released, I normally disable my Firewall as it tends to block access to certain items during the upgrade. On this occasion, I forgot to do so. Now when I open a web page, (this one for example) the vertical scroll bar is visible till I scoll the page using...
Browsers & Mail
8 BSOD since 22 Jan (fltmgr,ntkrnlpa,ntfs, halmacpi & CI) I am stumped
I have been trying to help my 82 year old father deal with these irritating but not disastrous BSOD faults but I have failed. The machine is a relatively new build and I have run memtest with no problems being reported. I have also cloned the OS to a new SSD from the previous HDD. Any...
BSOD Help and Support
i am stumped
hi all I have a xfinity gateway all in one wifi built in it. this what was going on in the back room of the house my wifes laptop would lose wifi all the time so I got a new gateway thinking the first one was bad but it dose the same thing . so I got a asus 802.11ac rt-56u router thinking the...
Network & Sharing
im stumped and down know what to do BSOD Destruction...
0x0000000A (0x0000000000000000, 0x0000000000000002, 0xfffff80002a79b7e) this it the error i get every time i start my computer now. i was using it and it did a restart that wasnt prompted or anything and all i did was accept a java update from my eset security. i can load safe mode but dont know...
BSOD Help and Support
Ok - I'm stumped
After installing a new program - Revo Unistaller, and un/reinstalling Yahoo Mssngr, and Google Earth - I have had what appears to be the Win7 security sheild, I'm guessing (it's blue/gold or yelloe) attached to the icons. I was thinking it was probably a compatability issue, or maybe a security...
General Discussion
I'm stumped by this BSOD
My sister gave me her laptop to take a look at (me being the "one who can fix 'em" ). There's a persistent BSOD at windows load right before it tries to get to the login screen. The error message flashes so fast I can't really seem to make out but I THINK it's a 0x0000007e error (though I'm not...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:13.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App