BSOD help me reading it

3TnT · 26 Jan 2011

Hi !

My brother had some BSOD and I'd like to read it... He have Windows 7 64 bit. Can somebody read it for me ?

See attach files...

Thanks !

CarlTR6 · 26 Jan 2011

Bugcheck A, IRQL_NOT_LESS_OR_EQUAL. Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility.

Code:

Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a64000 PsLoadedModuleList = 0xfffff800`02ca1e50
Debug session time: Wed Jan 26 19:34:29.963 2011 (GMT-5)
System Uptime: 0 days 0:05:59.915
Loading Kernel Symbols
...............................................................
................................................................
......................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 1, fffff80002addcdc}

Unable to load image \SystemRoot\system32\drivers\AtihdW76.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AtihdW76.sys
*** ERROR: Module load completed but symbols could not be loaded for AtihdW76.sys
Probably caused by : AtihdW76.sys ( AtihdW76+12369 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002addcdc, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d0c0e0
 0000000000000000 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!KeWaitForSingleObject+17c
fffff800`02addcdc 4c8938          mov     qword ptr [rax],r15

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff880031a19e0 -- (.trap 0xfffff880031a19e0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa800a366f28
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002addcdc rsp=fffff880031a1b70 rbp=0000000000000000
 r8=fffff78000000008  r9=0000000000000000 r10=0000000000000000
r11=fffff88002f64180 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nt!KeWaitForSingleObject+0x17c:
fffff800`02addcdc 4c8938          mov     qword ptr [rax],r15 ds:b680:00000000`00000000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002ad3ca9 to fffff80002ad4740

STACK_TEXT:  
fffff880`031a1898 fffff800`02ad3ca9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`031a18a0 fffff800`02ad2920 : fffffa80`0672b680 00000000`00000000 00000000`00000000 00000000`0000ffff : nt!KiBugCheckDispatch+0x69
fffff880`031a19e0 fffff800`02addcdc : fffff880`031a1c98 fffffa80`0672b680 00000000`00000000 fffffa80`0672b788 : nt!KiPageFault+0x260
fffff880`031a1b70 fffff880`05212369 : fffffa80`0ac67700 fffffa80`00000000 fffffa80`6d437a00 00000000`00000000 : nt!KeWaitForSingleObject+0x17c
fffff880`031a1c10 fffffa80`0ac67700 : fffffa80`00000000 fffffa80`6d437a00 00000000`00000000 fffff880`02f64180 : AtihdW76+0x12369
fffff880`031a1c18 fffffa80`00000000 : fffffa80`6d437a00 00000000`00000000 fffff880`02f64180 fffff8a0`00000000 : 0xfffffa80`0ac67700
fffff880`031a1c20 fffffa80`6d437a00 : 00000000`00000000 fffff880`02f64180 fffff8a0`00000000 00000000`00000001 : 0xfffffa80`00000000
fffff880`031a1c28 00000000`00000000 : fffff880`02f64180 fffff8a0`00000000 00000000`00000001 00000000`00000000 : 0xfffffa80`6d437a00


STACK_COMMAND:  kb

FOLLOWUP_IP: 
AtihdW76+12369
fffff880`05212369 ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  AtihdW76+12369

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AtihdW76

IMAGE_NAME:  AtihdW76.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce3c43c

FAILURE_BUCKET_ID:  X64_0xA_AtihdW76+12369

BUCKET_ID:  X64_0xA_AtihdW76+12369

Followup: MachineOwner
---------

2: kd> lmtsmn
start             end                 module name
fffff880`02dc1000 fffff880`02dff000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00efd000 fffff880`00f54000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`04089000 fffff880`04113000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`041d5000 fffff880`041eb000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`011d6000 fffff880`011e1000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`05fd9000 fffff880`05fe1000   ASACPI   ASACPI.sys   Wed Jul 15 23:31:29 2009 (4A5E9F11)
fffff880`04330000 fffff880`04336000   AsIO     AsIO.sys     Mon Aug 03 03:03:16 2009 (4A768BB4)
fffff880`00e1a000 fffff880`00e23000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`010de000 fffff880`01108000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`05200000 fffff880`05220000   AtihdW76 AtihdW76.sys Wed Nov 17 07:02:04 2010 (4CE3C43C)
fffff880`0843e000 fffff880`08c75000   atikmdag atikmdag.sys Tue Jan 04 21:48:52 2011 (4D23DC14)
fffff880`06e00000 fffff880`06e4d000   atikmpag atikmpag.sys Tue Jan 04 21:19:38 2011 (4D23D53A)
fffff960`00830000 fffff960`00891000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`015e1000 fffff880`015fe000   avgntflt avgntflt.sys Thu Nov 11 10:59:48 2010 (4CDC12F4)
fffff880`0430e000 fffff880`04330000   avipbb   avipbb.sys   Mon Feb 22 05:08:50 2010 (4B8257B2)
fffff880`02d15000 fffff880`02d1c000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`042fd000 fffff880`0430e000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`02b4f000 fffff880`02b6d000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00690000 fffff960`006b7000   cdd      cdd.dll      unavailable (00000000)
fffff880`02ce2000 fffff880`02d0c000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00ccb000 fffff880`00d8b000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01800000 fffff880`01830000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c6d000 fffff880`00ccb000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`014f3000 fffff880`01566000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`041c5000 fffff880`041d5000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`053ee000 fffff880`053fc000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`0425c000 fffff880`042df000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`01830000 fffff880`01865b80   DeepFrz  DeepFrz.sys  Mon Sep 28 20:01:47 2009 (4AC14E6B)
fffff880`042df000 fffff880`042fd000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`04068000 fffff880`04077000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`019e7000 fffff880`019fd000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0187e000 fffff880`018a0000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`02c24000 fffff880`02c2e000   dump_diskdump dump_diskdump.sys Mon Jul 12 23:32:05 2010 (4C3BDE35)
fffff880`02ccf000 fffff880`02ce2000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`02c2e000 fffff880`02cba000   dump_mv91xx dump_mv91xx.sys Wed Jun 30 21:55:14 2010 (4C2BF582)
fffff880`02cc7000 fffff880`02ccf000   dump_mvxxmm dump_mvxxmm.sys Wed Jun 30 21:54:57 2010 (4C2BF571)
fffff880`06c30000 fffff880`06c3c000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`05e6a000 fffff880`05f5e000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`05f5e000 fffff880`05fa4000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`0104c000 fffff880`01060000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01000000 fffff880`0104c000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`01577000 fffff880`01581000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`019ad000 fffff880`019e7000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`018aa000 fffff880`018f4000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02a1b000 fffff800`02a64000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`05fa4000 fffff880`05fc8000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`06c0e000 fffff880`06c27000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`06c27000 fffff880`06c2f080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`06c00000 fffff880`06c0e000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`02a87000 fffff880`02b4f000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`019a4000 fffff880`019ad000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`05fe1000 fffff880`05fff000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0435c000 fffff880`04372000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`043ee000 fffff880`043fd000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00b9b000 fffff800`00ba5000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`05305000 fffff880`05348000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`01200000 fffff880`0121a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`0121a000 fffff880`01245000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`0525d000 fffff880`05262200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`02a5a000 fffff880`02a6f000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`00e23000 fffff880`00e46000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c15000 fffff880`00c59000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`08c75000 fffff880`08c83000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`052f4000 fffff880`05303000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`053e1000 fffff880`053ee000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00e00000 fffff880`00e1a000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02b6d000 fffff880`02b85000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`02b85000 fffff880`02bb2000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`02bb2000 fffff880`02c00000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`02a00000 fffff880`02a23000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`011cb000 fffff880`011d6000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`02d7a000 fffff880`02d85000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f5d000 fffff880`00f67000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01060000 fffff880`010be000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`0405d000 fffff880`04068000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01992000 fffff880`019a4000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01108000 fffff880`01194000   mv91xx   mv91xx.sys   Wed Jun 30 21:55:14 2010 (4C2BF582)
fffff880`011c3000 fffff880`011cb000   mvxxmm   mvxxmm.sys   Wed Jun 30 21:54:57 2010 (4C2BF571)
fffff880`01400000 fffff880`014f2000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`041eb000 fffff880`041f7000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`05264000 fffff880`05293000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`053cc000 fffff880`053e1000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`04187000 fffff880`04196000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`04113000 fffff880`04158000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01581000 fffff880`015e1000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`02d85000 fffff880`02d96000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`04051000 fffff880`0405d000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02a64000 fffff800`03040000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01252000 fffff880`013f5000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`02d0c000 fffff880`02d15000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`053b4000 fffff880`053cc000   nusb3hub nusb3hub.sys Thu Jan 21 22:22:18 2010 (4B5919EA)
fffff880`043be000 fffff880`043ee000   nusb3xhc nusb3xhc.sys Thu Jan 21 22:22:21 2010 (4B5919ED)
fffff880`04161000 fffff880`04187000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00fa7000 fffff880`00fbc000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f67000 fffff880`00f9a000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00fd1000 fffff880`00fd8000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00fd8000 fffff880`00fe8000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01566000 fffff880`01577000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`0625f000 fffff880`06305000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`05220000 fffff880`0525d000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c59000 fffff880`00c6d000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`02c00000 fffff880`02c24000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`05293000 fffff880`052ae000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`052ae000 fffff880`052cf000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`052cf000 fffff880`052e9000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`04000000 fffff880`04051000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`052e9000 fffff880`052f4000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`02d5f000 fffff880`02d68000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02d68000 fffff880`02d71000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02d71000 fffff880`02d7a000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01958000 fffff880`01992000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`02a6f000 fffff880`02a87000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`04200000 fffff880`04256000   Rt64win7 Rt64win7.sys Wed Jun 23 05:10:45 2010 (4C21CF95)
fffff880`01194000 fffff880`011c3000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`06305000 fffff880`06310000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`01950000 fffff880`01958000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`06f7b000 fffff880`06fec000   spsys    spsys.sys    Mon May 11 13:20:58 2009 (4A085E7A)
fffff880`06ee5000 fffff880`06f7b000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`0634f000 fffff880`063b6000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`06310000 fffff880`0633d000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`05303000 fffff880`05304480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01602000 fffff880`017ff000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`0633d000 fffff880`0634f000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`02db4000 fffff880`02dc1000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`02d96000 fffff880`02db4000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`041b1000 fffff880`041c5000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`005b0000 fffff960`005ba000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`04336000 fffff880`0435c000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`05348000 fffff880`0535a000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05656000 fffff880`05657f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`05fc8000 fffff880`05fd9000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`0535a000 fffff880`053b4000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`05600000 fffff880`05656000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`00f9a000 fffff880`00fa7000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`02d1c000 fffff880`02d2a000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`06c3c000 fffff880`06dfd000   viahduaa viahduaa.sys Wed Aug 04 03:51:53 2010 (4C591C19)
fffff880`02d2a000 fffff880`02d4f000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`018f4000 fffff880`01904000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00fbc000 fffff880`00fd1000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00d8b000 fffff880`00de7000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01904000 fffff880`01950000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`04196000 fffff880`041b1000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`02d4f000 fffff880`02d5f000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e4a000 fffff880`00eee000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00eee000 fffff880`00efd000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`04158000 fffff880`04161000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00030000 fffff960`00340000   win32k   win32k.sys   unavailable (00000000)
fffff880`04077000 fffff880`04080000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00f54000 fffff880`00f5d000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`02a39000 fffff880`02a5a000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`04372000 fffff880`043be000   atikmpag.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`05659000 fffff880`05e6a000   atikmdag.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01866000 fffff880`01874000   monitor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06fec000 fffff880`06ff6000   atdcm64a.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01866000 fffff880`01874000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01874000 fffff880`0187e000   dump_scsipor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02c3b000 fffff880`02cc7000   dump_mv91xx.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02ccf000 fffff880`02ce2000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

The dump blames AtihdW76.sys, ATI HDMI Audio Driver. This driver is up to date as are all of his drivers. Something else may be conflicting with this driver.

If you are wanting us to analyze the dump, we will need more information on your brother's system. Have him read this tutorial and follow the instruction. We will be glad to help.

https://www.sevenforums.com/crashes-d...tructions.html

3TnT · 26 Jan 2011

Thanks alot ! I'll do the instructions tomorrow...

Can AtihdW76.sys be a part of his graphic card ? It's an AMD Radeon HD 5770.

I will give more detail tomorrow...

For now, here is his setup :

- Intel Core I5 760 Quad Core Processor Lynnfield LGA1156 2.8GHZ 8MB Cache Retail Box
- ASUS P7P55D-E Pro LGA1156 P55 DDR3 USB3.0 SATA 6GB Motherboard
- 2 * Western Digital Caviar Black 1TB SATA3 6GB/S 7200RPM 64MB Hard Drive OEM
- Sapphire Vapor-X Radeon HD 5770 860MHZ 1Gb 4.8GHZ GDDR5 PCI-E 2XDVI HDMI
- 2 * G.SKILL F3-12800CL9D-4GBNQ PC3-12800 2X2GB DDR3-1600 Memory Kit
- Samsung SH-B083L 8X Blu-Ray BD-ROM & DVD Writer Combo Drive SATA 2MB Retail Box
- Corsair TX650W 650W ATX 12V 52A 24PIN ATX Power Supply Active PFC 120MM Fan
- Thermaltake V4 Black Edition ATX Mid Tower Case

Maguscreed · 26 Jan 2011

yeah the hdmi audio driver is part of the hd5770 driver package. It does not even need to be installed unless the he's using hdmi for both video and audio. I have a hd5850 but my monitor speakers suck so I never installed that part of the driver package. you actually have to tell it to install separately if memory serves. Basically if he has a audio card or integrated audio plugged into speakers separately. The system will operate fine without the hdmi audio part of the ati catalyst installed at all.

3TnT · 29 Jan 2011

Can you read this please ?

My brother had format since but he got another BSOD in Starcraft 2...

Thanks

zigzag3143 · 29 Jan 2011

3TnT said:

Can you read this please ?

Thanks

This one was memory_corruption caused by your video driver.

Replace your video driver using the below and test y our memory.

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

Ken J

3TnT · 29 Jan 2011

Here's the Windows_NT6_BSOD_jcgriff2 folder + html file of my brother...

3TnT · 29 Jan 2011

zigzag3143 said:

3TnT said:

Can you read this please ?

Thanks

This one was memory_corruption caused by your video driver.

Replace your video driver using the below and test y our memory.

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

Ken J

Can you give me the full report please ?

I'll test his memory soon. Thanks !

For the graphic driver, I had format his C: drive and he installed a working driver of his card. So, he never had another driver installed.

3TnT · 30 Jan 2011

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? the first one to be installed
- an OEM or full retail version? full retail version
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? 2 week
- What is the age of OS installation (have you re-installed the OS?) 2 days

***
He run memtest86+ for 7 pass and he got 0 error

3TnT · 31 Jan 2011

Someone please ?