BSOD - driver issue?


  1. Posts : 3
    Windows 7 Professional x64
       #1

    BSOD - driver issue?


    Hi,

    My second time here, again thanks a bunch for helping, in advance. :)

    OS:
    Windows 7 Professional x64 (got from the university MSDNAA program)
    - full retail version
    - installed few days ago (last Saturday)
    - installed all available drivers from Lenovo update website

    Hardware:
    Lenovo Thinkpad X200 tablet, purchased new and opened ~15 days ago or so,
    - upgraded RAM from 2 to 4GB (I ran Windows Memory Test, F8 option on boot) and reported no errors once it finished
    - upgraded to 60GB SSD (Mushkin Callisto Deluxe)
    - I've seen your little tool saves the sysinfo report so I guess everything else can be found there.

    Tablet is usually used with the dock station, but the BSOD can be initiated even when it's not on dock.

    Problem:
    BSOD can be reproduced - going in the sleep mode, then out, the computer starts behaving really slowly then it BSODs - every time. However, no dump is generated. One time it showed a message "Memory dump FAILED" but then it restarted. *Sometimes* it BSOD during the regular boot but I haven't been able to reproduce it, without using 'verifier' (see below).

    ONE time it managed to do a memory dump though. Since then I tried to work on the problem on my own, googled a little bit and found out it might be related to Intel driver. Since then I installed the Intel AMT drivers (there was an exclamation mark in the Device mananger) but that didn't help.

    I went ahead and ran verifier as described here: Using Driver Verifier to identify issues with Drivers

    and next time I booted the computer BSOD'd before GUI showed up but it made a dump, which I am attaching now including the full report as described.


    Thanks a bunch!
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Your Hard Disk is the cause, use Disk Check
    Test it with Seatools | Seagate

    Code:
    BugCheck F4, {3, fffffa80086429d0, fffffa8008642cb0, fffff80002d905d0}
    
    Probably caused by : hardware_disk
    Update your Intel Gigabit Network driver http://www.intel.com/support/detect.htm

    Code:
    e1y60x64.sys        fffff880`05589000    fffff300`055d9000    0xfffffa8000050000    0x48af392e    23/08/2008 02:09:50
      My Computer


  3. Posts : 3
    Windows 7 Professional x64
    Thread Starter
       #3

    Thanks for the suggestions.

    I updated the Ethernet driver and checked the drive (will those programs work properly on an SSD?) with chkdsk and seatools. I just finished all basic scans with seatools and it reported no errors. But I still get BSOD's.

    I can format the hard drive and recheck it when it's completely clean on another computer if that may help?

    EDIT: Fixed the problem. Just installed the older version of Intel Turbo Memory driver from the Lenovo web site.
    Last edited by unreal25; 28 Jan 2011 at 08:23.
      My Computer


 

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